Customer Reviews for B&B Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of B&B Automotive

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WILLIAM C.
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delivered the trailer on Sunday when no one was there. It was due back on Monday.

JOHN C.
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Customer did not leave a comment.

Bob W.
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This location has great employees. Kevin Brown, co-owner, was very helpful with the paperwork and explaining how to use the equipment. Best service you will find anywhere!

Jennifer D.
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Customer did not leave a comment.

Noel M.
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B&B Automotive in McRae Ga does an awesome job with Uhaul rentals. Our church and the needy of our community has benefited with Food distribution using uhaul trucks. To God Be The Glory!

Henry B.
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Close the pawn shop Lyons GA shop all together It cost me 5 hours !!! I am still amazed Uhaul is in business I even called the uhaul customer service but never could get anyone to answer So I went 1 hour round trip out of my way Then another 30 minutes-45 minutes waiting on the pawnshop Wow 😳 B&k was the only professional player in the whole day!

Leondress F.
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Customer did not leave a comment.

Darrell J.
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Clean the windshield inside and out please. Had a smokers film on it. Other than that my experience was good.

Noel M.
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Professional service

SHANE R.
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Customer did not leave a comment.

Noel M.
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Customer did not leave a comment.

Paul B.
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Customer did not leave a comment.

Ashlee H.
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Great folks .. Friendly and courteous..!

Tonya A.
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I used the equipment for less than 2hrs but was charged for a full day. So if there is a way to rent by the hour for a prorated amount verses for a whole day would be great.

Kevin B.
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Excellent service

Gwenevere H.
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Customer did not leave a comment.

Tashika M.
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Nothing

Dennis L.
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Customer did not leave a comment.

Eileen C.
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Because of the Virus I had to cancel and reschedule my move. Some how U-Haul moved my pick up location to 25 miles away, but the man from my area fixed it and we were on our way on time. I was a pleasure doing business with you.

Gary B.
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Customer did not leave a comment.

Michelle P.
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Customer did not leave a comment.

Edwin A.
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Customer did not leave a comment.

Justin S.
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Customer did not leave a comment.

Bobbie L.
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Doesn't need any improvement Salesman was very courteous and made the experience more likely for me to go there again without hesitation.

Christine W.
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Customer did not leave a comment.

Deborah V.
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Customer did not leave a comment.

Kareem W.
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Awful

Kristi W.
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Requested a utility dolly, but one was not available at this location. Our invoice shows we paid for it, so when we returned truck at another location they would not believe that we did not receive one. We had to call the location we rented from and get them to explain.

Glen H.
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Customer did not leave a comment.

Ginger F.
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Customer did not leave a comment.

Latoya W.
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Customer did not leave a comment.

Bathea C.
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Always Good Service!!

michael M.
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They did excellent

Thelma W.
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Customer did not leave a comment.

Kathryn B.
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Nothing to improve. B$B is always a great place to do business. I have rented three trucks there and the experiences have all been steller.

Haylee G.
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Customer did not leave a comment.

Stuart M.
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The place I picked up from was very nice and the guy there was very helpful. The drop-off location was convenient, and the fellow there was a real pleasure to deal with. The truck was like new and in excellent condition. It was actually a pleasure to drive.

Concetta M.
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Customer did not leave a comment.

Kathryn B.
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Great customer service

Maurice Z.
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Customer did not leave a comment.

Sally F.
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Customer did not leave a comment.

Arthur F.
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Customer did not leave a comment.

Aurora D.
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Customer did not leave a comment.

Gladaya H.
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my experience was great. the guy helped assist my grandfather with attaching the dolly to his truck.

Mike N.
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Kevin, the person who worked with me to rent a U-Haul truck, came out to the location on Sunday at lunchtime, when the place was closed, to help me rent a truck to move from McRae to Douglasville. I very much appreciate his customer service and making the extra effort to get an extra customer.

Terry M.
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There was no one at the remote drop off location they were closed.

Evelyn C.
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Customer did not leave a comment.

Kristin K.
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Customer did not leave a comment.

glenn J.
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Everything was great!

Charles A.
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Customer did not leave a comment.

stephen W.
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Customer did not leave a comment.

AARON S.
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Customer did not leave a comment.

James N.
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they were closed when dropped off;but from the amount of bussiness always there would say they have it together?

patsey M.
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Great customer service

pam F.
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Have someone on location. We arrived before they were suppose to close and no one was there. Stayed on the phone for ever before getting to talk to some one. Had to stay out in the heat before some one answered to get the truck.

Alisa B.
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Customer did not leave a comment.

Samatra M.
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This location is next to an auto repair shop. At least it looked that way when we pulled up. I think U-Haul should be on their own private spots, that's all.

Kelvin G.
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Closed at time of return.

charles S.
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Customer did not leave a comment.

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Customer did not leave a comment.

Thomas D.
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Customer did not leave a comment.

Barry S.
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Customer did not leave a comment.

DEBORAH V.
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Customer did not leave a comment.

thomas D.
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The front end alignment on the truck was way out.

Joseph D.
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Wasn't the initial place I had booked, didn't find out until the morning of. “Upgraded to a 15 foot truck” but when driving almost 24 hours total it's more of a burden on gas. Mentioned it, I was offered a $50 refund for it not being at its initial spot and an extra $200 based on me saying something about the gas. The payment was recalled fully and re-entered a few days later and only about $100 less. Not really a big deal but it was un-nerving waiting for $1500 to come out my account whenever the refund was to be issued, then it wasn't as much as i was told.

Kenny B.
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I was overcharged with the renatl messed up my contract contact coustomer service received the recording and it was clear as day and now I've tried to get my money back for what I was overcharged on the day of the rental and when the rental was returned no help and never received a return call

JUDY D.
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Customer did not leave a comment.

WILL B.
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Customer did not leave a comment.

Kenneth J.
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Customer did not leave a comment.

thomas C.
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Customer did not leave a comment.

Stan J.
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Customer did not leave a comment.

Ben M.
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What a wonderfull reception by this location.

Steve P.
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Dropped the truck off when no one was at the location, so I cannot really rate this location.

Phil C.
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Customer did not leave a comment.

Taime H.
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No marked drop box.

No reviews have been submitted for this location.

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