Customer Reviews for B&B Equipment Rental

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of B&B Equipment Rental

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David F.
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Customer did not leave a comment.

Jason H.
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With the price for daily rental, the mileage rate that UHaul charges is outrageous. I rented the box truck for 3 days and paid .69 cents per mile, had to rent one again a few days later for a large moving job,same size truck now paying .89 cents per mile.

SCOTT B.
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MIKE C.
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Desiree M.
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Amelia C.
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mary W.
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Randall P.
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Jason H.
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Reduce your charges. You charge WAY too much per mile.

Helen K.
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Joe T.
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Excellent and Fine People to rent from!

Helen K.
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Twana H.
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Karen L.
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JOSHUA G.
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Lee P.
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Sam M.
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Will and Whitney are great to work with.

Shawn J.
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Was extremely helpful. Went above and beyond to provide wood crib to ensure front cowlings did not catch. Also stayed past posted hours to ensure we were taken care of.

Andy M.
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I lost my debit card and was so worried about it. The late night return location found it on the ground and called us the next morning, they were very kind in contacting us.

Arnold P.
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Melissa C.
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Melissa L.
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Tom M.
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Colin S.
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Beverly J.
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Nicole F.
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The worker was kind and helpful.

Kent L.
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matthew B.
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they are the best to deal with

Eric M.
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I have no notes. Everybody was extremely helpful and professional. B&B went above and beyond 10/10 would recommend. Seriously, thank you.

Robert H.
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Everything was in great shape and they were nice people.

Aarika C.
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Addie T.
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Wayne W.
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Rodney H.
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Both dealers excellent

Jeffery H.
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Owner was a complete prick. Called me hours after pick up wanted it returned the next day because his friend needed that specific truck. Never offered any compensation because i had rented it for multiple days. Stated they were not open on Sunday for me to return truck on monday. Lied stated he never said that...his business hours on his wall, door and online show closed today....why would i make that up. I returned his truck and he cussed me like a sailor. I gave it right back tho.

tina M.
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TIM L.
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CHRIS E.
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excellent customer service!!! Will be using this location again.

Darrell R.
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Christopher H.
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Jordan C.
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Mark B.
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Will was a great employee who helped us. He was very helpful and polite.

Tricia D.
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I arranged for the auto pick-up - however we were late and the app said the reservation expired. The folks and B&B were super friendly and helpful. The truck was not very clean - there was a lot of grass in the cabin and some trash (paper trash, gym wrapper and an old lighter). I have photos if you would like to see them.

RICHARD A.
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Greg L.
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whitney and associates were great. couldn't have been better! thanks greg lewis

Kevin H.
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Need to do price match. And not get so upset when someone else help me out so I could get home. And telling me that the truck was full of gas when it was not. I made sure that I took a picture so I should the place that I dropped it off at. But yes I put a full tank of gas in anyway.

Howard M.
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Helen O.
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Customer service was great. He reminded me of loading procedures and double check hitch attachment.

Ethan B.
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CHARLIE K.
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Marcia C.
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Everything went smoothly. No suggestions for improvement.

Patrick D.
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TECHIA D.
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Very helpful and kind people to do business with

Ethan B.
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Amanda O.
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Laurence K.
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james R.
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LEE W.
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ETHAN B.
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Marcie L.
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They were closed at the time of drop off

Richard E.
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B and B was great! Staff was super friendly and helpful, equipment was ready and clean. Will definitely return to this location for any future needs, thanks a lot!

ETHAN B.
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Michael W.
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Whitney and Will are always helpful and accommodating. They are great folks to work with.

Billy B.
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Jeffrey R.
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Very professional, helpful, and welcoming.

Tracy S.
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Will provided excellent service to us! Would recommend to anyone traveling!

LEE W.
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ETHAN B.
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Amy M R.
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The U-Haul drop off on US 60 in Ashland, no longer exists. It needs to be taken off the internet.

ETHAN B.
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Donna M.
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Geraldine G.
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Nothing! The pickup process was quick and staff was friendly.

Jenny H.
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Samantha M.
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The place I got it was great and super friendly. It was the finding it part. I got transferred six times trying to find a uhaul close to me and no one would check the places I told them. The. The address for the return was wrong so I'm the search for the place I ran over in miles. I will not be using uhaul again.

ETHAN B.
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James H.
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Good job.

LEE W.
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ETHAN B.
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Barry E.
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MARK D.
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B and B is the place for me

Roger H.
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Personwas rude I almost went somewhere else

Baqer A.
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ETHAN B.
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Donna Crail C.
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Robert M.
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CHARLIE K.
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Stanley D.
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ETHAN B.
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David W.
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I am glad he helped load the trailer on my vehicle.

ETHAN B.
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Rob D.
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Will and Whitney were great

jamie A.
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ETHAN B.
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Trinity C.
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LARRY P.
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Matt C.
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The guy that helped us that day was so helpful, courteous, and kind. We will always rent from this location from now on.

Charles B.
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We felt rushed by the associate. He didn't even do an inspection of the truck with us. There were a couple of dents and scratches that weren't marked and he said "that's ok you have insurance". Other than that, the truck was in good condition and newer and drove well

Barbara D.
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Mark L.
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Will was a real helpful guy.

Howard M.
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I could not have received better treatment anywhere. This was a great way to move. I would recommend this site for anyone needing to move in the Morehead area. Great Service

No reviews have been submitted for this location.

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