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Shannon Q
Customer Reviews for B&B Renty
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Mandatory use of app was not explained when I rented the truck and the truck I rented was not at location. Additionally the location was not open Took much longer to get a truck than it should have
Robert GCan’t think of anything. Bradley was professional, friendly & very helpful with my first experience renting a U-Haul.
JENNIFER HWhile we did have a good experience, we tried to change times for pick up and drop off on the APP and they did not translate to the final location. We were to pick up at 6p and drop off at 9p - the bill showed 4p - 4p, and we got a $150 charge for No-Show when we had arranged for this to be avoided. Please reach back to me as soon as you can, to reconcile this matter.
Christian GI didn’t get my 1 dozen furniture blanket. And also I could open my compartment in the beginning of the day! Because pass code was incorrect!
Alibi M