Customer Reviews for B&B Storage & Warehousing
(U-Haul Neighborhood Dealer)

119 reviews

1 Louise St   Tilbury, ON N0P2L0

(519) 682-3895

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 8/2/2021: Closed

Services at this Location:

Contact Us

(519) 682-3895

1 Louise St
Tilbury, ON N0P2L0

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 8/2/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

John G. 
Rating:
5.0

Very professional and accommodating.

Daniel P. 
Rating:
5.0

Customer did not leave a comment.

DANIELA P. 
Rating:
1.0

Pull the franchise from the current holder. He is abrupt and rude. While technically fine, his gruff and demanding demeanor make every interaction a monumental unpleasantness. Whenever possible we take our business to a different location, and will continue to do so.

Stephanie A. 
Rating:
5.0

Thought I would give an idea to U-Haul in general. Just thinking, instead of keeping the tank at quarter full, why not keep it full. That way the customer is pretty happy receiving a truck full of gas and there's no guess work to fill it upon return. It may cost more initially but I think customer's would really appreciate it. Just a thought. Have a good day!

JAMESBRENT P. 
Rating:
5.0

Customer did not leave a comment.

MANDIE G. 
Rating:
5.0

Paul's the best! :)

greg B. 
Rating:
3.0

Customer did not leave a comment.

Guillermo D. 
Rating:
4.0

Customer did not leave a comment.

David L. 
Rating:
5.0

Customer did not leave a comment.

ANDY C. 
Rating:
3.0

Give me compensation for my losses and be acountible for your employees not doing there job

SHERRIL W. 
Rating:
3.0

Went when it was closed on Sunday. Can't give a proper rating

Wayne M. 
Rating:
5.0

Excellent

MICHAEL R. 
Rating:
1.0

Everything I wouldn't use this location again if it was the last place open ???????

SHEILA M. 
Rating:
5.0

Customer did not leave a comment.

DENNIS K. 
Rating:
5.0

Customer did not leave a comment.

Jim M. 
Rating:
5.0

Customer did not leave a comment.

KIRK L. 
Rating:
3.0

confusion with dates from what I reserved and what was recorded on receipt when trailer was picked up. Problem might have been with UHaul program in computer system. Dealer unable to help hook trailer up because of bad back. Should be a better system to lift tongue of trailer, No jack on trailer. trailer was clean and when loaded was good to tow.

rod M. 
Rating:
3.0

Hey I didn't bill I haul for not haven the right equipment where it was promised to be and didn't charge them the extra gas I had to pay going from belle river and back twice cause wrong thing was billed , and I paid more then I was sapossed to . So please rethink your doings ,

Chris B. 
Rating:
5.0

Customer did not leave a comment.

John A. 
Rating:
5.0

Customer did not leave a comment.

Ginette N. 
Rating:
5.0

Many of your drop off locations are very close to gas stations. If you offered a free service to give drop-off customers a fuel gauge inspection and top-up estimate, then they could pop off and top up accurately at the current real fuel price instead of paying the large fuel cost mark-up to U-Haul.

Brian D. 
Rating:
5.0

Do not change a thing.

Michel B. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
3.0

Customer did not leave a comment.

Andrea M. 
Rating:
5.0

Customer did not leave a comment.

Scott L. 
Rating:
1.0

See above

Eric M. 
Rating:
5.0

Customer did not leave a comment.

Leslie T. 
Rating:
5.0

Friendly service good equipment One call and a truck was waiting for me no wasted time. Thank you

SANDOR A. 
Rating:
3.0

After hours drop off parking location clearly indicated outside the store.

Brian D. 
Rating:
5.0

Wasnt sure where to leave the truck. noone on site to direct us on a Sunday

Leslie T. 
Rating:
5.0

Customer did not leave a comment.

lesley A. 
Rating:
5.0

When cleaning the inside, they should not use strong smelly cleaners, my wife had a headache throughout our journey, because of the strong smell.

Marcel B. 
Rating:
5.0

Customer did not leave a comment.

Larry S. 
Rating:
5.0

Customer did not leave a comment.

dylan I. 
Rating:
5.0

Customer did not leave a comment.

Shelley H. 
Rating:
3.0

Dropped off keys after hours so I had no interaction with staff. Maybe a suggested area at the business, for drop off would be beneficial for those who do not know the area.

lisa H. 
Rating:
5.0

Again, excellent staff and service.

Dennis K. 
Rating:
5.0

Customer did not leave a comment.

John D. 
Rating:
4.0

Customer did not leave a comment.

Anita K. 
Rating:
5.0

Customer did not leave a comment.

Robert F. 
Rating:
4.0

Customer did not leave a comment.

ERIC V. 
Rating:
4.0

When the person in Harrow at feed place a 50.00 credit is avaible when the size of uhaul trailer was not given he did not give give a credit receipt when he booked a tenative trailer iat the uhaul rental in Tecumseh road east when wasn't aware on the receipt matter who took care of it until I dropped it off in Tilbury he advised me then a receipt should been given back in harrow uhaul place.

Ernest G. 
Rating:
5.0

Very good service , i will return

andre H. 
Rating:
3.0

Customer did not leave a comment.

Larry T. 
Rating:
3.0

This location was the drop off location and the trailer was dropped off after hours.

Wendy H. 
Rating:
3.0

The location was closed at the time I dropped off the trailer I had rented; however, it was quite a simple process dropping off the trailer.

dave L. 
Rating:
5.0

Customer did not leave a comment.

lesley A. 
Rating:
5.0

Customer did not leave a comment.

Debra B. 
Rating:
5.0

Great service!!!??

GARY M. 
Rating:
3.0

Customer did not leave a comment.

DAVID D. 
Rating:
3.0

the guy running it could be a little friendlier and he put that the gas was at a quarter tank when it was below that causing extra charges

PATRISHA M. 
Rating:
4.0

Customer did not leave a comment.

WAYNE D. 
Rating:
5.0

Customer did not leave a comment.

Linda R. 
Rating:
5.0

Customer did not leave a comment.

jean paul P. 
Rating:
5.0

Customer did not leave a comment.

JEAN PAUL P. 
Rating:
3.0

Customer did not leave a comment.

Jordyn M. 
Rating:
5.0

Customer did not leave a comment.

Kevin H. 
Rating:
5.0

Customer did not leave a comment.

Jennifer C. 
Rating:
5.0

Customer did not leave a comment.

ray C. 
Rating:
2.0

when i got there i had to clean off about a foot of snow off the windshield and hood, then had to sweep leaves and other debris from the cargo area . Also the trucks tires were nearing replacement.

randy S. 
Rating:
3.0

Customer did not leave a comment.

LIZ N. 
Rating:
4.0

Customer did not leave a comment.

dave H. 
Rating:
4.0

Customer did not leave a comment.

Darren O. 
Rating:
4.0

Customer did not leave a comment.

valerie C. 
Rating:
5.0

Customer did not leave a comment.

MICHELLE R. 
Rating:
3.0

Customer did not leave a comment.

paul G. 
Rating:
3.0

Customer did not leave a comment.

mark V. 
Rating:
5.0

No issues at all the representative was early and expidited my transaction. Very pleased with service and professionalism.

PAUL B. 
Rating:
4.0

Customer did not leave a comment.

Marcus E. 
Rating:
3.0

Customer did not leave a comment.

CARLEE M. 
Rating:
3.0

Customer did not leave a comment.

SUZANNE K. 
Rating:
5.0

Customer did not leave a comment.

KRISIE V. 
Rating:
3.0

Customer did not leave a comment.

TOM P. 
Rating:
1.0

More customer service would help at this location.

SARAH L. 
Rating:
4.0

truck was like new, good service

Stephen Y. 
Rating:
4.0

Customer did not leave a comment.

ERNIE B. 
Rating:
5.0

Customer did not leave a comment.

CHARLES O. 
Rating:
5.0

Customer did not leave a comment.

Dan Y. 
Rating:
3.0

Customer did not leave a comment.

ERIC V. 
Rating:
4.0

Customer did not leave a comment.

Michael B. 
Rating:
3.0

Customer did not leave a comment.

Michael H. 
Rating:
3.0

Customer did not leave a comment.

VINCENT D. 
Rating:
5.0

Customer did not leave a comment.

DANIEL Y. 
Rating:
5.0

Customer did not leave a comment.

NIGEL B. 
Rating:
3.0

Customer did not leave a comment.

LEONA B. 
Rating:
4.0

make sure all blankets are in the pods.

WILLIAM T. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL T. 
Rating:
5.0

Customer did not leave a comment.

Benjamin L. 
Rating:
3.0

Customer did not leave a comment.

Tiffany C. 
Rating:
3.0

Customer did not leave a comment.

JASON S. 
Rating:
4.0

Drop off was quick. No problems.

CINDY B. 
Rating:
5.0

Customer did not leave a comment.

TIFFANY B. 
Rating:
3.0

Customer did not leave a comment.

MICHELLE J. 
Rating:
5.0

This man stayed past closing time to accommodate us. we were a little late arriving from St. Catharines to pick up the truck. Thank you

JAMES B. 
Rating:
3.0

the truck was find Paul was straight forward. But the company told us one thing and did another. a little upset about that.

darlene W. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL F. 
Rating:
5.0

Paul :)

GREG B. 
Rating:
3.0

Customer did not leave a comment.

MATTHEW B. 
Rating:
3.0

The gentlemen was very friendly and knowledgeable. He explained the value in buying the additional insurance for the truck and gave me the price before moving forward.

dustyn J. 
No reviews have been submitted for this location.

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