Customer Reviews for B&M Rentals
(U-Haul Neighborhood Dealer)

1,193 reviews

13443 Calimesa Bl   Yucaipa, CA 92399
(& Ave G)

(909) 795-7632

Office Hours

  • Mon-Sat: 7:30 am–5 pm
  • Sun: 8 am–3 pm

Services at this Location:

Contact Us

(909) 795-7632

13443 Calimesa Bl
Yucaipa, CA 92399
(& Ave G)

Services at this Location:

Office Hours

  • Mon-Sat: 7:30 am–5 pm
  • Sun: 8 am–3 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Clean up the place. Looks like a junk yard. On a positive note, dude is nice gets to business and you are on your way. Used this place a few times

Bryan J 
Rating:
5.0

Customer did not leave a comment.

Brian G 
Rating:
5.0

Makes moving easy

KAREN H 
Rating:
5.0

Customer did not leave a comment.

Griselda S 
Rating:
5.0

Customer service is outstanding. Rental was great and served my needs. A++++++++Rating. Mark

Mark N 
Rating:
5.0

Customer did not leave a comment.

Ken R 
Rating:
5.0

Customer did not leave a comment.

Ed i 
Rating:
5.0

Customer did not leave a comment.

M Z 
Rating:
5.0

Very friendly and detailed Thank you

PATRICIA K 
Rating:
5.0

Customer did not leave a comment.

WILLIAM P 
Rating:
5.0

Nothing it was fast and easy. Charles is a great guy. And the truck worked out perfect. UHaul is the best way to move your property.

Anthony c 
Rating:
5.0

Not much. Servuce was great. Maybe communication between Uhaul and pick up place. We had 2 trucks, the person where we picked up the truck knew we were picking up 2 trucks. He said that the small one was set to be picked up at a later time. I let him know both were reserved for the same time. They let us know it would not be a problem and the customer service was excellent. He got us both trucks and we left with no hassle at all. Great place to pick up the trucks.

Mario R 
Rating:
5.0

Customer did not leave a comment.

Bradley M 
Rating:
3.0

Customer did not leave a comment.

Maria E 
Rating:
5.0

Charles was great! I definitely recommend renting from him.

Amanda V 
Rating:
5.0

Customer did not leave a comment.

Michael L 
Rating:
3.0

Customer did not leave a comment.

Austen P 
Rating:
4.0

Customer did not leave a comment.

Toni f 
Rating:
5.0

Uhaul app had some glitches and made it a challenge to find correct location

Jeffrey C 
Rating:
5.0

Excellent service

Joe D 
Rating:
5.0

Customer did not leave a comment.

Michael m 
Rating:
4.0

Customer did not leave a comment.

Annette G 
Rating:
5.0

Great Experience. The staff was pleasant, efficient, knowledgeable, and quick. Thank You!

Jeffrey W 
Rating:
5.0

Customer did not leave a comment.

luis p 
Rating:
5.0

Everything was great. No problems with pick up or return. Charles was very professional and knowledgeable. Next time we need a rental we will use this location.

Donald K 
Rating:
3.0

The process was absolutely easy and staff were friendly.

Raymond K 
Rating:
3.0

Customer did not leave a comment.

Rachel P 
Rating:
5.0

Customer did not leave a comment.

Jerry Q 
Rating:
3.0

Customer did not leave a comment.

Rene R 
Rating:
5.0

Customer did not leave a comment.

Alice G 
Rating:
4.0

nothing that I can think of

Joseph E 
Rating:
5.0

Charlie is a treat guy.

Charles F 
Rating:
5.0

Customer did not leave a comment.

Alejandro V 
Rating:
3.0

Very dirty and signa off russt on trailer.

Sean S 
Rating:
5.0

Customer did not leave a comment.

Paul Q 
Rating:
5.0

Great service…

STEVEN J 
Rating:
5.0

Customer did not leave a comment.

yeager d 
Rating:
5.0

Customer did not leave a comment.

RALPH H 
Rating:
5.0

Customer did not leave a comment.

velton p 
Rating:
5.0

Customer did not leave a comment.

DANA C 
Rating:
5.0

As far a clean , the equipment sits out in a dirt field

joseph f 
Rating:
5.0

Customer did not leave a comment.

Meagan D 
Rating:
5.0

Customer did not leave a comment.

sharon d 
Rating:
5.0

Customer did not leave a comment.

Jeffrey L 
Rating:
5.0

Customer did not leave a comment.

Cynthia C 
Rating:
2.0

The moving blankets were dirty and smelled like cat’s urine. Other than that, it was good

Dan J 
Rating:
5.0

Customer did not leave a comment.

ROBERT W 
Rating:
5.0

Will rent again

Harry A 
Rating:
3.0

Customer did not leave a comment.

Jade G 
Rating:
5.0

Customer did not leave a comment.

brian p 
Rating:
5.0

Customer did not leave a comment.

ERNEST L 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH R 
Rating:
5.0

Customer did not leave a comment.

Andrew K 
Rating:
5.0

Charles is awesome!!!

Teresa D 
Rating:
4.0

The tablet the owner used should be updated to where you can zoom in on the invoice. Same with the email copy I got. You can't zoom in to view it because the print is so tiny. Other than that, the owner was very nice and friendly and had our truck ready to go when we got there. Everything went smoothly with no problems.

Judy L 
Rating:
5.0

We enjoyed meeting the owner, Charles.

Jacqueline S 
Rating:
5.0

Customer did not leave a comment.

NEPHTALI D 
Rating:
5.0

Customer did not leave a comment.

Maiden D 
Rating:
4.0

Customer did not leave a comment.

Ellie R 
Rating:
4.0

Customer did not leave a comment.

Bob B 
Rating:
4.0

The gentleman that waited on us was very helpful!

Patricia Z 
Rating:
5.0

Customer did not leave a comment.

edward c 
Rating:
5.0

Customer did not leave a comment.

Teresa D 
Rating:
3.0

Customer did not leave a comment.

Paul C 
Rating:
5.0

Customer did not leave a comment.

Roman R 
Rating:
5.0

Very nice set up in and out

FRANK R 
Rating:
5.0

Very nice guy, sorry can’t remember his name. Quick and easy getting the equipment and returning.

Charlotte F 
Rating:
3.0

The owner was very nice and helpful.

mary e 
Rating:
5.0

Customer did not leave a comment.

Arlene C 
Rating:
5.0

Very friendly easy process I will definitely came back thank you!!

Angela M 
Rating:
5.0

Customer did not leave a comment.

Pedro R 
Rating:
5.0

Charles did an awesome job helping me out with anything I needed.

SteveN M 
Rating:
5.0

Customer did not leave a comment.

RODNEY V 
Rating:
2.0

Great guy but location looked like homeless camp

DOUG M 
Rating:
5.0

Great location for me to drop off, helpful attendant

Cheryl F 
Rating:
5.0

Customer did not leave a comment.

Ellen N 
Rating:
5.0

Great place to rent

Anthony P 
Rating:
5.0

Everything was as planned Very happy with Uhaul location, best location in California actually. Thanks

Valerie S 
Rating:
5.0

Customer did not leave a comment.

Anthony M 
Rating:
5.0

All good

John G 
Rating:
5.0

That was the best experience I’ve had at a Uhaul so I have zero complaints

Paul G 
Rating:
3.0

The uhaul app was slow on the dealers tablet.

John J 
Rating:
5.0

Customer did not leave a comment.

Mark s 
Rating:
5.0

Customer did not leave a comment.

Gabriel C 
Rating:
4.0

I first reserved the auto transport in Riverside California my home town where I thought I would pick up the trailer. However I received a txt message that the trailer was ready for pick up in Yucaipa 25 miles from Riverside. I was never told by customer service that I would have to drive soo far for pick up? Customers should be informed at time of reservation that equipment maybe out of town? Thank you

Jose G 
Rating:
4.0

Customer did not leave a comment.

Terry R 
Rating:
5.0

excellent service, very quick and friendly dealer

johnny k 
Rating:
4.0

Customer did not leave a comment.

Debbie H 
Rating:
5.0

Customer did not leave a comment.

Anthony M 
Rating:
5.0

Great experience. Charlie the owner knows his inventory and how UHaul works. Great asset to the oeganization,

Susan W 
Rating:
5.0

Can’t think of anything to improve upon. Charlie, the proprietor is very friendly, nice and very knowledgeable about all his equipment. Will spend the time explaining whatever you need or want to know so as to make your rental experience safe and easy and worry free.

david c 
Rating:
5.0

I don’t think any improvements needed the service was great. This is the place to go !

Terry h 
Rating:
4.0

Trying to get a receipt

joe c 
Rating:
4.0

Customer did not leave a comment.

Mike T 
Rating:
5.0

Customer did not leave a comment.

Candice M 
Rating:
1.0

That charge me 700 per one day that’s crazy expensive

jose r 
Rating:
1.0

Customer did not leave a comment.

Eduardo N 
Rating:
5.0

Charlie was very helpful!

Nancy L 
Rating:
3.0

Customer did not leave a comment.

Jessica B 
Rating:
5.0

Customer did not leave a comment.

JESSE b 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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