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SHANGUIA G
Customer Reviews for Banging Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was charged for mileage I did not use. I went 8 miles and was charged for 22. I had the truck for 2 hours and it would have ben impossible for me to load my entire house, move it and drive 22 miles in that time frame. I was also charged for gas when it was returned with that I had because I only went 8 miles. When I called the location, the number was disconnected. TOTAL SCAM! Truck also had check engine lights and I was worried I wouldn't make it.
Rhiannon NBanging Auto Sales overcharged me by over $1000 because they logged the incorrect starting mileage. Luckily I documented starting and ending mileage. When I called for a remedy they refused to help and had me call U-Haul. U-Haul did make it right and refunded me. Do not rent a U-Haul through Banging Auto Sales.
Jason MTruck was dirty inside and out. Gas tank was only 1/2 full and mileage at pick up was 15 miles off from odometer
robert cI put notes and your system tried to charge me for cleaning. The app glitched over and over again. There was homeless man in the trucks. The truck was parked on logs I mean who the heck did that? Overall zero points and no stars bro fix that issues. Unsafe and I will never rent there ever again.
Lenin CMake the office look like an office. I was a little worried when I walked in.
TANYANINNA YIt did what I needed thank you
CHRISTINA RThe person at the desk did not seem knowledgeable of what was happening. I reserved in advance and was still there over a half hour. I had to pay in advance for mileage and then asked if I would be reimbursed if I didn't use it all. He did not know.
KEVIN C