The truck we had rented had a water leak in the passenger door. Would have thought they would have compensated me better for this but all I got was a 25.00 credit. I was told I should have called roadside assistance but what they don't understand is when you are moving and under time crunches who has time to sit on the side of the road and wait for assistance Terrible customer serviceSuzette O.
Customer Reviews for Bankers Auto Rebuild & Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Liam D.
It took over 1/2 hour to get my vehicle, why am I being charged the full fee? My key was NOT in the lock box as specified.Kenneth L.
Customer did not leave a comment.Tracy H.
Electronic check in is a joke. We spent nearly an hour trying to get the code for the box containing the rental van key. Spoke with three different people to straighten out the fiasco. Next time it's going to be speaking with an actual person in order to avoid the mess.Sherman B.
Don't charge your customers twice.Isabella B.