Customer Reviews for Bar B RV Park
(U-Haul Neighborhood Dealer)

Rating:

5.0

Nothing

Rating:

2.0

Not very helpful. I need the trailer for 10 days and I was charged for 5 extra days. The base price was $306.00 + $100 for 5 more days, sounds pretty easy to me, but it wasn’t. I was told I owed for the extra days and $8 for each + the taxes. I am not happy with U-Haul.

Rating:

5.0

Absolutely nothing! Randy is great!!!😀

Rating:

5.0

Very easy to work with.

Rating:

1.0

The person in charge of this location was not available in the office. They had left a note to call and would call back. We left a voicemail at 1222 pm and stayed near the property until 230 pm. We received a call back at 500 pm after doing an after hours drop off

Rating:

5.0

At 1 o’clock in the morning I had to call U-Haul three times to get information on how to get my key out of the lock box. Then I got the key and it was the wrong truck. Had to call U-Haul again and get the right key overall experience with U-Haul, it was a very good experience. Truck was very clean everyone that I did talk to you on the phone was very nice. I just had problems navigating through their system to get what I needed at 1 o’clock in the morning.

Rating:

4.0

Not really much to say, first come first serve on trucks and tailors if that location has them

Rating:

5.0

None, excellent experience all around..

Rating:

2.0

I was not offered a choice for drop off location in Mission Texas. When we attempted to use a different location we learned there was a significant financial penalty for doing this. Then the facility we were assigned for drop off did not have room for the trailer but took the equipment after explaining the penalty we would be accessed.

Rating:

1.0

Waited on clerk for over 30 minutes to return to office. Then he did not explain contract and was assuming truck fuel was full was only 3/4 full of fuel. We clerk and I did not go to the truck together to do a checklist he just said there it is and was done. I did call the 1800 number for service and agent gave me a number to call to online register for the truck but the automated system said it was busy so call back later.

Rating:

5.0

Had a top notch experience.

Rating:

5.0

Randy was a big help and he had us off and running very quickly

Rating:

4.0

Friendly and fast pick up. Truck was not checked to see if it had been swept out. I swept a full dust pan of dirt out of it

Rating:

5.0

Nothing

Rating:

1.0

Owner/operator of shop got day confused for pickup. Had to wait 45 min to hour for him to get to shop. Also the lights on the trailer were intermittently working.

Rating:

1.0

Give more miles then 15 less then needed to make the trip this location does this to people all the time you know it's 100 miles to location why give 80

Rating:

5.0

Randy is great! He always gets our Rental business because he is professional and kind. He also served our country which we greatly appreciatie & we like to support our VETS!

Rating:

1.0

Heavy smoker. He did not want to be at work. Complained about everything.

Rating:

5.0

Excellent

Rating:

5.0

Outstanding! We appreciated the quick responsiveness, friendliness, and considerate support with our move. Thank you Randy!

Rating:

5.0

Staff was friendly and helpful will recommend and definitely will use again if I need a U-Haul

Rating:

3.0

Cust service was ok but, the office was full of smoke. It was like walking into a bar 40 years ago. If I had started in Forsyth I would have looked for another place to rent from mainly because of the tar and nicotine covering the office. I have no real complaint of the service returning the trailer but I don't think they would have put the effort in checking over the equipment like the place I started from in Vermont did if I had rented there to go north..

Rating:

5.0

Was very seamless with Mobile travel. Thank you.

Rating:

5.0

Loved checking in and out on the app. Very easy!

Rating:

3.0

Make sure you charge correctly. We were charged for 3 days when we only had the trailer for 1.

Rating:

1.0

I don’t have a problem with the location. I have a problem with uhaul giving me a bigger truck than I wanted and only giving me 2 hours to complete a task for which I reserved a truck for 4 hours. The truck was much bigger but didn’t have a back up camera or a rear view mirror. I probably will use a different company next time

Rating:

3.0

..

Rating:

4.0

Uhaul telephone assistance is terrible when you need service. Not the locations, the 1-800 number

Rating:

3.0

If you go to pick up a uhaul you except someone to be there. I had to call for them to come to the building. They live onsite but no number on the building door or outside, I was glad I had a cell phone to look it up.

Rating:

4.0

Sweet

Rating:

3.0

Be open.

Rating:

5.0

Excellent service Randy is the best

Rating:

5.0

I found no improvement needed. Very nice , friendly , helpful man. I was very pleased .

Rating:

5.0

Randy is really nice & very helpful! Will definitely recommend this location to our friends!

Rating:

5.0

Very nice people!

Rating:

1.0

I was overcharged by a day. Was told it would be taken care of but wasn't. Is that really how you do business, by ripping people off. I rented the truck at 12:00pm 01/2/31and returned it 01/6/21 before noon. I was charged for 5 days. No other way to put this..total bullshit!

Rating:

3.0

Prices were extremely high

Rating:

4.0

Drop off was quick and easy, and the gentleman was courteous as well.

Rating:

5.0

Add running boards to assist driver's in getting into the truck cab.

Rating:

3.0

The U-haul vehicle itself was great but the worker told us the gas tank was full, it was not. So we got charged a lot more for gas thaN we actually used. And my card was charged twice.. hopefully just pending and will come back before I have to make a call.

Rating:

5.0

Randy was very friendly and helpful

Rating:

4.0

Very convenient if you live in Forsyth. A wide selection of vehicles. Easy in and out.

Rating:

5.0

Thanks for being on top of it. I appreciate the help you gave and how easy it was to turn in. Will definitely use again!

Rating:

5.0

Randy is most helpful and accommodating.Great experience !

Rating:

1.0

The office smelled like smoke. The person at the front desk was on the phone and didn't even acknowledge I was there. when he finally did, he said to just leave it there and he'll log it in. I did what he asked and he didn't do what he said so I went backhand turned it in myself the next day!

Rating:

5.0

Nothing

Rating:

5.0

Great place, very accommodating of your needs. Manager answered the phone after hours to help me.