Get people who know what they’re talking about. Paid for a dolly and blankets and get no refund over it?? He said he can’t
Jakelin C
Customer Reviews for Barefootz
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Barefootz is the best. They have fantastic BBQ, so I always try to drop off there. The people are friendly and helpful.
JEFFREY BVery friendly service!
Michelle HExcellent experience Highly recommend to everyone
JEFFREY BGreg went above and beyond to help with every aspect of my rental experience. Well worth a little drive to have less stress and competent, friendly service.
SHANNAN MStaff were very friendly. Great experience will use in the future.
Rickie DGreat service. The place was closed but the gentleman met me and showed me where he wanted the trailer parked. Would highly recommend this place for any of your moving needs!!
RUSSELL NPricing! It was pretty expensive for 3 days it cost $350!
DAVID JVery nice and helped out in every way possible, thank you!
JASON WCustomer service was excellent
DONNA LIt was not unclean in the parking lot, but was not able to go into the store because no one was there. I was not able to speak to anyone either even when calling the business number and it being in normal business hours.
KRISTIAN PGreat people you have to try the brisket while there
Lydia SGreat service, we're very helpful and understanding when the apps wouldn't work on my phone.
DYLAN MThey were very slow but polite. My drop off was not even close were I was going and I told them that. I would not recommend going there again
DEBRA FGreat location outside of College Station that is cheaper for drop off. Small town and friendly folks.
GEORGE NGreg and Terry were very accommodating. Because of the snafu at A Tex , the return process was elongated. After expressing my concerns to Erilka at UHaul customer service, Steve Hlavaty corrected all the mistakes and issued a prompt refund.
DAVID SGreat service
Mike CThe location at Barefootz was smooth and excellent service. My complaint is that I had to drive 41 miles from College Station where I was supposed to pick up my Uhaul 20 ft truck. I saw plenty of 20 ft Uhaul trucks in College station so I do not know why I could not get one in College station.
Al DThey have excellent BBQ too! Very helpful and friendly.
Jeff bGood people, good service
yaron cGreat people! Go out of their way to help a stranger. Good BBQ too. Will use again.
William LActually Barefootz was pretty much a dump. There was a quarter tank of gas in the uhaul and the container itself was pretty dirty. The man who helped me was very nice and knowledgeable though.
PENNY SThis was my first UHaul rental, and I am so glad the site matched me with Barefootz, because they were over the top accommodating and helpful. Greg even rescued me after hours when I couldn't figure out how to disconnect the safety chains from my truck (truck's shortcoming, not the trailer's). You are in great hands with Barefootz. There are not enough stars to accurately express how much I appreciate their thoughtfulness, helpfulness, and just overall excellent partnership. Now I'm trying to think up excuses to rent again. Put your trust in Barefootz. You will thank me!
Stephanie ODrop off location seemed to be in question eventhough it was listed on my contract.
John PNothing. Barefootz is a great person to work with. He takes care of business and attends to the details.
DAVID BNot sure what standards or that U-Haul actually audits its locations. The lady was very hard to work with and up charged my rental. I made the rental the day prior to pickup with a set price. She added 50$ and said it was “that days price” I will not use this location again.
Justin NThey were very help excellent service
Bobby SThe manager of this place was very kind and helped me hook up the trailer to my vehicle.
Michael REasy access, in and out. great people to work with.
Thomas HThe people in Dime Box were friendly and helpful
lance sThey were awesome to work with!
Eric CKeep doing what you're doing!
Gloria WThe owners are super sweet and we're very helpful. I'll use them again in the future.
Josie MGreat people and great experience! Highly recommend.
Graham WThey we're very helpful. And the service was excellent.
James SVery friendly, professional and pleasant to deal with.
Bill SThe folks at Barefootz were fantastic! They checked the inside of trailer and commented on how clean it was. I shared with them what happened about paying for blankets (from U-Haul) and not getting any - they were very apologetic albeit not their fault. I also told them about the badly damaged light kit and they took it off trailer and offered to pay me for the new kit I had to purchase (I declined their offer).
Suzanne PThe owner was extremely nice and accommodating, we had an issue with our reservation and he opened his store early so that we could get our rental.
Amber HSuper convenient!
Scott SThe lady was unbelievable rude and her husband was amazingly kind.
Benjamin WGreat friendly service!
Valerie QHe was friendly enough and somewhat helpful. Internet on his phone was not working. Said he would get me a receipt as soon as possible. I didn't like leaving not having things finalized. I still have not gotten an email receipt as of 10:30 pm now and I turned in the truck at 1:30 pm. Hopefully I'll see something tomorrow. First time that has happened to me using a Uhaul.
Carl GVery helpful couple running this cute small town market and offering UHaul serviced. Also, Wicked-good BBQ!
Benjamin DThe best and most professionals persons I have ever meet, GOD BLESS THA BEAUTIFUL MARIAGE GREG AND TERE
Terrero HI have no complaints
Jaclyn JBarefootz was wonderful! Amazing customer service and just wonderful people. Top notch experience! Highly, HIGHLY recommend!!
Courtney NWe were very happy to get to meet the owners. Very good folks to work with and Teresa did everything to work out the best deal for us since so many needed a truck the same day.
Melanie FThey did not have furniture pads and we had ordered them. The check in process took forever even though I had already checked in online. She scared me and made me think that the truck there was for another customer. Very stressful experience.
Felipe R