Customer Reviews for Barnes Exxon

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Barnes Exxon

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David E.
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Customer did not leave a comment.

Paul E.
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Frederick B.
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linwood B.
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jerry H.
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WILLIAM N.
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Very professional service and very friendly

Lynn S.
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Dennis R.
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Joe B.
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I wouldn't recommend U haul to anyone! Y'all are absolutely trash. Thanks for ruining my Move and costing me more money than necessary... your Mom is still a Ho!

Joe B.
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Hard to get into. Full parking lot with no room

Andy W.
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Stephen P.
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phil E.
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Mr Jerry is always nice and very helpful.

David G.
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Christopher P.
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Asked for rental Saturday June 6, place got busy and Jerry was having difficulty with his CC machine, this was on June 5. He called the number to CC and got approval, handed me the key and said here ya go Mr. Powell. He put rental for June 5 not June 6, I took key and said I'll be back later after 5 for truck, this was a Friday and my mice was still working so I couldn't use truck till then. That screw up caused me to move into the night so truck could be back Saturday by 12. Truck said full tank and when I picked it up, it was below full. Guess if he had done a walk through on truck I might have caught that. Truck had a bad shimmy and drivers side door had been damaged, had to slam hard to get to shut. Worst experience ever. So much for helping the little guy out, next time will use U-Hauls suggestion.

DENNIS N.
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Customer did not leave a comment.

Ethan S.
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Very friendly and personable staff, welcoming environment. Thanked me for selecting them for U-Haul drop-off! Highly recommend for U-Haul reservation/delivery.

Marcus B.
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Customer did not leave a comment.

robert W.
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Not sure. Jerry Barnes bends over backwards to help you.

jerry B.
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truck was exactly what I needed for my furniture. gas milage was good also

Teresa S.
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JAMES G.
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i would lower the price on rental of a towdolly and offer half day rentals

David T.
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Wonderful service and instant assistance. Great experience all the way through.. thx-DLT

Robert M.
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Mr Barnes was extremely friendly and helpful to arrange or moving experience. I will definitely recommend only him to all my friends and family.

Amanda R.
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Customer did not leave a comment.

Raymond D.
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Great staff! Good experience - would definitely rent there again

william R.
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Russell H.
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Jerry and his staff were outstanding - the best experience I have ever had renting a UHAUL.

JANIE P.
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Have always leased my trucks and trailers from this dealer. Always good service and ready to go.

marilyn T.
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Arnold J.
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Sandra P.
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Crystal F.
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Rachel M.
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Anthony B.
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Mike C.
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Joshua S.
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This was a excellent experience in renting a trailer. The staff was very helpful and friendly. The trailer was in great condition and traveled with no issues.

Robert H.
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Benjamin S.
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Robert H.
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Good service and friendly.

Sara J C.
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Jozlyn R.
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He was so friendly and welcoming. He also was able to refund me some of my money for my moving blankets that I didn't receive from the Clayton U-Haul.

Joshua S.
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Everything was just right.

Kenneth H.
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Those people were very nice too

john D.
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Ted W.
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danny B.
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Very friendly and helpful

michael G.
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Jack H.
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Jerry Barnes is extremely reliable. When they say things are ready or will be, they are.

Dominick T.
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Always excellent service!

Stephen C.
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Excellent location. Easy drop off. Professional staff.

retonika M.
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Dianna W.
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janice B.
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Mr Barnes went above and beyond to assist me in the difficult situation I was in. I would drive many miles out of my way to use his location again. Great customer service rep for your company!

Robert N.
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Jerry, the owner, is a great guy to work for and has an excellent helper.

Kathryn N.
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Customer did not leave a comment.

Walter E.
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Excellent customer service!!!

denise R.
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The owner was very understanding and helpful.

Dennis S.
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The staff at this location were extremely helpful & friendly. One of them unhitched the trailer and moved it to a parking area. The other quickly took care of the paperwork. I appreciated their help greatly.

Leigh T.
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Mr Jerry was Vado accommodating and fixed us right up! I highly recommend Barnes Exxon as you next choice for u-Haul or any moving needs!

Jason K.
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marlene E.
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Cab was extremely dirty including windshield. Truck was the toughest riding that I have ever had. Attendant at location was nice.

Coburn P.
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Barnes Exxon is always ready to help with any UHaul situation. Their customer service if outstanding. I would recommend Barnes Exxon to anyone needing a UHaul or a full-service gas station in this area.

Titus L.
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JOHN L.
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MELODY C.
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Paula M.
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Excellent experience... Mr.Barnes was very nice. The truck was ready even though I arrived an hour early. No hassle at all.

MELODY C.
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Customer did not leave a comment.

Nicholas G.
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I was rerouted to this location. So this is not about this store exactly but about the National uhaul call center. Considering I was set to drop off at a different location that when I arrived it was no longer in business and had to drive back from where came from and then another 30 mins past that to drop off the trailer. It was very inconvenient. I was basically blown off like it was no big deal and they didn't seem to care it was an inconvenience when I called uhaul national line. Does anyone check the uhaul lists quarterly to make sure places are still in business and update them?

PORSHIA H.
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PRESTON W.
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Simone B.
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charles W.
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Curtis R.
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Stephen G.
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Gentleman who served me was very courteous.

JOHN R.
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WILLIE M.
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excellent service

Aaron T.
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Excelent experience. Great customer service. I will rent here again and again and again...

Dominick T.
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Carson M.
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PETER K.
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renee R.
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Sandra B.
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I received a certified letter 2 wks. After returning trailer, saying that the trailer wasn't returned, it was returned and we took pics of it in the location we dropped it. To be fair, there was a notice posted on their door about a death in the family, I called later that afternoon and spoke with an employee, who said he would take care of it. This was a 24 hr. Drop off, so I had no receipt. Thankfully I had pictures of the station and the trailer at the location. It was all resolved quickly, but I didn't like the stress,

haynes G.
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Very organized and well maintained!

John B.
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No comment outside that it took 3 days to be applied to my credit card.

pearlene M.
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I have told several people that this location is the best one to go to in Whiteville nc

bobby P.
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Friendly professional service. Thank you!

Ted W.
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Cynthia W.
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JAMES G.
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IF TRAFFIC WASENO SO BAD IN WILIMGTON NC I WOULD HAVE SAVED$30.00 PLUS IN THE ONEWAY FEE JUST 28 MILES BUT TRAFIC IS HORABLE

matthew L.
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Customer did not leave a comment.

vrujesh B.
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Please Do not allowed Smoking in the Truck It was bad smoking smell It's hard to breathe Thanks

TIM B.
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This was a perfect experience. Jerry is absolutely a most wonder pillar for our community and has been so for many, many years. If ever I call needing select equipment that he may not have available, he always takes the time to find what I need. We are fortunate to have Jerry (Barnes Exxon) in our area.

TIM B.
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Jerry is always a pleasure to deal with

TIFFANY M.
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trudie S.
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Customer did not leave a comment.

MARIA C.
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JERRY B.
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small truck as ideal for furniture pick up

JERRY B.
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truck handled and drove fine, gas milage was great aiso.

Madeline L.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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