It was quick and easy but still maintained good service. Would recommend.
Michelle E
Customer Reviews for BarnesKing Tire Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The trailer pickup was fairly quick and simple and the gentlemen that helped me was great.
JAMES VFriendly
Robert SWe paid for an appliance dolly. All they had was the standard dolly. They told us we would have to go to downtown Spartanburg, to pick up an appliance dolly. Going to another location was not possible. So, we ended up paying for something we did not receive. Also, as we were leaving, my sister thought she saw something on the right front tire of the truck. But then we did not see it anymore. When we got to Tennessee, we realized there was a gash in the right front tire. It was about three inches long, one and a 1 inches wide and one inch deep. We called the emergency number, and they came out and changed the tire. We were very lucky that we did not have a blowout. We have rented from u haul in the past and have never had a problem. This time, the experience was less than desirable. The staff members at both the pickup and drop off location were professional and we had no problem with them.
Gary IIt was just a drop off location. It was after hours No personal was there.
CARLOS FTruck dirty with tiny pieces of rubber inside truck box.
Steve SThe guy was polite and nice. Checked in trailer before I went inside.
JEREMY JNothing everything went well.
DAVID MTruck was ready and waiting when we got there. The gentleman that completed our rental did so in a timely manner. Very pleased with the transaction.
James RTrailer was dirty. I told the man it would be a one way rental and where I would drop it off and he still listed it as a local and it cost me a lot more.
Robert MDon't do anything, the staff is very professional and friendly. They know what they are doing and they very knowledgeable about what they do.
ROBERT MIt was okay. A tire store.
Crystal RServices was exceptionally great. Fast, easy, smooth process.
Brandon BI would most certainly go to this location again for a U Haul rental. It was easy and no unpleasant surprises- just great service
Cherrie D