worst uhaul experience ever! I made my reservation for 9am and got there at 850am and the lady behind the counter made me stand there and wait until 9am before she would check me out. then at 9 they got around to helping me and didnt give me any paperwork for the trailer at the end or any help hooking up the trailer to my truck. I brought the trailer back on time the next day and let them know that it was there but they couldnt be bothered to come check it out and let uhaul know i brought it back because 2 days later uhaul is calling me up wanting to know where there trailer was. another 1 star review to ad to this locations collection of them.
Nelson Y
Customer Reviews for Batesville Junction Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The employees there are terrible. And I told him I was dropping off a U-Haul trailer and they act like they didn't even care. And they did not report the trailer dropped off through the computer
STEVEN HWas a bit out of the way on mountain roads, but U-Haul gave us a couple hundred dollars off on our one-way rental which made it worth our while for the extra time it took to get it there.
T WProvide free wi-fi for customers using the app for self check in. The cell phone coverage is poor at that location.
Mike AWould not initially let me drop off the trailer I rented.
Frank FOnly one out of the three locations that was decent
Jeffrey PN/A
Ronald WSuper easy and nice people.
Chuck G