Customer Reviews for Battle Born Hydro Cleaning
(U-Haul Neighborhood Dealer)

131 reviews

75 W Goldfield Ave   Yerington, NV 89447

(775) 344-4937

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(775) 344-4937

75 W Goldfield Ave
Yerington, NV 89447

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

John E 
Rating:
3.0

Customer did not leave a comment.

Barbra V 
Rating:
3.0

Customer did not leave a comment.

Daniel M 
Rating:
1.0

I picked up a one way 20'truck from yerington to fallon nevada. When I picked the truck up it was dirty enough for the attendant to mention that it was dirty. Because of time crunch I was more worried about travel than the condition of the truck. So after the move I tried to drop off the truck at a business that was already closed after my drop-off time. Dropped off the truck, left the keys in the key deposit, and then two days later I get another invoice for 5 miles over what I had rented the truck for a one-way? I literally wrnt from yerington to fallon. One way. Also I got charged for cleaning the vehicle that I picked up dirty..... WOULD NOT RECOMMEND THIS RACKETEERING...

ASHLEY O 
Rating:
5.0

Don't change NOTHING, very great customer service and easy to understand explanations on anything I had questions about. I really enjoyed my time there while renting the haul.

Rhonda S 
Rating:
5.0

Nothing thank for helping in short time really appreciated thank you

Silvano S 
Rating:
5.0

I had a great experience the trailer I rented car hauler I put an antique tractor on it worked better than expected functionality of the trailer was perfect brakes work better than I expected will rent from this location again.

regan t 
Rating:
5.0

Customer did not leave a comment.

Erik H 
Rating:
5.0

They went above and beyond to help our family through an always stressful move. Even when the owner was in Mexico on Hoilday. He was still answering his phone and being helpful ********** Stars

evrett w 
Rating:
5.0

I was over charge for a one day rental only drove one mile. My charges were $49.99. Rental costs $25 a day plus .89 cent per mile total cost should have been 25.89.

Avery S 
Rating:
4.0

We were directed to one very convenient location, then I got email that we had to go to a different location. When we got there we were told we had to cancel our original reservation and start a new one. In the end, I did not get the accessories I had ordered. No dolly (they didn’t have one available), no pads, no boxes (I asked dealer for boxes). While this particular agent was very nice, I am sorely disappointed in U-haul and probably will try a different truck rental in the future.

Judith B 
Rating:
5.0

Customer did not leave a comment.

Valerie D 
Rating:
5.0

Customer did not leave a comment.

Dwinelle C 
Rating:
2.0

I was triple charged $229.76 for the rental. I will be contacting a U-Haul representative to have the two extra charges removed. The gas tank was at 1/10th. I received a fuel credit but why can't these trucks have the appropriate amount of fuel? It was too bad Ace Hardware dropped the contract for U-Haul in Yerington. Cheryl Giomi was fantastic. I really appreciated them. They were fair & did not nickel & dime everyone. I will not be renting anymore U-Hauls from Double A Auto. Everytime I have used them, I have encountered some type of problem. Jim Wilkinson

James W 
Rating:
5.0

The gentleman that helped with the rental was very courteous and helpful. The rental was very easy, the return was easier.

Michael B 
Rating:
5.0

Customer did not leave a comment.

Angela L 
Rating:
5.0

Customer did not leave a comment.

Angela L 
Rating:
5.0

Customer did not leave a comment.

Jason R 
Rating:
5.0

Super easy and fast service

Pam L 
Rating:
5.0

Customer did not leave a comment.

David D 
Rating:
5.0

The manager was great. He did a Good job at pick-up and drop-off.

V D 
Rating:
5.0

Customer did not leave a comment.

Thomas S 
Rating:
5.0

Great people to work with thanks!!!

John W 
Rating:
5.0

Customer did not leave a comment.

Irene B 
Rating:
5.0

Good honest people

bob s 
Rating:
5.0

Great job tytytyty

DIANE B 
Rating:
2.0

Last time they didn't hook my trailer up correctly and this time the brakes on the truck weren't working. When dropped off at a different location they found out there was no.brake fluid in it. At this rate someone is going to get badly.

Tarah o 
Rating:
4.0

The trailer was clean but the blinking lights had problem even after changing plug in which he said is checked, should of been ok with working bulb so idk otherwise please with price n availability I needed.

alecia o 
Rating:
4.0

Your truck was clean and comfortable. It ran VERY well. The box was VERY clean. I will rent from this truck rental AGAIN and WILL tell my friends to go to this location....

julie b 
Rating:
5.0

Customer did not leave a comment.

Irene B 
Rating:
5.0

Customer did not leave a comment.

tracy h 
Rating:
5.0

Great rental

Steven B 
Rating:
5.0

Customer did not leave a comment.

Gerado M 
Rating:
1.0

I was told 35$ yet I was charged 60$. The guy said it will 25$ would be refunded I have not received any refund. This is the 3rd time and I feel I've been scammed and ripped off!

JESUS A 
Rating:
5.0

Customer did not leave a comment.

Kelly S 
Rating:
5.0

Have dropped of at this location on prior rentals. They were very helpful and polite. Drop off was a breeze. Thank you

Vance S 
Rating:
3.0

Customer did not leave a comment.

Todd M 
Rating:
5.0

Customer did not leave a comment.

charles b 
Rating:
4.0

Very good customer service.

Angela H 
Rating:
5.0

Very accomodating.

Ronald M 
Rating:
5.0

Easy process to rent a Uhaul trailer. Thank you Double AA for making it a pleasant experience.

Troy V 
Rating:
4.0

The actual covered trailer was too low in height. Not tall enough for refrigerator or freezer. Door opening too low also by at least 6 inches. I kept banging my head.

harry t 
Rating:
5.0

Customer did not leave a comment.

baron B 
Rating:
4.0

Customer did not leave a comment.

Steve s 
Rating:
5.0

Yall are100% perfect tytyty

DIANE B 
Rating:
4.0

Customer did not leave a comment.

Lucinda B 
Rating:
4.0

Customer did not leave a comment.

Diana D 
Rating:
5.0

Customer did not leave a comment.

Eric C 
Rating:
3.0

The trailer was supposed to be in Gardnerville, not Yerington. That meant an extra 2 hours of driving for me. No one from UHaul has responded to my complaints regarding this.

Hugh J 
Rating:
5.0

Customer did not leave a comment.

gene c 
Rating:
1.0

Inform customers that this location doesn’t all mobile pick up. Took 45 minutes before received keys for uhaul.

Cori S 
Rating:
3.0

Customer did not leave a comment.

Marcie J 
Rating:
5.0

Customer did not leave a comment.

Jeff P 
Rating:
5.0

Yall are great uhaul has always proved to be a reputable company keep up the good job I will always use your company thank you !

DIANE B 
Rating:
3.0

Customer did not leave a comment.

David H 
Rating:
2.0

It was the only drop off location in the arrington no one came out to greet me when I went inside they just kind of stared at me like I was some weirdo when I told them that they're sounded like to be some issues after I had already left my pickup location they just stared at me like I was some weirdo not very attentive

RACHEL S 
Rating:
5.0

Customer did not leave a comment.

Elise L 
Rating:
1.0

Petty bullshit had to pay for an extra 16 miles. roughly another 6 dollars not that big of a deal just the principal. BULLSHIT

DEBBIE G 
Rating:
2.0

I had problems from day1. Scheduled for a Saturday pick up but the dealer wasn’t open on Saturdays. Check engine light came on which delayed us 2 days & had to take it somewhere to have it diagnosed. Had to have it towed when I arrived at destination. I actually think I should get money back for the inconvenience

Linda H 
Rating:
3.0

Customer did not leave a comment.

Steven P 
Rating:
4.0

Customer did not leave a comment.

Merrilee G 
Rating:
5.0

Help us with the inadequacies of the pickup location. Fuel was improperly marked at pickup location. Thanks to the picture by me when picking up, he called customer service to fix.

Carl G 
Rating:
5.0

Very helpful, they asked me to back into a spot and guided me back in , yes I would recommend friends and family to rent and return here.

richard h 
Rating:
5.0

Customer did not leave a comment.

donald t 
Rating:
2.0

Broken mirror,smoker oil on all windows- front end feels like it may need an alignment I rented a 26’ er and on the road it did ok , other than the shakes til 70mph . I reserved a truck in Silver Springs , Nv but was told the day before that one was not available- I had to pick it up in Yerington’- 25 miles away- - they gave me extra miles and an extra day for my trouble ( didn’t need either) People were very busy at rental and business like- will rent from uhaul in future as in the past has been great - just not from this location

PEGGY T 
Rating:
5.0

Dropped off after hours, problem with U-Haul App=not this locations problem.

Daniel C 
Rating:
3.0

Customer did not leave a comment.

Joshua L 
Rating:
5.0

I reserved the truck to be picked up in Reno, not 90 miles away in Yerington. That was a major problem.

Mark F 
Rating:
3.0

Customer did not leave a comment.

DARREL D 
Rating:
3.0

I reserved the truck for pick-up in Spanish Springs, less than 1,000 feet from my office. Imagine my surprise when my equipment was 75 miles away (150 miles total). For the next customer, have the equipment at the location for which it was reserved.

JOHN S 
Rating:
3.0

Location pick up for equipment was over 70 miles from my residents. Too far and time consuming.

LEROY H 
Rating:
4.0

Thank you!

Lara S 
Rating:
5.0

Customer did not leave a comment.

GEORGE T 
Rating:
5.0

Customer did not leave a comment.

GRANT W 
Rating:
3.0

Customer did not leave a comment.

Jim S 
Rating:
3.0

Customer did not leave a comment.

JAYNE G 
Rating:
5.0

Customer did not leave a comment.

DANITA R 
Rating:
4.0

More of a lead time for the notification that i wasn't getting a truck close by. 24 hours is not enough. I was packing our house by myself. I had to arrange transportation and take an extra 3 hours to retrieve the 26ft truck that I needed.

Mark Y 
Rating:
5.0

Customer did not leave a comment.

ROBY S 
Rating:
2.0

Owner’s temperament was not very friendly.

JERRY L 
Rating:
5.0

Customer did not leave a comment.

George D 
Rating:
3.0

Customer did not leave a comment.

Steve K 
Rating:
5.0

Customer did not leave a comment.

CESAR V 
Rating:
2.0

I was charged an additional day, even though I dropped the trailer off prior to 10:00 a.m, which was the scheduled drop-off time. The requested drop-off location in Silver Springs was 30 miles away, even though I requested to drop the trailer off in Yerington. The owner was supposed to meet me at 10:00 a.m., but he did not show up. It is too bad that Ace Hardware stopped renting trailers. The owner of Ace Hardware was extremely fair. Double A is closed on week-ends & they do not provide the level of service that Ace Hardware did. Double A will nickel & dime you. They seem to not care. I will not be using U-Haul again. There were no trailers other than the one in Fernley to rent. What happened to all of the U-Haul trailers, especially the 5' x 8' trailers? They are no where to be found. The only trailer we could find was the 6' x 12' trailer in Fernley. There were 0 trailers available in Yerington, Fallon, Carson City & Reno.

James W 
Rating:
5.0

The gentleman put the wrong time that I picked up the U-Haul on the paperwork therefore it is yet costing me $57 more because I couldn’t get it there in time and by the time I was able to do that there was no one at the location to take it.

ELLA L 
Rating:
5.0

Customer did not leave a comment.

MARRIA R 
Rating:
5.0

Customer did not leave a comment.

CRISTOFORO A 
Rating:
5.0

Customer did not leave a comment.

WILLIAM P 
Rating:
2.0

Customer did not leave a comment.

BRADLY B 
Rating:
5.0

Customer did not leave a comment.

LORRAINE L 
Rating:
4.0

Customer did not leave a comment.

COLLEENE B 
Rating:
4.0

Customer did not leave a comment.

DEBRA C 
Rating:
3.0

Customer did not leave a comment.

Jose G 
Rating:
5.0

Customer did not leave a comment.

KERRY A 
Rating:
5.0

Great

LARRY O 
Rating:
5.0

Customer did not leave a comment.

Alan R 
Rating:
5.0

Customer did not leave a comment.

VIRGINIA J 
Rating:
5.0

Drop off was super easy, great folks!!

Michael O 
Rating:
2.0

Advise the retailer how to charge customer correctly Over charged on in town uhaul truck rental. Now I have to wait 3 to 5 days for refund back on my card.

JILL F 
Rating:
1.0

Customer did not leave a comment.

DANIEL V 
No reviews have been submitted for this location.

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