I was not told exactly what time the truck was supposed to be back. I ended up dropping it off a couple hours late and got charged another day. I would've taken it back a day early but the crew we hired through uhaul didn't show up here in San Antonio so our plans got messed up. Luckily the 2nd crew we hired through uhaul showed up and completed the job flawlessly even though I hired them less than 12 hours prior.
Michael F
Customer Reviews for Battles Towing And Recovery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Most definitely the easiest pick up and drop of interaction I’ve ever experienced with U-Haul extremely friendly and easy to communicate with I will definitely be back when needing a rental! Thank you!
Cameron GExcellent customer service !! Thank you again!
DEKARR HThere's only 1 personel at the office and he does everything. Hoping if he gets another person or assistant to help him.
josh sAbove and beyond
Larry HNothing everything was great I’ll definitely be renting again and I’ll definitely be sending my friends there
ALICIA MThe whole process fr beginning to end was easy. The gentleman I spoke to was very courteous and polite.
Kristie GMr is awesome! Very knowledgeable
Ricky PCourtney Was great Ty!!!
Cristian FGreat experience
Courtney BCourtney was very helpful.
ANSLEY WMr. C is the best! Super nice and helped me get the rental quickly with no issues after the mobile app was giving me problems. Anyone needing a Uhaul will definitely get my referral to this location.
Diamond AThe pickup location was closed and had to wait for 1.75 hours for the owner to come to the pickup location.
Michael BThanks Courtney
Brandon YCourtney was great. Will definitely recommend and use anytime you need a truck.
BRANDON BThe location I went to to order the truck on airport road in Kinston was clean and inviting also the vehicle shown to me was clean and taken care of but unfortunately I didn’t rent from there I was switched to deep run which made my experience aweful.
Stephanie PNext! How about repeated customers?
LINWOOD HGreat service
Ronnie WContactable and returns messages promptly. Good to work with.
james mGreat customer service.
DAVID SCourtney was awesome
PAUL BMy car broke down in MT Olive NC, Heading home to PA. I called U-Haul in Goldsboro because they are open 24hrs and the gentleman was able to bring the truck and trailer to me so that I could continue my journey home. Everything was great and I would highly recommend Uhaul in Goldsboro NC
Jackson SGreat place
Isaiah MSmooth transaction
GEDEON BCourtney made us feel very comfortable
Nicole GCourtney was the best! Definitely well recommended. 10 out of 10 service and knowledge.
Renada MIt was fine - people were friendly - inside was messy and looked like someone was living there
Kenneth CGreat representative, great customer service
Milton CGreat place to rent from
Kerry CI was completely satisfied with the service and the equipment rental.the staff was friendly and very helpful.
Jada PGreat!
Cesar DGreat customer service
Todd CThe location was convenient to my house. The equipment was ready to go when I got there. The process was the easiest experience I have ever had renting with U-Haul.
Russell JInside of cab had coffee stains on the center console when I pulled it down.
Jeffrey AOutstanding service, appreciate everything that was done to accommodate me.
James MGreat place to get a trailer or truck rental! Super helpful on the process, as this was my first time using U-Haul. Very friendly staff. I will use them any time I need a rental. Highly recommend!
Timothy WSo very grateful that I got a truck from somewhere that was so friendly and helpful! Coming to this same location for my next move!
Jasmyne HGreat service
KRYSTAL CCourtney went above and beyond. Definitely 10 out of 10
Joshua BNo comments, quality service was provided and equipment clean and staff personnel very helpful and courteous and efficient in advise.
Barrie WThey were very helpful and a pleasure to deal with. Would definitely rent from this location again.
James EGreat guy
Milton CCourtney was fantastic. He kept in communication before during and around drop off time. Super nice and courteous. 10/10 would recommend using them amd we will definitely be back for any of our needs.
REBECCA CNice experience
STEWARD D