The people were SO nice and SO accommodating. We didn't see that the rain was gonna be so heavy in the weather report initially, but by pickup time we had a downpour and they still did an excellent job helping me while we both got completely soaked. Can't find people like that anymore. Thank you!ERICA W.
Customer Reviews for Baumans Carpet And Furniture
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.ROD W.
Annie took the keys and smiled gently as she said she would verify that everything was in good order quickly. I later received an email with an adjusted amount as we went over on the allotted mileage. The store looked great and we're considering buying furniture from them. Garnett seems to be a lovely town and we're glad to have moved here.Brandy G.
Customer did not leave a comment.JAMES H.
We dropped of the truck 2 1/2 hours before due and just filled with gas. The gentleman who was called to ask help a customer check in a customer for Uhaul was asked if he could help a Uhaul customer and I geared him sigh and said he guessed he could. He was ok enough just not truly enthused about having to deal with the Uhaul. Then after we left I get a $13.13 charge for gasoline when we left the gas station 5 minutes before dropping off and put $60 in to get it back to 1/2 a tank. So I'm not sure if truck was looked at if it was on incline but we know when we dropped it off itv as a 1/2 a tank.Melaine S.
Customer did not leave a comment.Mark W.
Didn't really appreciate being charged an extra $30 For being a few minutes late Plus I had to wait for them to get on the computer And log on to return it So I was charged for late chargesGEORGE M.
Lights not working, wires broken on tail lights and markers lightsdonald M.
The local Uhaul is great but the attitude we get from Uhaul is less than stellar.merle D.
Your trucks need cruise control. They also claim to have 4 ports to charge devices but only had one place.Jeffrey R.
Had problems with computer system!terry H.
Customer did not leave a comment.STEVE Z.
Everyone was super helpful, kind and eager to help. Great experience.Alex M.
Very kind and helpful with my last minute reservation. I was there full focus during the whole rental process.Audra P.
Customer did not leave a comment.Angela O.
Worked out perfectly! Price was right!!GREG G.
Customer did not leave a comment.baumans F.
Customer did not leave a comment.Alberta B.
Customer did not leave a comment.DOROTHY W.
Customer did not leave a comment.MARK T.
Customer did not leave a comment.Curtis O.
Customer did not leave a comment.AARON R.
I ordered 12 moving blankets, 1 appliance dolly and a box dolly. They had none of the above. The gentleman did not know how to remove them from the total amount Charged. Very upsetting.Deborah M.
Customer did not leave a comment.Barbara A.
First of all some of your people are crooks they tell u One thing and then they break it of in your ass. When you go to pay. Then your company try s to make the people that helps rents your stuf look bad. Wow you need to hire good cordenators. SHAME on YOU.RICKY LEE F.
Customer did not leave a comment.Stephen H.
Customer did not leave a comment.bill P.
Customer did not leave a comment.Christine M.
Customer did not leave a comment.John F.
drop off location was not as I had requested online, but was not a big deal. not sure how it got changed.Tammy S.
This was not the location I wanted to use . I had to go 40 miles out of my way to get the truck. Plus we were late to other places we were to be.kenneth A.
Customer did not leave a comment.Thomas H.
Customer did not leave a comment.Tammy S.
Customer did not leave a comment.bob joann P.
Customer did not leave a comment.sharon H.
Customer did not leave a comment.Teresa H.
I only used the truck for one day not the two as reserved but still charged for two days. Not happy. I want a refund for a day...REGAN S.
Customer did not leave a comment.JOSHUA R.
Customer did not leave a comment.cheryl D.
The trailer was clean but had broken seals which was not visible from the outside. The trailer leaked water in a small spell of rain and damaged about $3000 of wood products.Noreen D.