This U-Haul truck was located at a landscape business where lots of workers were getting supplies for their workday. It was so crowded you could barely get into the parking lot to search for the office. Then after getting to the 26’ U-Haul truck, it was parked in a very tight spot and I couldn’t back up very far because of a dump truck getting a load of gravel or something right at the gate. After several small back and forth turns, I was off without any further issues. I will say the staff inside the office were very friendly and professional. Just the location or the 8am pick up were an issue.
Travis W
Customer Reviews for Bay Area Landscape LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Perhaps some signage indicating where the office is located.
Ronald WQR code for vehicle drop off after hours
JUSTEN MThis location did not have good signage and the office was difficult to locate. This location is located in a pot hole filled muddy parking lot inside of a contractors area. It's nowhere that a customer would ever think to look. Also my biggest complaint is that I made the reservation For in advance to pick up at a more convenient location near our house. And the day before I was contacted that they did not have our rental.
Tasha SJust a strange setup.
CARLOS TWe were greeted with a smile and everyone was very helpful
MICHAEL HAlways friendly and helpful. You can drop off equipment on your own, but they are more than willing to assist you!
James BThe woman who helped me with the pickup was very friendly and thorough. The yard man was also very helpful and quick to hook up the trailer
Gregory DPATRICK IS ALWAYS FRIENDLY & HELPFUL!
Jana AGreat experience, fast and easy. I will return.
John WGreat location and service!!!
TONY AThe trailer was clean, however the tires were worn and should be replaced.
Wesley AGreat experience, fast and easy. I will return.
John WVery helpful and accommodating! Thank you
San J