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Brianna G
Customer Reviews for Beamers Floors N More
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
One particular staff was very unorganized and unprofessional. The staff had shortcomings with knowledge of the computer system. Not a big deal or the issue. There was a young employee at the front desk who was very disrespectful to her co-worker/associate actively trying to help with technical issues with registration. Ugly to watch. Vehicle itself was fine and served its purpose, but I would not recommend local business due to the complete ignorance, unprofessionalism, and immaturity by the front desk associate at East Gate Auto Solutions. Cringeworthy watching the interaction and disrespect of the staff particularly the young woman at front desk.
Spencer MNothing. People were really nice. Easy to get it set up and go. I'll use them again🙂
John BLocation was great, employee was extraordinarily helpful. The system was extremely slow and she really struggled to get it working. In fact, she had to call and have someone at a different location compete the rental contract. This made the process very stressful and difficult for her. Nonetheless she was great and very helpful.
David BThank you to Robin at Greenville tn no problem no worries and help was there if I needed it on a scale of 1 to 10 I give her an 11 great people thank you again
Ernest GI can say that I can't think of anything that would need to be anything different. Because, they have been outstanding to me. I appreciate and am very satisfied with the service I got. Thank you very much! You have been awesome to me.
Mary MRobin Beamer has been very helpful each time I rent from her and John. They have arranged to rent to me after hours that saved me time. I give 5 stars for their service!
Duane GVery nice personnel to work with. Compared to my last rental from a UHaul just up the road, this was heaven.
michael kNothing, great job.
WAYNE RJohn and Robin are the most amazing people taking care of my moving needs! Working after hours to fulfill my commitments to get stuff moved!
Duane GNone
Donald DAwesome experience
Steven TI have too many comments to type. Bad experience
Jodi WBusiness very friendly The truck needs work Had issues with the starter Not the Business fault They told me they have been trying to get it fixed
RONDA PEasy access.
Fred FWas very helpful
Jonathan KHave more trucks available.
Ronald HIn my experience there can be no improvement. Beamers is the best.
RICHARD BI can see no room for improvement. The folks here are knowlegeable and helpful.
RICHARD BNothing to improve. The man was extremely helpful and informative. I'd give him six stars if I could.
DICK BI didn't return my daughter Tracie used .
Debra FVery kind and helpful as well. My brother in law passed the day before and they were very helpful! Thanks so much
Scott GGreat Service and great people
Allan GGreat place.
mark tgreat service and great people
Allan GTruck was easy and comfortable to drive. All went well. A CD player would be nice!👍🤣👍
Byron Rit made my move so much easier ......
Myrna KGreat job, no recommendations.
WAYNE RNOT MUCH,ALL WENT WELL.
Dennis MBeamers Home Improvement was excellent to do business with. They got me the truck I needed even though they didn't have one in stock. And they got it to me on time. In have nothing but good things to say about this company for u-haul rental. I am a repeat customer with Beamers for this reason.
Mark LRobin was wonderful. I was able to pick up the u-haul early. It didn't take anytime at all to fill out paperwork.
melody vRobin Beamer was delightful and an excellent manager. Clean truck perfect size.
DOUG BI think the service is great very nice people to deal with I think it is great the way it is
Jeffery HGreat customer service. Exceeded my expectations.
Robert FWas quite appalled by the lack of cleanliness in the truck’s cabin. Odometer had 10 miles more than in the system. There were new scratches which the agent had to “X” out for me before I would take that truck out. The agent sneaked in insurance despite my declining it both online and in person! I will not rent from this location in the future!
John ISupply a jack with the trailers to remove trailer from vehicle, and to attach trailer to vehicle.
Mark LRobin did a great job meeting our needs for our in town truck rental for the day.
Melissa MGreat customer service
Tracy SPassenger side mirror moved due to being very loose. This made for terrifying and dangerous lane changes. Also, driver side door problems. It doesn't shut well. Poorly maintained and not recommended.
christina BI thought everything was great !!
JEFF Sall good
mary iThe tire pressure were at 70 and 72, spent 3 hours to find a place to air up the tire since the value steam was too short to air up at gas station. Sure would have been a lot easier if the dealer would have checked the tires and answered the phone. Small town every thing closed on Saturday, glad to be back in Florida were business are open and ready to help,
Donald MShe was very kind and enthusiastic.
Teresa CWonderful and first rate staff and personnel!
Rocky BStaff is friendly and knowledgeable. My overall experience, for a first time renter, was excellent!
Angelia RVery professional and helpful. Would definitely recommend.
Stephen DExcellent follow-up customer service
Jennifer RVery nice, knowledgeable and fast.
Lorrie MThe lady, I believe to be the owner of the store, was extremely kind, very helpful, & totally understanding. I would recommend anyone in that area to use that location to rent a u-haul!
Taylor JGood all the way around
Edward OThe Beamer's were great and I want to thank them for going the extra mile for helping me get squared away. Without them I am have face a nightmare.
Aloys CGreat customer service.
john B