Customer Reviews for Beamers Home Improvement
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Beamers Home Improvement
Robert L. on
The entire process was horrible. The computer system would not register that we were at their location. I had to call customer service for them to fix it. Then there was issues with getting ahold of my “other contact”. The entire process took over 30 minutes for us to rent the truck. Horrible experience.
Steven S. on
We had a great experience. Robin was extremely helpful and friendly.
Rebecca G. on
Robin was awesome, fast and friendly service!
Steven F. on
Took 45 minutes to pick up a trailer that had been reserved. Seemed disorganized and confused.
Joe C. on
I have been several times always been good to with with
joy H. on
Very friendly and helpful
Chuck H. on
The process to reserve and return the vehicle was effortless and quick.
Frederick M. on
Great experience in every way.
Harold W. on
Everything about the business I rented from and the awesome lady I delt with was fantastic. But your prices per mile are ridiculous. I rented the truck for our Volunteer Fire Department Non profit mind you and got NO discount. Also I rented it for just a few hours and it cost me for 1 day rental which I dont agree with either. .69 cents a mile on week days and .89 cents on the weekend this is just crazy. Your price for the size of truck on the rental $39.95 per day is priced right .
erick H. on
U-Haul in general was disappointing this move. No 15 foot truck available in rogersville, so I was offered a 20 foot for same price and then I got call that 20 foot not available and was offered 26 foot. I had rural route roads which are too curvy for that big truck. Then they offered a 15 ‘ truck in Greeneville (35) miles away. That’s a 70 mile round trip i was not planning on Then I got a call from the Greeneville location and the lady said she didn’t like doing the 24/7 rental on mobile phone for Sunday because she would not be able to rent it on Saturday. I rented the truck for Saturday and Sunday. So it cost an extra day and 70 miles extra in mileage.
John B. on
Only thing I would suggest is that they need to explain the turn in policy to a closed location. I was told to just drop the key in the box and wasn't really aware of having to take pictures and what all was involved.
Jeannie M. on
Lower the price per mile on weekends especially when u can't move during the week
JEFF S. on
None to comment about great service, friendly faces
constance M. on
Given the issue with the dolly it would have been helpful to have someone on site to help me pull out the right ramp to offload my car.
Dean S. on
Robin is always super super nice and helpful
David G. on
????