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CAROLE R.
Customer Reviews for Beamers Home Improvement
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Service was great. Equipment was great,
STEPHANIE C.na
Kara B.Make sure to top off the windshield wiper fluid. Also better headlights would be a plus. When the speed limit in most cases on the interstate is 75 miles per hour and your truck won't give no more than 74 I think that makes for a dangerous situation especially when the governor takes away the power and it falls on it's face. Just a little more power would be great in those situations. Thanks. Charles Barnett
Charles B.I see no need for any improvements! Everything was excellent!
BRADLEY J.The owners are wonderful and always very helpful
rebecca M.This location doesn't need to be improved. The service was excellent, the people were friendly. We will recommend this location to our friends and neighbors.
DAVID B.Dropped off two trucks here over a 6 week period that they are very good.
ronald R.Excellent service and help!
ROBIN Y.Very friendly! Would recommend.
Kristyn L.Thanks for a great experience. This was my first u haul rental. I will definitely recommend this location to others and will use them for my future needs.
Shawn H.Everything was perfect.
GARY A.every thing was great love these people
DANNY R.Was great,could not ask for more thanks
JAMES L.Robin was great! She worked with me on a day rental and was very helpful.
MICHAEL S.Super folks to work with!! Thanks so very much!
DAVID A.Robin was very pleasant and helpful. Will rent from and refer others to her.
CHRISTOPHER T.Keep up the good work
DOUGLAS B.They called and text me let me know where I can leave it and they had plenty of space to park equipment
JAMES G.Robin was so helpful helping me to get the right size and the wight equipment for my move l would definitely do business with her again. Was nice than where l dropped it off.
RHONDA P.Lower prices but was great service
LARRY M.Stay the same.
WILLIAM H.I had an excellent experience!
JOHNATHON C.Helpful and friendly.
Dennis B.Very friendly and helpful with our needs. Super folks!!
David A.No complaints.
Arthur M.Got a phone call from a employee telling me someone reported that I was sick while driving the uhaul. Then asked me if I was running a fever and had any symptoms which I did not. Only person that I was around out of the normal was the person I picked up the uhaul from which I was wearing gloves because I didn't know who was the last person in it or where the truck had been.
woodrow S.The entire process was horrible. The computer system would not register that we were at their location. I had to call customer service for them to fix it. Then there was issues with getting ahold of my “other contactâ€. The entire process took over 30 minutes for us to rent the truck. Horrible experience.
Robert L.We had a great experience. Robin was extremely helpful and friendly.
Steven S.Robin was awesome, fast and friendly service!
Rebecca G.Took 45 minutes to pick up a trailer that had been reserved. Seemed disorganized and confused.
Steven F.I have been several times always been good to with with
Joe C.Very friendly and helpful
joy H.The process to reserve and return the vehicle was effortless and quick.
Chuck H.Great experience in every way.
Frederick M.Everything about the business I rented from and the awesome lady I delt with was fantastic. But your prices per mile are ridiculous. I rented the truck for our Volunteer Fire Department Non profit mind you and got NO discount. Also I rented it for just a few hours and it cost me for 1 day rental which I dont agree with either. .69 cents a mile on week days and .89 cents on the weekend this is just crazy. Your price for the size of truck on the rental $39.95 per day is priced right .
Harold W.U-Haul in general was disappointing this move. No 15 foot truck available in rogersville, so I was offered a 20 foot for same price and then I got call that 20 foot not available and was offered 26 foot. I had rural route roads which are too curvy for that big truck. Then they offered a 15 ‘ truck in Greeneville (35) miles away. That's a 70 mile round trip i was not planning on Then I got a call from the Greeneville location and the lady said she didn't like doing the 24/7 rental on mobile phone for Sunday because she would not be able to rent it on Saturday. I rented the truck for Saturday and Sunday. So it cost an extra day and 70 miles extra in mileage.
erick H.Only thing I would suggest is that they need to explain the turn in policy to a closed location. I was told to just drop the key in the box and wasn't really aware of having to take pictures and what all was involved.
John B.Lower the price per mile on weekends especially when u can't move during the week
Jeannie M.None to comment about great service, friendly faces
JEFF S.Given the issue with the dolly it would have been helpful to have someone on site to help me pull out the right ramp to offload my car.
constance M.Robin is always super super nice and helpful
Dean S.????
David G.it was a very easy procedure and would recommend them to others
April S.It was fine.
James C.Great folks at this location. Very helpful. Thanks..
Darrell O.Update your entire computer system. Every Uhaul place I go to takes a while to complete the transaction due to your poor computer program.
STEVEN G.Lady in Bullgap Tennessee was outstanding. She was so nice. I felt like I've known her forever. I wish everyone would treat me like she did. That would make for a perfect world
Richard W.Everything went as planned.
Richard M.