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Sergio G
Customer Reviews for Bear Wheels LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Needed new windshield wipers
Duane FVery courteous and professional employe
RAMON DThe man who rented me the truck was very attentive, kind, and took his time with me while I checked the equipment. He also has a tire shop and mechanics area. The place is easy to find.
angel jNot too bad an experience overall. Uploading license and pictures of the equipment is a bit cumbersome/tedious. Location/GPS services were not working at the time of return, so there was still some uncertainty on my part when I left the equipment at the drop off location.
Steven FWas charged 50 sum prior to renting for a day and then charged additional 30 sum when returning vehicle. Texas is huge so of course Mileage will be a bit far. It's no wonder that people rent with Home Depot because there's no additional charges. Do better.
MANNY JOnly complaint is that my pick up location was changed without telling me. Luckily it was close by and we were able to get it the new location in time. Person at the location was very friendly and got us in and out without any problems.
John H