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maria s
Customer Reviews for Beckers Convenience Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The staff working there was very efficient and nice. The process was very easy from renting to returning. Would recommend and come back next time if needed.
XIA YVery nice nature and all pick up is good
NEERAJ NThe sales person was rude, the van diver’s side mirror was broken, The van had load inside meaning it was not cleaned. Get a good sales representative and fix your van and clean it.
RHODA EI rent the vehicle on April 10 6:30pm for <= 3 hours and the store owner charged me out hour service fee, and he never said anything about it before. He told me just to drop the keys in the box. Please contact me or explain.
WENBO TFriendlier service Rental process was not good. The staff didn’t explain anything Truck was bad, brakes were loud, transmission was bad , truck was gearing up when you try to stop and brake Bouncing on the road Loud sound when you reversing Truck needs maintenance and repair
MARCIA HLocation owner was in hurry and was behaving as If he is giving me U haul for free and didn't explain certain things
BALPREET GI had to spend 30 minutes cleaning the snow from the truck, the wiper blades were trash. Don’t even work. The tire pressure were all low and the dash light was on constantly. The parking lot wasn’t ploughed so the truck got stuck going in and out and while trying to park. Poorly maintained property and equipment.
MD AYou charge me 29dollers for maybe 2 to 3 l gas.This is rediculus.
Dayasthasan SWindshield washer spray not working
PURAN Dan initial inspection picture can be upload once a minor damage seen of the given vehicle. Renter has peace of mind once return.
CIRILO Ri over put gas when returning the u haul truck and i don’t understand the bill
AGHOGHO EToo far from my place. But close to the storage. No washroom facilities.
DAWNA RI got billing for 75.37 but deducted 239.50
SHIVAM LNotting I enjoy service
MELTON TClean your Van. It was dirty. Please remember it's a rental and we are paying for it. We need to be in something clean.
CLAUDETTE FI do never go to U haul ! So unexpected charges !! I was not happy at all
MINA SFuel leval u r given 1/4 I fill more then that how you return that amount Before I pick the vechile I ask what mileage per litter that not clear how can I fill exact fuel I fill 50 litter 75 $ but I am not use that much milage
SUBHAS KWould like the option of paying via debit cards or cash instead of keep the charge on credit.
MARC WNice rental.
NAVINDA PBusy location when being served clerk cannot handle rental and store has to be better.
RAJENDRA KGood service
AURELIO ACustomer service very bad and not received final bill yet.
SUBTHASAKARAN GWe nead proper paper work and clean the cabbien
AZAAD MGreat prompt service!!!
DON HIve been charged for wrong truck
PRATYAKSH PThe location is very good
Bibek PWonderful service
patrick gI only drove 37km and pumped gas for $20 but they charge me $53 extra for fuel charge.
SUBANGAN CSome free kilometers
patrick gnice service
walid kI am appalled at the service I received at this location this past weekend. The cabin of the van was filthy, as well as the dashboard. I told the representatives about this, and they still had the nerve to charge me a cleaning fee, when it was filthy before I got it. Also, while I was waiting in their store for an Uber to pick me up, the cashier asked me why I was waiting in the store.
BERNADINE OWaiting time was one and half hour and then U-Haul charge me $171 just for 4 km (4hours). Worst experience
Saganpreet KMore friendly service will be better
Untung TIt's very convenient and easy to access affordable rates 👍
Sameer ACharged wrongly. Rented vehicle for 1 day but charged twice.
Jitin APlease try to clean the truck inside it was so dirty I had to keep car boards because it was so dirty totally in happy with the service am not satisfied letting you know this
GYAN Ethere is no designated staff for the reservation counter and the one store clerk has to attend customers and take your reservation, the system was also down which took about half an hour to confirm my reservation and record my information. all beyond the control of the busy clerk.
Vinod BMaintenance
KIRUSANTAN SVehicle was under power I’m a trucker myself is gas powered vehicle taking long time to shift the gear even it’s automatic
Yasinthan NDriver seat was extremely dirty. Cost per km is extremely high compared to your competitors. You should consider lowering the cost per km.
VERIANN CWhen I returned the truck,inside some trash and dust ,at the same time worker came out he told me you need clean this ,then I said ok ,after that I picked inside big trash after that some dust inside i said him I am going to clean the trash but he took the picture and right away he gave the truck to someone,then i received the invoice,I saw the receipt he changed $25 for cleaning charge
Elilventhan PI have rented a truck here twice and they always provide friendly, detailed explanations and put my mind at ease. Rina
eunsik yEverything was smooth, the shopkeepers were so helpful.
Indrajith RI would like a call regarding my experience
GLORIA V