Customer Reviews for Beehive Truck and Auto Repair
(U-Haul Neighborhood Dealer)

Rating:

5.0

Personal bilingüe

Rating:

5.0

Everything was good and went well

Rating:

5.0

The only issue Was I made reservation a week in advance for a 20' truck on the day of pickup no truck available. I had to rent a 10' truck and drive 70 miles away for the pickup.

Rating:

5.0

The owner was very helpful and went out of his way to make sure my transition went smoothly

Rating:

5.0

Excellent customer service

Rating:

5.0

Gas in tank and clean windshields. Very bad.

Rating:

5.0

We were greeted with a friendly smile and a hand shake. Very courteous gentleman. Had a large selection of different sizes of trucks. Clean and running. Really great service. We were in and out within 10 minutes. No waiting around. Very pleased. Thank you Bee Hive in Coalinga California

Rating:

4.0

I would simplify getting to you on line. I and many others are older and have a hard time navigating the web. Once i get as far as accessing you and ready to order, a patron should not have to go back out and go to his email to retrieve a code and try again to re-enter and your site doesn't accept the code your company had just sent to my email. this happened 3 times. Your regional representative who called me to confirm my order talked to me like I should know all the ins and outs of the Moving business. Maybe you can have your reps have a little empathy and assist the customer to make the right decisions to make their transition easier since moving for whatever reason is such a stressful time, not make the customer feel inadequate or stupid because they didn't think of everything. That was my experience with your company. However the local U-haul service was excellent and everything was there. I will use your service again, but will not tolerate a condescending attitude from a regional representative.

Rating:

2.0

The trailer that was rented was not of sufficient size to fit the vehicle we were towing. We returned the trailer and it took 2 hours to complete the paperwork so we could leave. During that time my credit card was charged 3 times. There was an issue because I prepaid for the trailer online and the person that helped me had a lot of computer issues.

Rating:

5.0

Amazingly awesome customer service! Above and beyond excellent. Thank you so much for solving our moving problems and meeting our needs!

Rating:

5.0

Fantastic Service

Rating:

5.0

Fantastic customer service!!!

Rating:

5.0

Tim is awesome!

Rating:

5.0

Great service!

Rating:

5.0

Good service

Rating:

5.0

Friendly people

Rating:

5.0

Thanks for helping me get the job done!

Rating:

5.0

nothing!

Rating:

5.0

Return experience excellent. Complete opposite of pickup location. You need to speak with Elk Grove location about his poor attitude.

Rating:

5.0

Service at this location was fine. the fact that i had to drive 90 miles, one way, to pick up this trailer was not. There are several outlets in Bakersfield, and one of them should have a 5x9 trailer.

Rating:

1.0

The representive Tim was very rude, he didn't explain any charges and just gave us an amount we owed, he exaggerated the state of the vehicle upon return so we were charged a cleaning fee, his location/ office was very disorganized and did not seem inviting or a trusting place to be at.

Rating:

5.0

Retailer was very kind and helpful in helping to choose the right equipment for our needs. Highly recommended!

Rating:

5.0

Thank you so much for making this move easier on us!

Rating:

1.0

Truck was on empty. You guys over charged me for 2 extra days. Horrible experience.

Rating:

5.0

Agent at Elm Street in Coalinga location very professional, efficient and helpful. He quickly helped me decide to rent a 26 foot truck for my moving needs, and the truck was adequate to transport all my personal belongings. Thank you very much!

Rating:

5.0

Stay the same !

Rating:

5.0

when booked they didn't have it but day of pick up they had it

Rating:

3.0

The gentleman at this location was very kind and professional in helping with my rental and taking care of getting the equipment ready and avail so I was on my way rather quickly. Very goid service

Rating:

5.0

Mr. Tim was really nice No problems all went smoothly

Rating:

5.0

Ended up taking to 410 w forest instead of 310. Gentleman VERY FRIENDLY!

Rating:

5.0

Friendly customer service and gave helpful information.

Rating:

2.0

There was no one there and everything seemed dirty - it was extremely difficult to do!

Rating:

5.0

All trucks should have easy load.

Rating:

5.0

trailer pulled really well no problems at all

Rating:

1.0

Needs clean up the place resurface the ground for there are many holes in the yard

Rating:

5.0

Always a pleasure to do business with Tim at Beehive.

Rating:

5.0

The owner is an outstanding gentleman and I will continue to be his customer when I need to rent a U-Haul.

Rating:

5.0

Best uhaul experience yet!

Rating:

5.0

Very knowledgeable and helpful. Makes everything seem so easy.

Rating:

5.0

trailer looked like brand new Dealer took care of rental very quickly for a holiday week end very xlnt service

Rating:

5.0

Friendly fast service.

Rating:

5.0

This gentleman was excellent. Very helpful and very efficient.

Rating:

2.0

Didn't have all blankets required!

Rating:

5.0

tim was completely awesome, he was helpful and caring and i would have to say one of the best attitudes of a person that i have dealt with in a long time

Rating:

5.0

Needed trailer right away for an emergency. Fast service and trailer worked perfect.

Rating:

5.0

rented this trailer before great for hauling trash big items and motorcycles.

Rating:

3.0

Staff were extremely helpful

Rating:

2.0

Better directions to drop off facility and facility be OPEN. Didn't feel comfortable just leaving the keys and paperwork when it was the middle of the day on a Saturday.

Rating:

5.0

Beehive is an excellent place with great service. The process was quick and painless. Would recommend to anyone who needs a haul

Rating:

5.0

trailer worked perfect.Tim hooked the trailer up and showed us the tie downs and how the tail gate worked THANKS AGAIN

Rating:

5.0

Rent trailers and trucks for my business and Tim always seem to know what works the best for what we are doing thanks again

Rating:

5.0

Very helpful. Unhitched my trailer. Very friendly. Great folks!