Customer Reviews for Being Healthy
(U-Haul Neighborhood Dealer)

727 reviews

12827 140 Ave   Edmonton, AB T6V1P1

(780) 456-4533

Hours

  • Mon–Fri
    10:30 am–8 pm
  • Saturday
    10:30 am–6 pm
  • Sunday
    11 am–5 pm

Services at this Location:

Contact Us

(780) 456-4533

12827 140 Ave
Edmonton, AB T6V1P1

Services at this Location:

Hours

  • Mon–Fri
    10:30 am–8 pm
  • Saturday
    10:30 am–6 pm
  • Sunday
    11 am–5 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Kuldeep S. 
Rating:
5.0

Customer did not leave a comment.

Amit B. 
Rating:
5.0

good service

Mark A. 
Rating:
5.0

Customer did not leave a comment.

LEVI M. 
Rating:
5.0

Customer did not leave a comment.

Nathaniel B. 
Rating:
5.0

Nice

Naja H. 
Rating:
4.0

Be on time for opening

Charles M. 
Rating:
5.0

Customer did not leave a comment.

Sheldon B. 
Rating:
5.0

Customer did not leave a comment.

Barbara K. 
Rating:
4.0

Customer did not leave a comment.

John G. 
Rating:
5.0

excellent service

Barbara K. 
Rating:
5.0

Great customer service

Kulwinder B. 
Rating:
5.0

Customer did not leave a comment.

Jasvinder B. 
Rating:
5.0

Nice

MOHAMMED H. 
Rating:
5.0

Staff were very pleasant and helpful took as much time as needed to explain things snd ensure I understood. Notified me when there was an issue with lock. Very pleased with service

Brian B. 
Rating:
5.0

Customer did not leave a comment.

NOOR A. 
Rating:
5.0

Customer did not leave a comment.

Kate H. 
Rating:
5.0

Sonny was great to work with. Very knowledgeable. Thank you Sonny.

Scott W. 
Rating:
1.0

The truck came with 3/4 of a tank of gas. I returned it with 3/4 tank of gas and the agent had the nerve to tell me that I didn't return it filled to the same level and said I owed another $27. When comparing the difference in the photos he said the tank was 7/8 full and not 3/4. There was maybe (and this is generous) half a fuel gauge needles width difference between them. I told him if I put another $30 in it would be full and he disputed that. I went and did so and sure enough it was full. He refunded me $20 but clearly he was just scamming me for more money. He made an extra $10 for himself. I put $40 worth of gas in for a 63 KM trip. That is just a rip off. I will not recommend uHaul as long as they continue to allow these crooked agents to continue this behaviour and I certainly won't be going back there again. Checking the reviews of his site online I now see that he overcharges for boxes as well. Seems like this is nothing but a money making scam for him. I've already left my google review about this incident for others as a warning.

William P. 
Rating:
5.0

Customer did not leave a comment.

Mohammed F. 
Rating:
5.0

Suni is great (the owner) he is very courteous, friendly, and accommodating when he's able to do so. This is our second time renting from him. We would definitely rent from him/his location again! Thanks again Suni!

Amanda M. 
Rating:
5.0

The store owner was the most friendliest person. I will continue to get stuff here.

Matt T. 
Rating:
5.0

The staff was genuinely friendly and made the experience easy and hassle-free!

Gloria F. 
Rating:
5.0

Customer did not leave a comment.

Caroline B. 
Rating:
5.0

Great experience. Easy to book. Friendly service. Would recommend to others for sure.

Sandra R. 
Rating:
5.0

I reserved by phone. Gentleman was very kind. Also, he helped me with taking picture of my drivers licence so I didn't have to upload it, etc. Helpful. Thanks!

Francesca L. 
Rating:
4.0

Customer did not leave a comment.

STEVEN H. 
Rating:
5.0

Very friendly , hassle free service

Selvathurai D. 
Rating:
5.0

Sonny was amazing, he went above and beyond to help us out. We tried using the mobile pickup at another location after hours and it would not work for us to checkout and get our truck. It did not work and we had no way of contacting our rental location. We drove to the being healthy location and Sonny ended up getting us a rental with no notice within 10 minutes of his store closing to save our move. We appreciate you so much! Thank you so much Sonny!!

kristen S. 
Rating:
2.0

Didn't do a walk through or walk around with the attendant. Affirmed that it was all good, even after my hesitation. He filled out the form incorrectly as I wasn't there for the inspection of the vehicle. Charged me at the counter 5% more, saying I didn't pay for GST. Why wasn't that included in the first credit card payment is beyond me. Mileage could have been increased as I moved to a small town outside of Lethbridge with no uhaul drop offs.

Peter D. 
Rating:
5.0

Customer did not leave a comment.

Ryan H. 
Rating:
3.0

I was happy to get the truck on short notice and the person at the front counter was pleasant and professional however, the inside of the cab was very dirty in the drink holder area. Also there was something small left behind that was probably from a previous renter. For the amount of money I spent, and for the short time I had the truck, I think it should have been clean inside. Also the truck had over 100k miles on it. Most of the vehicles I have rented in the past 10 years have had far less.

Wayne W. 
Rating:
2.0

Rented a truck from this location and used it to go a total of 7 miles. I put in $5 of gas before returning it and when I looked at my emailed receipt, I saw that they charged me $25 for gas and a $30 fuel fill up service fee. Be careful renting from these guys.

Michael S. 
Rating:
5.0

Sunny is always there for his clients. Excellent customer service!

NAIM S. 
Rating:
5.0

If you are planning on renting a Uhaul in the Edmonton area I strongly suggest renting from this location. They were fast in responding, friendly and great all around. I was very nervous about driving a 20ft truck and Sonny was really reassuring, told me I'd have no problem! I needed an extra few hours and they were able to accommodate this as well. Fantastic experience and great folks.

Jaime D. 
Rating:
5.0

When I ask for a 26ft truck, i don't want to be surprised with a 15ft truck, especially when I reserve it from a phone call, if it's not available then say it's not available don't reserve me something I'm not looking for.

Vaheed H. 
Rating:
5.0

Would always want to come back to pick up any U-Haul here!! Best experience you can get!

Tirso M. 
Rating:
5.0

Excellent and friendly customer service.

Wandana J. 
Rating:
5.0

Customer did not leave a comment.

Carl U. 
Rating:
5.0

I've rented from here twice this month and I have been treated so well and would definitely recommend to others.

Deanna S. 
Rating:
5.0

Fantastic service!

Mark S. 
Rating:
5.0

Highly recommend renting from this location! He is so friendly and helpful! And pretty funny too!

Jennifer C. 
Rating:
1.0

The tire needed air so I picked up the vehicle with Rear left tire low air alarm and He counted kilometers at the odometer as Miles the vehicle odometer shows Kilometers so I got charged way more than I should be paying, I called him to fix the problem and he asked me to call Uhaul customer service. Next time I will use Uhaul branch instead of partner shops.

Mohamed A. 
Rating:
1.0

charging costumer for not an appropriate charges.

Janette V. 
Rating:
5.0

Customer did not leave a comment.

andrew M. 
Rating:
5.0

Customer did not leave a comment.

Soner Y. 
Rating:
5.0

Wonderful service! Great experience

Deanna S. 
Rating:
1.0

Customer did not leave a comment.

amy H. 
Rating:
5.0

Customer did not leave a comment.

John P. 
Rating:
5.0

Customer did not leave a comment.

jericho M. 
Rating:
3.0

Check in took too long and was repetitive. Online was not available as vehicle had not been “assigned”. Vehicle leaked red fluid on our driveway

Craig W. 
Rating:
5.0

Customer did not leave a comment.

mohammed G. 
Rating:
5.0

Customer did not leave a comment.

mohammed G. 
Rating:
5.0

Customer did not leave a comment.

Mahmoud I. 
Rating:
5.0

This is the only location I ever use! Excellent service!

Jackie W. 
Rating:
5.0

The online process was enjoyable everything is done on your phone, the health supply shop that owns the trucks and has uhal within their business was awesome. Good people, great truck and the rates are very affordable.

Kyle W. 
Rating:
1.0

We ordered 2 packs of moving blankets and three different dollies and NONE of our equipment was in the trailer at the time of pickup. We did the self-service pickup on our phone because it was before they opened so we couldn't even go in and ask for the equipment. They also didn't tell us where the lock boxes were to pick up the key for the uhaul in any of the emails we received so we were wandering around the building looking for the lock boxes until we found them…at the back of the building beside a random back entry door. Definitely would NOT recommend this uhaul location.

Brad D. 
Rating:
5.0

Excellent service Nice dealing with sonny!

Abd A. 
Rating:
4.0

Identity verification for truck share is not straight forward. Once verified the first time, the subsequent times shouldnt be necessary.

Ferdinand G. 
Rating:
4.0

It was my first contactless pickup. The process was a bit of a gong show. Now I know how to do it it should be a lot faster than 45 minutes it took last time. There also should be a sign where the keys are. The truck was not numbered so I had to try the keys on each one. But the very positive thing was the customer service experience when I got through to them. They helped out a lot thank you

Gianluca D. 
Rating:
3.0

Lock box lock needs to be better. Hard to open.

Roger M. 
Rating:
5.0

Great

Nora B. 
Rating:
5.0

Nothing. Great experience start to finish.

Pam A. 
Rating:
5.0

Customer did not leave a comment.

Abrahim H. 
Rating:
4.0

Efficient service. Certainly saved us on our moving costs compared to having others do the moving.

Gwen J. 
Rating:
4.0

Customer did not leave a comment.

Nicole B. 
Rating:
5.0

Customer did not leave a comment.

Mohamed A. 
Rating:
1.0

Customer did not leave a comment.

John E. 
Rating:
5.0

Great

lamine K. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey B. 
Rating:
4.0

Customer did not leave a comment.

Michael D. 
Rating:
4.0

Customer did not leave a comment.

Scott P. 
Rating:
4.0

Just the cleaning. The gentleman at the shop was nice and professional. It's just the cleaning not done at all...

Jose M. 
Rating:
5.0

Sunny is second to none, very helpful!

NAIM S. 
Rating:
4.0

Customer did not leave a comment.

Jeffrey H. 
Rating:
5.0

Customer did not leave a comment.

Brad C. 
Rating:
4.0

Customer did not leave a comment.

Spencer F. 
Rating:
5.0

The guy that helped us is very kind and friendly! I definitely reccoment this location.

Jimmy B. 
Rating:
4.0

The hours of operation need to be extended

Alan A. 
Rating:
5.0

Customer did not leave a comment.

Peter A. 
Rating:
5.0

Customer did not leave a comment.

Karim N. 
Rating:
5.0

I dropped off my 26ft truck to this location, it was easy to find and there was a lot of room to park my truck. The gentleman there was very kind and helpful! After verifying my truck, he called me to inform me of no extra fees, and we parted ways. This location was by far the best I've experienced.

Sidney F. 
Rating:
5.0

Customer did not leave a comment.

Dan O. 
Rating:
5.0

The gentleman at Being Healthy was a huge help to me. Moving is stressful and I accidentally messed up the drop off procedure. I called the person at this location and they helped me out tremendously. I would highly recommend renting from here.

Laurence M. 
Rating:
5.0

I will rent our trucks from Sonnie moving forward. Excellent customer service!!

Heather C. 
Rating:
5.0

Perfect

Mahmoud M. 
Rating:
4.0

Customer did not leave a comment.

Jorge O. 
Rating:
5.0

Sunny is always there for help and great customer service

NAIM S. 
Rating:
1.0

I have my receipt in my pocket for the gas that I put in before I returned it was on full when I dropped it off and I will be in to talk to him tomorrow as I was charged for gas also the vehicle was filthy when I picked it up and I have pictures I told him when I returned it that it was filthy in the inside when I picked it up Someone had spit sunflower seeds and mud was all over in the cab . it was never cleaned before I got it and there was some type of stuff on the inside wall before I picked it up also he said he would clean it i've been a regular customer with U-Haul over the years this is the filthiest vehicle that I've ever seen Brian Carey

Brian C. 
Rating:
5.0

Customer did not leave a comment.

Derek B. 
Rating:
5.0

Didn't open till 10:30 am on weekday took me a bit to figure out how to use the app to return the trailer

Jesse W. 
Rating:
5.0

Customer did not leave a comment.

Blaine R. 
Rating:
1.0

my guy fuel up the truck by mistook to the full tank , it should be only quarterly . had called customer for a refund , please follow up on the case

earl T. 
Rating:
5.0

Sunny as usual is very professional

NAIM S. 
Rating:
5.0

Very helpful and friendly

Rdina D. 
Rating:
5.0

Customer did not leave a comment.

Alxerder C. 
Rating:
5.0

Good Job!

matt M. 
Rating:
5.0

I can't think of any way to improve this location.

derek B. 
Rating:
5.0

Customer did not leave a comment.

Bjorn C. 
Rating:
5.0

It was great to experience. Customer service is amazing. Thanks

RAMEZ H. 
No reviews have been submitted for this location.

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