Customer Reviews for Bellas Appliances
(U-Haul Neighborhood Dealer)

Rating:

3.0

truck was dirty , had trash in it when I rented it , spider webs on steering wheel

Rating:

1.0

When I picked up the truck, everything was fine and they were very friendly but then when I returned the truck, everything changed I was charged all these excess charges that I shouldn’t have been charged for and they would not discuss them with me then when I called the 800 number I was told something totally different than what I was told by the store. I will never deal with U-Haul again. This is the second time I have rented a truck from them.

Rating:

5.0

Bellas Appliances was very friendly and professional.

Rating:

2.0

Lack of communication. Did not know I had a one way mileage cap. Also driver side seat belt is broken.

Rating:

3.0

The U-haul was in bad condition. It leaked water and got my mattress’s and boxes wet. It drove horrible and was hard to keep on the road. According to the rental company it had previously been in an accident. It had big dents in the van and the inside of it had fiberglass showing which is where the water leaks were coming from. That truck should not have been rented back out till it had been fixed. I rented the truck so my stuff would stay dry and secure. But that wasn’t the case this time. Very disappointed in my rental.

Rating:

5.0

It was great!