II got a text the day before my scheduled move that my pick up location was changed. it was 30 minutes from my house. I had an appt time for 10:00am and no one was there when I arrived. I had to call. They said they didn't have my reservation. They were an hour late. I had to pay for movers for an hour when I did not have the truck.
Julie N
Customer Reviews for Bello Imports
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The rep. was very helpful and friendly. It wasn’t “nice”, but it was fine overall. I can’t help compare it to the drop off in Madison, WI which was amazing.
JULIE MUnder no circumstances was this a professional experience. The computers were down. I lost 1 day of rental. He shows up to open his business 40 min. late. Did not have the requested blankets. The only request for 2 days was to give me the truck with a full tank. He said no problem. I received it with half tank. What a joke this whole experience was to deal with uhaul. Absolute amateur hour.
John PClean out your trucks. This rents was full of balls of a long haired animal. When the passanger door was opened it blew all around the truck. I had to defend myself from animal hair all over me and blowing in my face. Plus the guy was confused about my rental
ANNETTE CEasy pick up, uhaul was frozen shut
ELEXIS GExcelente servicio. Gracias.
Oswaldo RStore hours state open at 10 am. Had a 10 am pickup had to wait until about 10:20 for them to get there to open up for business
Jimmy M