I’ve done business at this location before. We’re a small town and MANY people rely on them. I’m terribly disappointed in the condition of the truck. At first glance, it was clean and well-maintained, but right when I got in, I discovered a broken radio. I expected a full tank of gas, but they said that’s no longer the policy. When I stopped to get gas just a couple miles down the road, I discovered one of the back inside tires was blown, completely separated from the rim. This did not happen while I was driving it. I had to call the roadside assistance and was not able to leave the gas station for almost 4 hours. I feel like there should be a MUCH MORE thorough inspection of the vehicles before they rent them out. This would’ve been a nightmare if there would’ve been a problem during our nine hour trip part of which was across the long bridge in Louisiana. That is a horrible place to stop to change a tire.
VICTORIA S
Customer Reviews for Bellville Rent All LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Mas Atención en español todo excelente 👌 gracias
CARLOS PHave at least 1/2 tank of gas
HARRIS CI love going to the company in the town. I live in family owned and operated they make you feel like family.
MICHELLE TVery nice people made me have warm fuzzy feelings
WYATT WThis location was perfect. The man who greeted me was kind and helpful. He followed his check in procedures efficiently and printed my close out statement to assure me that I was leaving the truck as was expected of me. I would highly recommend this location.
CONNIE MUpdate the web
VERNON JEvery one I talked to was helpful and friendly
Christopher NGreat service. Just pulled up, they came out, unhitched me, and sent me on my way. Couldn't have been quicker or easier.
JARED HExcellent business. Employees are always friendly and helpful. I highly recommend this location.
JONATHAN CSo easy - no improvements necessary.
robyn sNo suggestions, pleasant experience
BRADY KGreat experience with this location.
Cheryl NGreat location, easy to work with
Keith KOur experience was wonderful. Continue the great customer service.
Patrick MDropped off after hour so didn’t go inside or meet anyone
Kathy PExcellent service. I was in and out in just a few minutes.
DOUGLAS BFriendly and fast service. In and out as quick as they can.
DOUGLAS BThe employees were great but U-Haul needs to work on how they run things like why make someone reserve a trailer at a location if someone else can come get it before you it was a huge inconvenience to have to drive 30 minutes the opposite direction to get a trailer that I had reserved 2 miles from my home and then U-Haul wouldn’t let me return the trailer to the site closer to me they made me drive 30 minutes back to the Bellville location so U-Haul gets a 1 star from me
Gregory GPrint a receipt
Sam MThe rental went as smoothly as expected. The folks at Bellville Rent-All are wonderful.
Patrick MDid not register reservation initially, but were very helpful after.
William AUnfortunately it was not very close to where I lived, but the man that helped me was very understanding and helped me with this issue. He was very nice and courteous. He also helped me find the place where I was to drop off the truck. I thank them very much.
Teresa CI was informed by a supervisor with UHaul to drop off my rental at this location even though they were closed. I did as instructed and placed key in lockbox only to get a charge Monday morning for an after-hours drop off fee. Stay open then if it such a hassle to drop off a vehicle after hours! Would not recommend either location and quite frankly UHaul at this moment. Just felt totally disrespected by the whole experience.
Jimmy GUnfortunately, I couldn't use the trailer. It was too short. I had to return it and call a tow truck. It wasn't their fault. I understand it is business ,but a partial refund sure would help. Money is tight.
MARK AImmaculate as always
Jolie FN/a
Harvey WGreat service! Great experience!
Henry SVery friendly and efficient!
ROBERT PBellville Rent-All is a too notch organization, glad we have them in Bellville.
JOE BI can’t think of anything
Frederick ROne rear light was inoperable, location checked, I didn’t, next time I will do it myself.
Dennis LThey lied about the mileage and gas and I wasn’t even able to submit it because the website wasn’t working. I was supposed to get everything at a discounted rate and have extra miles but still got charged the full amount.
Dylan VI would like to add that I moved to sealy. Attempted to drop off at the sealy location and was told they wouldn't accept the truck back. So I would have to take it to the bellville location which added mileage that I was charged for. I feel that yhe sealy location was unprofessional and rude. I personally would never use a uhaul through the sealy location ever.
joshua mGreat service. Thanks.
Jimmie GEverything was great! We even needed the truck longer than expected and there was no issue at all! I would definitely recommend this location! Ty
Gregory S