I always use this location even though there's a larger service center near by. The customer service is the best.
John L
Customer Reviews for Best Buy Tires
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The drop-off area was dark and the app failed to work, had to call a couple of phone numbers to get someone to instruct me on the required procedure for the drop-off.
GUY HGreat location, excellent service.
Fowler SConvenient location, best service. Highly recommended.
Fowler SGreat location, amazing service. Highly recommended
Fowler SThis location is so great! It was so easy to get and return the truck via the app. The only issue I ran into is that the app froze up at the very end when it was prompting me to upload photos, so I hope that is not an issue. It was a short trip with no damage incurred.
Carly PAllgood
Jeffrey SI had to switch locations to this one and unfortunately I had paid for an appliance dolly but there was none since the location was closed. I was not sure how to fix this in the app after I already checked in online and got the keys.
Catherine HGreat service Ali recommended
Kenny TGreat location, excellent service. Highly recommended.
Fowler SVery dependable outstanding services. Great location.
Kenny TGreat location. excellent customer service. Highly recommended.
Fowler SVery clean tire shop The guy was very knowledgeable
Marcus HGreat location, amazing service. Highly recommended.
Fowler SGreat location, amazing service. Highly recommended.
Fowler SThanks for the quick unhook and easy drop off. Also helped us take off our ball hitch and reinstall the cover on our vehicle.
Andrew BThe staff was very helpful
CAROL WTruck was fine, I didn’t receive the appliance dolly or packing blankets I paid for. Wouldn’t recommend this place to others.
Devin WGreat customer service, highly recommended
Fowler SWant to dispute my over charges at the warren Michigan location
Joy SGreat location, amazing service. Highly recommended
Fowler SConvenient location, great service
Fowler SAmazing customer service, clean truck and supplies! I definitely recommend this location 😊😊
Lasheone G👍 great
Corey BFast friendly service
STEVE BGreat customer service. Highly recommended
Fowler SEquipment was poorly maintained and unfit to be on the road
Brian TGreat location, amazing service 👍
Fowler SGreat place. Highly recommended
Fowler SGreat location, excellent service
Fowler SGreat location, excellent service
Fowler SBest service ever. Highly recommended.
Fowler SGrate place, amazing customer service. Highly recommended
Fowler SGreat service very professional
Terrence FGreat location , excellent service. Highly recommended.
Fowler SI have zero complaints, it was my 1st time doing this and it was a very good experience
Lori BI dropped after hours so I didn’t see anyone. Never got an email from uhaul to indicate return was complete.
Nicholas HThe Service was Great.
JOYCELYN GOutstanding customer service.
Fowler SGreat customer service.
Fowler SIt would not fit my 3 wheel bike ok to the loading ramp to small there the loading ramp not what I was told it was 4 inches to short
Matthewjoseph IGreat place, best service
Fowler Sgreat experience!
HOLLY GBest customer service. Highly recommend
Fowler SGreat service
Fowler SVery well managed here
AL-SALHIEM SThey have the best customers service and they are friendly
Bessam YExcellent service
Kenneth BAwesome people to deal with, a real pleasure!
Jim DGreat place, grate service
Fowler SThis place was super fast and easy. I’m a repeat customer and will keep it that way!
Todd CAmazing service, highly recommended
Fowler SGreat service
Fowler SGreat location, Excellent service
Fowler SVery quick ... in and out...
DAMON ENice clean organize satisfaction guaranteed
REUBEN hI am unlikely to use U-Haul again. I rented a truck online for an all day move on a Saturday, and the rental was confirmed by text message. Iwas subsequently contacted by the franchise owner and told that they wouldn't be open until 11:30 Saturday. I contacted U-Haul and they made another/different reservation. Saturday morning I drove to the U-Haul business, and was advised that the truck I had rented was not there - the previous customer had failed to return it. At the least, I would have expected a telephone call to save me a wasted trip. There are too many rental outfits out there, to put up with abysmal customer service.
John PNice and very friendly service.
PAMELA K