We only dropped off UHaul truck after hours. Hopefully we did everything right. Thanksluana M.
Customer Reviews for Best Deal Tire & Wheel
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Blake B.
Clean the running board driver side, and driver's floor board. The return location charged me a $25 cleaning charge which I think was ridiculous.Frances S.
Quick easy and to the point.Karie H.
Customer did not leave a comment.Sheila M.
Give a vehicle that is road worthy. The truck should have never been on the road.Vince H.
Nothing! Process was efficient, focused, and easy to accomplish.John J.
Customer did not leave a comment.Irvin K.
The price uhaul charges for gas is ridiculous and what is an environmental fee?!?Shawn W.
Nothing,everything was perfect.benjamin W.
They have a difficult place to drop off, but gladly parked the trailer for us.Robert G.
Customer did not leave a comment.Stephen M.
The young man who checked me in was outstanding. Personable, knowledgeable, and responsive.Gary M.
Customer did not leave a comment.Jody Q.
Customer did not leave a comment.Ena Z.
Staff was extremely friendly and helpful.Jay C.
Easy pickup & drop off. Pleasant people to deal with.Gary S.
Customer did not leave a comment.Kimberly G.
Aito return very convenient A bit complicated but I managed to figure it outCarolynne G.
Customer did not leave a comment.DOUGLAS D.
Make sure that the other item purchased are put into the back of the uhaul truck. I did not get my moving pads or dolly that I paid for.Lisa P.
Customer did not leave a comment.John B.
Customer did not leave a comment.SHEILA B.
Customer did not leave a comment.GREGORY V.
Customer did not leave a comment.Gary M.
Right rear back up light did not work.Joe S.
Staff wasnt friendly and actually rude at timesMaryann S.
Customer did not leave a comment.Carolyn Q.
Made the experience easy.tony H.
Truck floor was muddy as was trailer hitch like they backed up into a dirt hill. They were really nice though. The passenger door didn't shut tight so there was wind noise the whole 6 hour drive.Shelly R.
Nothing to improveCraig C.
They forgot my appliance dolly and then told me to "work it out" to come back for it when my personal vehicle was at the location and the truck was being loaded. No other help was offered to get the forgotten item. Otherwise, a good location, would rent from again. I'd just take care to make sure your stuff was there as they get busy and forget things.Amanda S.
Very hopeful and accomadatingANGEL A.
Customer did not leave a comment.MICHAEL T.
Customer did not leave a comment.Steven E.
The attendant did not review anything on the vehicle with me. They just handed me the keys. The two rear tires were 10 pounds low on air. This is a safety hazard.Robert B.
Although the location was not a problem, Uhaul did NOT have a truck available at the location where I reserved it, causing me to travel 50 miles to this mountain location to retrieve a truck. They did not give me advance notice of this & they did not give me any credit from the charges for the inconvenience or the extra gas I had to use.Howard G.
Clean the windshield!frank P.
Customer did not leave a comment.Linda W.
This is a 24 seven location and the staff is very friendly.KIMBERLEY D.
Customer did not leave a comment.HENRY C.
Customer did not leave a comment.BARRY G.
The place is pretty much unlit and difficult to find and doesn't show its uhaul. No lights at night.Richard G.
Trailer had a tire blow out and both I and my wife have been burnt by the tire that fell off the rim as we drove on the freeway. Terrified and frustrated that tires are obviously not changed or checked..Colin C.
Customer did not leave a comment.Harley G.
Do away with app check in! Have paper check in for those with out your stupid smart phone!Karen P.
Customer did not leave a comment.Nicholas V.
Customer did not leave a comment.Brandon V.
Place was clear see but we were able to drop.off the vehicle that same day. It was not due until the day later .Julieta G.
Customer did not leave a comment.Duane B.
Customer did not leave a comment.Michael F.
Customer did not leave a comment.NICHOL G.
Customer did not leave a comment.brian O.
Not a thing. Thank youJackie G.
Customer did not leave a comment.VAZGEN A.
I reserved a truck online for 3 days and when I went to pick it up I was told I could only keep it for one day even though I reserved it online someone else is picking it up the next morning.Britni B.
Customer did not leave a comment.Kristen M.
Customer did not leave a comment.MARION J.
The interior of the truck was dirty, dusty, and stained. I get it, U-Haul doesn't have to worry about the condition of the truck based on the current demand. The price was outrageous, $272 for 8 hours plus 200 miles, then I had fill up the tank for an extra $123. So $400 for an 8 hour rental is outrageous. Am I impressed with U-Haul? No, you can be sloppy and greedy based on the current demand. I would only contract with U-Haul In the future out of desperation. The business I dealt with was extremely professional and accommodating. I had a wonderful experience with the business you supply sloppy trucks to.Brian G.
Customer did not leave a comment.Denise B.
Customer did not leave a comment.ALAN B.
The U-Haul trailer we rented was unable to hook up to our Honda Ridgeline due to the poor chain connections. That particular U-Haul dealer was unable to remedy this problem at their shop. The next morning, we needed to go to an auto parts store to buy a few attachments so that the chain would work on our truck. This actually put our schedule back one day and we lost out on our storage unit and had to settle for a lesser quality unit. NOT HAPPY AT ALL WITH U-HAUL!Sandra L. H.
I had to drive 40 miles to pick up a truck that was guaranteed to be 1 mile from my house. The $50 discount is not sufficient when the truck is that far away. Round trip gas for our Tahoe was $25. Extra gas for UHaul truck was $20 (one way). That left $5 for the 4 man-hours wasted to pick it up. The unavailability of the truck where promised was very disappointing.William J.
Customer did not leave a comment.Jon P.
Customer did not leave a comment.MICHAEL G.
I haven't reviewed charges yet do bad time to reviewDiana H.
Customer did not leave a comment.Traci W.
None, it was greatElena C.
Customer did not leave a comment.malcolm G.
We rented a truck that was supposed to come with a dolly. We picked up the truck before the location was open and found no dolly in the truck. I would recommend this location but I would only recommend it if it was open so that you could make sure your order was complete. I would like to be reimbursed for the rental of the dolly.Mary N.
Customer did not leave a comment.JOHN K.
fast and friendly, helped me hook up the trailer, gave me a ride to my disabled vehicleRandall S.
Everything went very well.ANDREW R.
I first made a reservation and checked at the office of pickup and they couldn't find the reservation on their computer. I checked on my computer and it showed no match so I made an online reservation and picked a drop off office. On pickup day I received a call asking if we were going to pick up the truck and we already had it. It was the original reservation, I guess. When we went to the chosen drop off location we were told it was the wrong office and had to drive to another location. confusingEdward H.
Customer did not leave a comment.KATHY W.
EZ pickup and very help fullJohn D.
Customer did not leave a comment.TIMOTHY ARTHUR G.
I had reserved a utility dolly, but the U-Haul employee and I both forgot to put it in the trailer. I paid for it but did not get it refunded.William M.
Customer did not leave a comment.KATHLEEN S.
Customer did not leave a comment.John W.
Customer did not leave a comment.ROLFJOACHIM M.
Customer did not leave a comment.Ramiro C.
Customer did not leave a comment.Richard M.
Scary placeCHARLES M.
Customer did not leave a comment.Paul M.
The staff were very kind and professional, also quick. My son and I felt secure that our needs were met. Thank you.Lenora W.
Truck was on empty but this location was so on top of it that I even received a gas credit.Elaine R.
They are patient an work with u to accomidate all ur moving needs.WILLIAM H.
Customer did not leave a comment.Julie R.
We had to clean the inside and windows before we left. Then when I returned it and had hit the top on a parking structure, they said don't worry about it you bought the insurance. Now a week later they called and said the insurance didn't cover it. I paid $70 for 6 days of insurance that didn't cover the accident. Still waiting for them to say how much I owe.David V.
Clean out the trucks and actually remember to give people what they paid for. We found belongings of past people in the truck a long with drugs in the vehicle hidden after we had driven away. We also paid for a dolly that we never ended up getting.Kayla B.
Make sure you notify customer that this location is closed on the weekend and it's self check in only. Took an extra 30 minutes out of our day to get started.Laura B.
Customer did not leave a comment.Eric M.
I would never use U-hall or recommend to anyone I know. I'm a business owner and if I do what was done to me to any of my customers I would definitely never be able to work with them. Extremely disappointed the way things were done. I really don't know why I'm writing this, since I received such a bad service why do I expect anyone to read or do anything about it.OTAVIO B.
Customer did not leave a comment.KIM P.
Be closer to where I liveBill C.
Customer did not leave a comment.Mary F.
It was a great experience. Minus the truck being wrong size ordered.KLARA B.
Customer did not leave a comment.Alan H.