Customer Reviews for Critter Getter Gear
(U-Haul Neighborhood Dealer)

231 reviews

1009 Hwy 70 N   Kingston, OK 73439

(580) 565-3006

Hours

  • Monday
    Closed
  • Tue–Fri
    9 am–5:30 pm
  • Saturday
    9 am–4 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(580) 565-3006

1009 Hwy 70 N
Kingston, OK 73439

Services at this Location:

Hours

  • Monday
    Closed
  • Tue–Fri
    9 am–5:30 pm
  • Saturday
    9 am–4 pm
  • Sunday
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

I got there the truck was stuck in mud, had to have a wrecker pull it out which took 2 hrs I lost. I didn't get dolly I ordered, the entire thing sucked, and would definitely like so kind of rebate, but was told probably want going to happen, hopefully next time be better.

Dusty S. 
Rating:
5.0

Customer did not leave a comment.

Victoria M. 
Rating:
4.0

Customer did not leave a comment.

michael G. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM B. 
Rating:
4.0

When I dropped it off, they were closed but there was a place to drop the trailer so I did. I was planning on going back to ensure everything was ok but received an email with my receipt. Everything went smoothly. Thanks and I'll be a return customer

George S. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

Erin F. 
Rating:
3.0

Customer did not leave a comment.

Joe R. 
Rating:
5.0

Staff and needs very friendly and professional. And had everything I needed.

Stacie J. 
Rating:
5.0

Customer did not leave a comment.

BOB B. 
Rating:
1.0

Picking up from closed location no internet signal and you get there truck was dirty and had undisclosed damages . Uhaul does give you a place to show damages but limits to so many pictures. I had to email them all to Ethan at U-Haul.

Charles T. 
Rating:
5.0

Customer did not leave a comment.

Jennifer D. 
Rating:
5.0

Customer did not leave a comment.

Amy G. 
Rating:
5.0

Friendly service and accommodating hours!

Michael J. 
Rating:
4.0

Customer did not leave a comment.

Ronald R. 
Rating:
5.0

Customer did not leave a comment.

BARBARA B. 
Rating:
5.0

The guy was awesome and nice will go to him everytime I need a U-Haul

Ricky C. 
Rating:
5.0

Customer did not leave a comment.

Karen C. 
Rating:
5.0

As expected

Monte R. 
Rating:
3.0

Pickup was easy. Hours showed it was open on the following Saturday to then drop off (July 9), but it wasn't. Check out on phone was difficult because of spotty cell phone service, but was able to do it, luckily. Otherwise was a good experience.

Enok H. 
Rating:
5.0

Customer did not leave a comment.

Billy C. 
Rating:
5.0

The gentleman was very kind and helpful I will go back to him if I ever need another trailer thank you for him and such nice people working for you

Brenda V. 
Rating:
3.0

I had a few problems that I dealt with at this location. The man running the gun shop couldn't figure out the computer process for u haul and over charged me for my equipment that I didn't want and wanting a refund for the money I spent to get the uhaul. No I could have waited another hour for him to fix the mess up for the fourth time reentering the information on the computer. Needless to say he wasn't really computer savvy and messed up my equipment rental.

Ryan P. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

RICHARD C. 
Rating:
5.0

Online drop off was simple.

Jason T. 
Rating:
5.0

Staff were very accommodating and friendly. I was in and out in 10 mins. The return was just as easy.

Fred H. 
Rating:
5.0

Customer did not leave a comment.

shauna J. 
Rating:
5.0

Clean and efficient service! Definitely recommend!

DAVID B. 
Rating:
4.0

Customer did not leave a comment.

JIMMY A. 
Rating:
5.0

Not a thing, the gentleman was great, and the location was perfect. Thank you!

Stephen H. 
Rating:
3.0

The biggest thing was the cleanliness. The steering wheel was sticky; I was lucky to have wet wipes with me. There were multiple scratches on the truck which weren't shown in the pictures, so I was thankful to be able to upload my own pics. The person following me said that randomly big puffs of smoke were coming out the exhaust, so that made me a little nervous. The drink holder was pretty gross, but luckily I didn't need it. The man who helped me complete checkout was very kind and helpful

Bobbi G. 
Rating:
5.0

Customer did not leave a comment.

li C. 
Rating:
1.0

The fat man at that location was rude and hateful. He ruined the experience for the day.

larry L. 
Rating:
5.0

Customer did not leave a comment.

Velma G. 
Rating:
5.0

Only complaint is windshield was filthy and hard to see out of and cheap wipers didn't allow to clean with windshield washing fluid.

Alexander S. 
Rating:
5.0

Very helpful, painless experience

Roy R. 
Rating:
5.0

Customer did not leave a comment.

Mark M. 
Rating:
5.0

Customer did not leave a comment.

JERRY S. 
Rating:
5.0

The manager was very helpful.

Martha B. 
Rating:
5.0

Customer did not leave a comment.

Erik R. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Customer did not leave a comment.

FREDDY B. 
Rating:
4.0

Customer did not leave a comment.

Lawrence W. 
Rating:
4.0

Customer did not leave a comment.

Roy L. 
Rating:
5.0

The man was very good...very..

Steve M. 
Rating:
4.0

Customer did not leave a comment.

Bonnie A. 
Rating:
5.0

Everything was great

Lawrence C. 
Rating:
5.0

Nothing the man was very helpful.

Robert H. 
Rating:
5.0

The pickup and drop off was handled easily with excellent service provided at each end of the trip.

Risa V. 
Rating:
3.0

Same as above

david S. 
Rating:
5.0

This location is also a 2nd amendment champion. They have a good selection of hunting and self protection arms and ammo Will definitely do more business with him

TERRY K. 
Rating:
1.0

safety first this u haul was not safe and was not road ready the person that rented it out needs to be fired and the company

JERRY H. 
Rating:
5.0

Nice facility and nice guy

Davis P. 
Rating:
5.0

Customer did not leave a comment.

DAVID V. 
Rating:
3.0

The truck's cabin was dirty but servible. They had no moving supplies.

MAGDA H. 
Rating:
5.0

Good experience, great person rented me this.

TAMMIE B. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Customer did not leave a comment.

GEORGE M. 
Rating:
5.0

Customer did not leave a comment.

ROBERT P. 
Rating:
5.0

Customer did not leave a comment.

KATHRYN M. 
Rating:
5.0

Customer did not leave a comment.

MARCELAN F. 
Rating:
5.0

Customer did not leave a comment.

LARRY H. 
Rating:
5.0

The gentleman there is always helpful and very accomdaing.

KELLY R. 
Rating:
5.0

I can't think of anything. I have used this location twice and it will be the only location I will use. I definitely will recommend this location to all my family and friends.

PEGGY M. 
Rating:
5.0

Customer did not leave a comment.

Eddy C. 
Rating:
5.0

Customer did not leave a comment.

RANDY C. 
Rating:
5.0

Customer did not leave a comment.

JAMES W. 
Rating:
3.0

When we got there at 11:20 am the store was closed and we had to do a lock box to get our 26ft truck. Upon further talking on the phone I found out that the people were in quartile with colid virus. The store seemed to be closed for a long time. I never want to go in blind agaiin.

James H. 
Rating:
5.0

Customer did not leave a comment.

Rachel M. 
Rating:
3.0

Customer did not leave a comment.

JERRY M. 
Rating:
5.0

How can you improve on our responses, there are no complaints. He was very helpful.

WILLIAM R. 
Rating:
1.0

They told me I could not drop off at an ok there location closer to where I live and when I reserved the uhaul it kept switching from the location I chose also there was nothing to use as a ramp to load the heavy things with the dolly I paid extra for because of this it made things very difficult and cost me alot more money I will not be using uhaul again if at all possible

Jordan V. 
Rating:
1.0

For starters I drove the truck 46 miles and was changed for 1/2 tank of gas even though I took picture of mileage and gas gage to show how much was there before I drove it off the lot. I will never use or refer anyone to uhaul Especially the one in Kingston Oklahoma

PAUL K. 
Rating:
5.0

Everyone was super friendly...

MARIO R. 
Rating:
5.0

Customer did not leave a comment.

AUSTIN E. 
Rating:
2.0

They did not give me the dolly I ordered so I had to go to a different U-Haul location to get a separate dolly and pay and additional $13. The other location was very helpful with getting a new dolly and trying to take it off of the previous order. I called the location and left messages but received no response or assistance.

Rebecca B. 
Rating:
5.0

Customer did not leave a comment.

DEAN B. 
Rating:
5.0

Customer did not leave a comment.

Mary L. 
Rating:
5.0

Customer did not leave a comment.

JOHN S. 
Rating:
5.0

Customer did not leave a comment.

GEORGE M. 
Rating:
3.0

Customer did not leave a comment.

CHERRELL W. 
Rating:
5.0

Customer did not leave a comment.

GEORGE M. 
Rating:
5.0

Customer did not leave a comment.

GEORGE M. 
Rating:
2.0

Customer did not leave a comment.

ALLEN W. 
Rating:
5.0

Great job worked good for me

CHARLES G. 
Rating:
5.0

Customer did not leave a comment.

YANCE B. 
Rating:
5.0

No improvements needed. Excellent transaction

George M. 
Rating:
5.0

Love using the Kingston location

DONALD F. 
Rating:
5.0

Customer did not leave a comment.

Shane S. 
Rating:
2.0

The owner was not a inviting friendly person.

PHILLIP C. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL W. 
Rating:
5.0

Customer did not leave a comment.

TERRY M. 
Rating:
5.0

Customer did not leave a comment.

PERRY W. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

debbie K. 
Rating:
5.0

Everything went smoothly. The owners of the shop are super friendly and helpful.

Helen K. 
Rating:
5.0

Customer did not leave a comment.

Rayford G. 
Rating:
5.0

At this location there is nothing to improve. They were friendly, informative and efficient. Will definitely use them again.

KENNETH B. 
Rating:
5.0

You can look forward to your visit

EDDIE T. 
No reviews have been submitted for this location.

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