Difficult to know exactly where to go and what to do with the truck and keys. Would have been nice to know about the picture taking process before I got there and parked the truck.
ERNESTO A
Customer Reviews for Best Western Saluki Inn
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This location is convenient, but you have no idea where to go and parking is near impossible. Didn't know which drive way was for the facility, which caused a big problem. Pulled into wrong drive and got trapped
Kenneth AThe hotel staff had no idea what to do with the U-Haul rental.
DAVID PNo problems
Katherine SI rented from the store closest to me and you sent me to a store that was out-of-the-way when we got there we were told that we had to wait until they got the person that could work with us which was about 10 minutes. It wasn’t even a true U-Haul rental place Had no signs on it and when we went to pick up our trailer, the gentleman didn’t even know how to hook it up and on top of that it wasn’t cleaned. He said that it came in the night before and hadn’t had a chance to clean it. We picked it up at 1 o’clock in the afternoon so to me that was a lie.
BRIAN P