Customer Reviews for Better Half Properties

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Better Half Properties

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DAVID M.
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Customer did not leave a comment.

STEPHEN C.
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Great attitude. Great service

DAVID M.
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I have rented Uhaul equipment several times at this location. The experience is always positive.

Robert R.
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North Webster U-Haul location is your best choice for customer service IMO!!

Timothy P.
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Joseph C.
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ROBIN N.
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MICHAEL G.
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Very Professional and helpful ! U haul's software is a joke and they don't care how long and difficult it is to rent anything from them or they would get it fixed PRONTO!!!!! Spent hours online,phone,App and at dealership trying to rent a trailer

Matthew G.
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James H.
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Brenda W.
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Kyle A.
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North Webster Uhaul very helpful.

Rick Z.
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Julian I.
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The people were very nice.

Carter C.
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Terrific customer service with the North Webster rental agent Chris! Super nice guy! Best $89 I have ever spent!

JOHN M.
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Entire experience was excellent!

Stephen C.
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James S.
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LAYNE N.
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I don't know what kind of scam you guys are running but after this experience I will never rent U-Haul again I know exactly what mileage I drove and what the odometer reads is double that, not sure if you think people are too stupid to realize that you've changed things with the gears in the odometers, but you've lost my business.

Stewart L.
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Very Good. Knew what they were doing. Had all the answers. NO FLAT TIRES on the trip.

Jeffrey H.
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robert W.
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Douglas D.
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Amy M.
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Have the guy in charge more aware of what's going on. The guy didn't know how to do the customer in front of me that done everything online. All he had to do was pick up his rental. I was waiting 20 minutes and the guy in charge didn't know anything. He was on the phone the whole time. He didn't even know where the keys were.

norbert F.
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TERRENCE W.
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DEBORAH R.
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PAUL D.
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Very polite and fast check in. Expanded hours would be helpful.

Robert D.
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SAMUEL S.
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James N.
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wayne G.
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CHERYL S.
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Brenda P.
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Jason R.
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Chris was very helpful after corporate gave me a location no longer in business. He checked me, took trailer off and got me on my way. Saved me a 40 mile round trip to drop off the trailer.

DAVID M.
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Robert D.
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Mark L.
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I am happy that the location in North Webster Indiana reopened under a new franchisee.

MARGARET T.
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The guy was so professional and sweet. I would highly recommend this location to anyone and I will certainly return for future services.

TROY S.
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Customer did not leave a comment.

JOEL V.
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Hailey H.
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I had two issues with this rental. The first was that there was not a dolly in the truck that I had paid for to rent. I will be requesting a refund for that. The second is that there was a large error on the final payment. The final quote said that I would be paying over $300 for the rental when I did not drive over 100 miles during the course of the 8 hour day. I will be double checking the invoice to make sure I am not charged more than I should be. Overall, the rental process went smoothly and the truck was clean and thoroughly helped in the move.

Kevin O.
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Customer did not leave a comment.

Shannon D.
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Very friendly customer service i will definitely recommend you all when ever someone needs a uhal!! Thank you so much for all your help

Blair H.
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Easy peasy!

Charles S.
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Was just a drop off on a Saturday so didn't see anyone but nice facility and easy in and out of.

Jerry H.
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Customer did not leave a comment.

David K.
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Great service!

Emily H.
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Customer did not leave a comment.

Shannon T.
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Excellent experience from start to finish.

Rulan A.
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Rulan A.
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Rulan A.
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Stacy C.
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vernon S.
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Very good service

William C.
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Great customer service!

Samuel S.
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Kent R.
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More selection of available units at this location

Dave M.
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My rental experience was excellent. I will reccomend, and rent again from this location in the future.

Sheila P.
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This location was excellent to work with would recommend !!

Scott K.
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Customer did not leave a comment.

Scott K.
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I was told Uhaul was going to contact me In regards to where I was to pick up my rental truck 24 hours before pick up. This never happened. Was very disappointed because the next nearest locations would be over 30 minutes away, if this location did not have a truck.

Jeffrey H.
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Edwin C.
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No reviews have been submitted for this location.

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