Customer did not leave a comment.
Jefferey S
Customer Reviews for Big Daddys Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Better communication.
NICOLE KI did not go into the very very small small office that they have. They came outside and I gave them the keys to the truck and they then copied my contract. I hope everything was taken care of, but I don’t have any way of knowing for sure.
KATHLEEN Wfind another drop off
JOHN KNothing to improve! very kind and professional staff... I would recommend "Big Daddy's" to anyone looking for U-Haul services.
Paula CQuick and easy very helpful and pleasant to work with
Ricky SVery friendly people to deal with
Matthew YAbsolutely thee best place to go. Very helpful , very friendly and understanding. I highly recommend ❤️
nicole gFurniture pads that I had ordered were not in the truck. Cab had potato chips crumbs on the floor.
Elizabeth JYou trying to charge me for gas. When I picked it up it had little under 1/4 tank of fuel I used the truck and replaced fuel. But you still trying to charge not putting fuel back in but I did put fuel back in
John SVery professional n they had exactly wat I needed I recommend these people to anybody n the world really really nice people
Ronald YLockbox was not easy to get into. Took a good five minutes.
Tessa LThank you.....very nice people, fast service
colin lNo one was available to initiate my rental, I had to call the phone number on the locked door. When I called I was told the owner was unavailable but his wife would “be there shortly”. When she finally arrived and we initiated the process, she apologized multiple times for the length of time it was taking to complete the online contract. After approximately 30 minutes it was finally completed and signed. I left the location without checking the lights on the trailer (my fault, but thought the renter and rentee normally checked the equipment together to ensure everything is working properly but no one there ever mentioned an equipment check). I left the lot, went less than a mile where I stopped for lunch. After eating, I checked the lights on the auto transport trailer and found the lights (taillight and brake light) on the passenger side of the trailer were inoperative. I called the owner who said he’d have is wife note on the contract that I’d called to say the lights weren’t working. I wanted this noted on the contract so I would not be held liable for the inoperative lights upon return of the equipment. The following day I returned to the rental location to obtain a copy of the contract with the note on it, only to discover no note had been placed on the online contract. Again, after 30+ minutes and multiple apologies, the wife noted the contract and gave me a copy. While I answered that I would recommend this location to a friend, I would tell the friend to allow plenty of time for equipment pick up, and to check the equipment thoroughly before leaving.
Garland Mtire was almost flat didnt know till loaded vehical had to pay 20 for some one to come air it up
roy s