Great customer service! Truck was immaculately clean.. Highly recommend!
TODD R
Customer Reviews for Big Door Ready To Roll LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The owner was great to work with.
Dan JI reserved and scheduled pick up near my home but the day before pick up I was informed I would have to pick up at a facility 12 miles away. You need to insure customer pick up is where THEY request
Roger ZComputer issues. These were not.the fault of the owner but it did slow things down.
Darius HJill was very nice and helped get us ready for our move. She's very polite. When she had a chance (she was helping another customer) she very nicely told us she'd be right with us. I would definitely recommend this location.
Kyle JRemember to turn on your location service with your phone for the easier and faster return drop off. U-Haul has a good system for renting - from website to customer service at the pick up locations. If you call the customer service phone number, be ready to possible be on hold for 15-30 minutes before you actually talk with someone.
Christina WIt was not open when we dropped it off so left it in box provided.
ELAINE CNothing, great experience dealing with Big Door!
Shawn FShe did a fantastic job!
Ruth JNothing every thing went smoothly. Thank you every thing went great from locating the trailer by calling the 1 800 number. To pick up and drop off.
TROY VThe Passenger side mirror was cracked when I picked it up. This was not noted on the initial inspection sheet. Also I was charged an extra day of use.
Randy L