Customer did not leave a comment.David I.
Customer Reviews for Big Water Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Office was filled with ash trays and cigarettes. The smell was so bad I had to change clothes after leaving due to how bad I smelled after being in there and it causing us to experience headaches.Michael P.
Customer did not leave a comment.Risher W.
Burt at the Page Arizona location was extremely professional and courteous. Burt went the extra mile to accommodate our request for a 10' truck. We had a good experience at the location in Big Water as well. Check in at Buellton CA couldn't have been easier!Lisa K.
No complaints at all. The gentle man was kind enough to show me how to operate the u-haul, although it was my first time but I had no trouble at all. Thank you! :)Albertina W.
Customer did not leave a comment.seth C.
Customer did not leave a comment.Terry F.
Great service- highly recommended!GLen E.
David is extremely helpful and efficient with a great attitude to get you going and on your way. We've relied on this excellent customer service for a few good years now and glad for it 100%eric I.
Definitely a set back that I wasn't able to pick up the uhaul in my city and had to drive an hour to big water, but the man there was very nice and everything worked out fine getting it back to my house.Kaci S.
Great experience overall. He was able to accommodate us and place was clean. East peasy check out, I would definitely recommend to anyone to use this facility.erica p. | Overall Experience
Customer did not leave a comment.james l. | Overall Experience
Not much to choose from (rental wise) but I got what I needed and with a smile! Thank you, I know that I'll be back!deb W.
Staff was extremely helpful every step of the way. Dave was always willing to help with storage needs or u-haul rental needs. He even helped me connect the trailer and helped me back it up safely. Plus he taught me how to back up the trailer myself. Dave is a treasure to work with. Definitely five star service at Big Water Self Storage. Thank you so much for all of the valuable assistance you've provided over the past year.Deborah B. | Overall Experience
Don't go to this location unless you want to be smacked in the face with the smell of cigarettes and creeped out by an older man who works in the office.Jennifer D.
Customer did not leave a comment.Kurt Z.
Nothing! Everything was perfect.Deanna T.
This location had an excellent assortment of towables.Thomas G.
Dave is great! Been renting trailers and trucks from him for years.ashley R.
Customer did not leave a comment.Jennifer M.
Customer did not leave a comment.PAUL EDWARD H.
The service was very good in Big Water but when almost to our destination the ring of the exhaust pipe blew and filled the cabin with carbon monoxide! Very scary! Windows down we only had a short way to go but was sick most of the day!! When reported since the the return was around the corner we were still asked to fill the gas tank and return it.sandra R.
Service here was excellent - Fast, good information, flexible on time when I needed a change. Better than other U-hauls I have used. This is a 5 star review. The only think I can say is that there is a strong cigarette smell in the office.Philip S.
Customer did not leave a comment.FRITZ L.
Customer did not leave a comment.ROXANN Y.
This location was pleasant both when I rented a trailer and when I returned a truck. The guy was extremely helpful and friendly. He even helped me price compare truck and rental options.antonia V.
Every part of inquiries, info received was perfect! Our agent was pleasant to work with. Will definitely return.Lori M.
Customer did not leave a comment.Mark M.
Customer did not leave a comment.john N.
The gentleman working there was very helpful. Thank youElaine G.
Cancel his dealership.LYNDA M.
They were very friendly and professional even with the limitations of social distancing.John P.
Dave is GREAT !michael S.
Customer did not leave a comment.Jackie T.
Truck was clean but I don't know how to judge the maintenance.Judy M E.
Customer did not leave a comment.James B.
Customer did not leave a comment.Roger W.
Very helpful local agent! Thank you, GillGill E. | Overall Experience
Very satisfiedSCOTT M. | Overall Experience
Customer did not leave a comment.Deborah H.
This is a nice facility in Big Water Utah. Customer service is excellent I would defiantly recommend this location to everyone.karen N.