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DEBRA S
Customer Reviews for Biles Tire Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer service was outstanding! Mr Biles went above and beyond to make the process stress free and pleasant. 15 out of 10! 😉
JULIE FThis country store may not have all the boxes and BS needed for a move, but can tell you where to get what you need.
DONALD PIt there were no dolly
Wallace WBiles tire was a wonderful location and easy to access. Customer service was great during both pickup and drop off.
MATTHEW TGreat experience
RICHARD GThe first rental I picked up didn't gave A/C. Not the end of the world this time of year, but it was warm. It will be awful pretty soon though.
KENNETH FVery nice and efficient
TOMMY GBest location ever to rent from…. They were super helpful and made it a breeze. I will be back!
Adam DEverything went smoothly. Great experience
JERRY QVery pleased with Biles Service /Uhaul in Jackson, GA. Reserving truck was easy and pick up time very clean. Tony went over all the operations of the truck and inspections. We recommend his business and services with Uhaul... -Gary Smith
GARY SThe service was great, but just one thing: the furniture pads that were provided were horribly dirty. Not only that, they were full of dust, and when I used them, the air was so filled with dust that I couldn't stop coughing. Granted the man who provided them to me had told me ahead of time that he was out of furniture pads (a previous customer apparently had rented a large number of them), so he scrounged up what he had and let me use them without charge. I appreciated that because I really needed them. But still, they gave me a hard time with the coughing while I was trying to do the work I needed to do. Wish I'd brought an air mask with me. Otherwise, as I say, the customer service was excellent.
JOHN BExtremely helpful, polite, and friendly.
Gregory HTruck could have been cleaner but definitely not a deal breaker, truck also had some misfiring on cold start but evened out. Also the mobile checkout option was painfully slow to use but functioned.
Rami EThe owners of this facility are very professional. Super individuals!! First class people!
Anthony WVery clean truck
ROBERT TI didn't rent a uhaul someone is using my info to better improve make sure that you guys have the right info
TIFFANI GPlace was closed so I used the app drop off. Overall app was fine but image uploads were crazy slow and was waiting for about 10 minutes for all the interior and exterior drop off photos to process and upload.
SAMUEL GAWESOME FOLKS!!!
ROCKY WEverything was good with this rental
EDDIE BThe owner was very nice and helpful however the equipment needed some improvement,it was not clean inside the driver area and it needed some maintenance,acceleration was very hard(could have been the gas used) it took a little longer to downshift
BEATRICE REasy in and out. Great customer service.
CYNTHIA RGreat hometown folks, happy to do business with them
SAMUEL GBiles tire center was closed we returned after hours but you won't meet nicer people than Mr Tony and everyone that works there as we have lived in this town for 25yrs. And have done business with then through out with auto care. Bit as uhaul was convenient. Easy to go through return process. Would definitely recommend this location to my family and friends.
CINDI LThe guy at Biles was very friendly and personable. He assisted us with the drop off and we had zero problems there.
Letty DThe employee (who I believe was the owner) was extremely welcoming and helpful in getting us set up with our equipment.
taylor hExcellent service.
JEREMY DThis business was not open when I dried equipment off.
Carmelia FThe owner was there and seen us pull in but didn't care. He left.
samantha mCan’t think of a thing for improvement.
Teddy RKeep up the good work
Alfonzia MBiles went above and beyond, a great Uhaul experience.
Pete CBecause the headlights on the uhaul truck were not on when I picked it up I found later that the light on the drivers side was not working. Also, the air conditioner was not operating, it went in and out making my 600 mile trip very uncomfortable. Ugh!
Rex CEvery thing went well. Sorry I couldn’t find a closer U-Haul with the size vehicle I needed.
ALVIN LNothing
Jeremy HThe App would not process the return which was frustrating.
Mike NThey did not have the correct dolly I had reserved.
Nicholas BTruck broke down. Delayed moving for a day and half before it was fixed. Had to leave work to unload the truck so they could work on it. Terrible company, they were not going to refund me the full amount and only offered 30 dollars off! I would never recommend this company again. I need my money back in full!
Gavin CAll was awesome. Thank you, Tony B.!!
MIKE FThe system was down, but he did everything that he could to ensure that the rental was completed. I needed the truck for an event that had been postponed for a month due to rain.
DERISSA JVery friendly place and easy and efficient. Would recommend.
Laura GFix the damn truck
scott pExcellent service! Very quick and helpful. Made my rental go very smooth. Top notch location to rent from!
William HMr. Tony was great he walked me through everything I will be going back great service thank you Mr. Tony Brenda Everson
BRENDA EThe server to upload the ID was slow.
Simon MGreat place to do business with
Don GI was pleased with Biles Center on the Uhaul Rental. Everything was good.
Charles ABest UHaul site.
Michael C