Customer Reviews for Billingsley Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Billingsley Mini Storage

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LORRAINE M.
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Customer did not leave a comment.

TERRANCE D.
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Was complicated because of coming from so. california to no. california but we were accommodated to find a trailer on the way.

Jalaa M.
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Customer did not leave a comment.

FRANCES V.
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NO DROP BOX FOR THE KEYS, NO STAFF ONSITE, WAITED ON THE PHONE FOR 45 MINUTES BERFORE A REPRESENTATIVE COULD HELP ME. HORRIBLE DROP OFF LOCATION!

Valerie P.
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Customer did not leave a comment.

Carolyn R.
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Thank you guys God bless tell Mr Pat we made it in he the best. He help us so much blessings

BIANEY S.
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Customer did not leave a comment.

MARIA A.
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Customer did not leave a comment.

DIANE S.
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Clean the truck and windshield for the next person renting. When you call ahead of time you still have to go to the process of everything you just get online what's the purpose of calling something in if it if you get the truck can't be ready for pick up wasting my time. Then you have me drop it off at a location thats out of my way and then I have to pay the extra mileage plus the gas for the extra mileage.

SARAH S.
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Lorna L.
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DEBORAH D.
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Happy overall but price is on the high end compared to one-way moves.

DONALD C.
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Two of the rubber hook retainers that keep the hook from falling off were missing. Location is overly crowded. Had to wait for vehicles to move before I could enter. Parked a block away initially. Were friendly but messy. U-Haul is definitely not high on the priority.

Lorna Lyn D.
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No improvement needed! Great experience and helpful staff!

Daniela G.
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Customer did not leave a comment.

Jeremy D.
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Raffi Z.
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Brandee U.
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Anthony T.
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Ricardo M.
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SANDRA L.
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Vincent P.
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Betty N.
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Nothing. Site is excellent.

Imalda B.
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Customer did not leave a comment.

STEPHANIE RENEE D.
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Customer service was not that great they didn't go over all the paperwork and mileage that was allowed

KENNY C.
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Customer did not leave a comment.

Sandra A.
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very accommodating. Thank yo Pat

Jacob Z.
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Customer did not leave a comment.

JESUS J.
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Excellent service. All is good

DOUGLAS N.
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No improvement needed. They were friendly, helpful and wonderful people:)

DOUGLAS N.
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Excellent and professional. Would recommend this service to all.

Jamar G.
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The truck was great on gas, smelled new and drove very well. I would recommend this company to any and everyone, trying to rent a truck for a great price.

mary L.
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Ralph M.
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Keep up the awesome work

Gayle S.
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John L.
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I was helped and cared for easily. Thank you!

Rodolfo R.
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Make the Uhual drop box more visible and have a sign that says Uhual drop box. Otherwise the customer will not know the same drop box for the business is the one used for Uhual.

michael T.
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My previous rentals with U-haul have been pleasant and professional. In this case, after driving 100 miles out of my way (no fault of U-haul , just a busy time with college students moving for the summer) my reservation was not ready. The office girl that does the paperwork was out to lunch and the tire shop manager had difficulty with the paperwork. I was late for my other appointment so the manager just had me sign the paperwork and even though I told him I wanted insurance on the trailer he couldn't figure out how to include insurance so I had to go without. I had to leave immediately and the trailer was not ready so I had to pick up the trailer after business hours. The manager told me he would leave the trailer outside his fence so I could pick it up later. That didn't seem secure nor professional but I had no choice and I had no opportunity to look over the trailer for any damage prior to my taking over possession.

Enrique M.
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ELIAS V.
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BARBARA W.
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Michael T.
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Ricardo M.
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NOREEN L.
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Wendy L.
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KIM W. | Overall Experience |
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Everything was great! The guys here are awesome and always very helpful.

MARY W. | Overall Experience |
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Drive up access was good and easy

jack C.
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Customer did not leave a comment.

CYNTHIA C.
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Tommy R.
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CYNTHIA C.
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BRIAN F.
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Billingsley Tire has been an outstanding business in Coalinga. Having them add UHaul to their services is even better. Great job!!

MARK N.
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Customer did not leave a comment.

JUAN T. | Overall Experience |
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My locker was easy to get two I had axis 24-7 to my locker I still have one more locker there that am keeping for a while Thanks

MARK N.
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Customer did not leave a comment.

JUDITH H.
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The locations were not the problem, the billing was that was done by comp. You charged me for gas when I turned the truck in with more gas than when I picked it up. I informed the location in Coalinga and they said they would handle it. Uhaul then charged me 30 dollars for non payment of money I did not owe. We again informed the location in Coalinga and they said they would handle it. Then Uhaul took the 58 dollars they said I owed from my bank account without authorization. I am extremely unhappy.

DEANNA S.
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I have a problem I was charged twice and want my money back picked up Friday at noon returned sat @9 am charge 127+ and billed again 66+ dollars would like you to contact pat a Billingley tire in Coalinga ca and get it corrected thank Deanna Sansinena

DINA T.
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Excellent! They delivered the uhaul truck that i ordered!

charles L.
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Customer did not leave a comment.

Jose M.
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I went to fill up the tank to get it to where it was when I got the truck. The truck kept showing half a tank and wouldn't move up , I stoped it and tried giving it a minute to see if the gage went up but it did a bit. After a while I just stoped and tried finding a number to call our guys but was unsuccessful so I left to return the truck. A few minutes later the gage went up to full after I had spend 80 dollars to fill just one quarter. I don't know if the sensor might not been working correctly but I feel like I got ripped off as I guys demand a 30 fee plus gas of trucks aren't return with the gas you picked up the truck with. Please let me know what you guys can do to resolve this issue as I spend more money when I shouldn't have had to .

Justin S.
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Customer did not leave a comment.

Rosalind T.
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The truck was clean and ran well. I had no issues at pick up or drop off - they were polite and informative. And there were no surprise charges. Great service!

ABEL G. | Overall Experience |
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ARTHUR C. | Overall Experience |
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Great Service

MICHAEL P.
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I was charged for insurance that I did not authorize. I have tried to contact them regarding the charges but have not received a response. Customer service is awful. I will never use Uhaul again. Terrible experience!!

KEVIN D.
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Best place to do business of u haul and storage needs

ANTONETTE F.
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Customer did not leave a comment.

JOHN G.
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christopher D.
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Always loved billingsley tire shop. Small town shop where I know half of the staff personally. Coalinga would suffer without this shop

Adriana F.
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Mr. Billingsley was charming as usual. It is always a pleasure doing business with him. He is an excellent UHaul representative!

Michael V.
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Customer did not leave a comment.

Teresa C.
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KONG LIN N.
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Hipolito M.
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Courteous, Professional, and Extremely helpful. Highly Recommend

Jeffrey M.
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Ronald D.
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Very efficient and courteous

Eileen W.
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katie C.
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SHELLY S.
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Ronald D.
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Everything was very efficiently, and excellent customer service. Will be happy to use this location again.

pat B.
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Great guys excellent service really good to do business with thank you Billingsley ministorage

Nickolas T.
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The location is split by two sides of the street. Both locations show the same address. Also, not a clear defined spot to drop the key off after hours.

rex G.
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Very helpful and courteous staff

Nicholas M.
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Customer did not leave a comment.

PATRICIA B.
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Thanks

VERONICA G.
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Customer did not leave a comment.

Charlene S.
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Windshield could have the spot free rinse on it and new whipers. I ran into heavy fog and the wipers pushed the drops around made it some what hard to see. But all fared well and safely home. It was my first time towing so it seemed a little nervy for the first 100 miles but i got use to it. To the guys in Colinga Uhual Thanks so much for the help puting the truck and trailer together on a moment's notice.

SHAZI Q.
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Pat Billinglsey was very helpful------with customer issues.

CARLOS V.
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It was 248.97 to rent a small trailer to drive from California to arizona that price is ridiculous

Tammy M.
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The only problem I had was the drop box. I couldn't find one. So I put it in the payment drop box that was for the tire business. U haul is company with it.

ELIZABETH M.
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Friendly and very helpful!!

Jose S.
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Very nice and respectful. Answered any question I had.

minerva N.
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SAM H.
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Michele G.
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joe W.
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Not charge so much

KEVIN D.
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Customer did not leave a comment.

Margaret M.
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ELIZABETH E.
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berlina M.
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JOHN L.
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Pat Billingsly, went out his way to help us: he sent his driver 15 miles to pick us up as we were stranded with a broken down car, and lacking a car hauler in his inventory, called around until he found one and guided us to that location. He deservrs your Outstanding Customer Service Award!

Douglas N.
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Best people ever!! Super friendly and helpful. The gentleman there took time to explain exactly how to attach the tow vehicle to the car dolly. His instructions saved us a ton of time and possibel problems as we had to tow a vehicle 250 miles!

BILL L.
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Customer did not leave a comment.

Justin S.
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Very good service from everyone at Billingsley even though I had to make changes to my reservations. They were very professional

henry A.
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Please put a stop to the mileage charge. Budget rent a Truck does not charge for mileage. If Budget can do it you guys can do it also.

HEATHER S. | First Impressions |
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I funny understand the purpose of this charge and survey. The facility did not have record of my payment.this seems like a bad business practice.

No reviews have been submitted for this location.

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