This rating is specific to U-Haul not bins and pallets. U haul gave me no notification they had changed the pickup location. I had not heard anything from provider so called them. They still did not update info on app. The movers they scheduled never showed up. The truck was dirty in back. Go with another service provider if you need it to move out of state
JAMES M
Customer Reviews for Bins And Pallets LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
used the 24 hour rental option. this is just a cow/horse field. look out for any droppings. Gate is shut but no lock. When I figured out the gate was just shut it is easy option for 24 hour return
RAUL GJust overall communication from employees also trick souls have a dolly to rent or use on it especially a 26 footer
Elijah AHorrible confusing drop off.
Andrew FOpen a little earlier, perhaps at 9am instead of 10am.
JOHN PIt was the most cloak and dager rental I have ever experienced. I never saw a human. The uhaul appl pictures all came out black. The milage was over by approx 35 miles and the fuel tank was only at 3/4. The vehicle was not at the Uhaul facility that it was scheduled for so it added an extra hour and a half to my pickup. The individual on the phone was courteous and said get used to it, this is the way of the future. FUCK THAT. If your going to run a business get an employee to assist the customer. It goes a long way.
David D