Customer Reviews for Bio Recovery

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Bio Recovery

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Phil G.
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Very friendly staff.

REJEAN C.
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Nothing to improve. The person that greeted me was very polite, friendly and knowledgeable. Kudo

JEFFREY J E.
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Customer did not leave a comment.

Ace A.
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Keep it up with the great customer service by your agent

DANIEL G.
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Customer did not leave a comment.

Norman B.
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Very friendly and helpful young lady at pick up.

Megan M.
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Afsoon M.
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Super happy with this company!!

Tyler F.
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Stephanie M.
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Tony M.
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I rented from other companies, the customer service and the maintained trucks is what keeps me coming back to this location

Sarah C.
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There were some chip crumbs in the cab, but that was no big deal.

Mark M.
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Tony M.
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Thomas W.
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Trevor M.
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Alexandra H.
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stephanie S.
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Yan S.
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Kirk W.
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Always friendly service and reliable

Roseanna W.
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Jeremy R.
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I've rented several times from this location. The attendant is always helpful and a pleasure to deal with. Will definitely use this location and recommend to others in the future.

Jeremy S.
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Customer service was exceptional

Trevor S.
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Jackie K.
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Heather J.
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Extremely friendly people. Swift service. Return went smooth. Will definitely be using this location again.

John Maxwell B.
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Kirk G.
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myra L.
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Kirk W.
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Josh B.
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Tyrell S.
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Faith T.
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Absolutly the best service I have ever had from uhaul. So kind and compassionate understanding of my situation. I will forever be grateful for the service we recieved at this location.

William C.
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Leo P.
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Louise C.
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Eric M.
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The only thing I was confused about was why I had to be approved for the rental. Although the chat was super quick. So there were no issues. 😀

James B.
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Michael S.
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Theodorus U.
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Alimohammad S.
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Edward P.
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Abdul-Malik O.
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Give Uhal Bio Recovery a trial. You won't be disappointed.

Derrick A.
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Brian G.
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Lynne Elizabeth R.
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Loretta M.
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Drivers side wiper not doing its job very well. Only concern I saw. Everything else was great.

Keefer R.
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Arvin C.
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Thanks a lot. Keep it up

Mike M.
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Bharat Bhushan V.
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Everything was great. Shannon is very helpful and practical.

Tony W.
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FORD B.
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John H.
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John H.
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Mathew M.
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Thank for let me borrowed your trailer for my nanny's stuff to pick up after she passed away. Thank you very much.

Mike C.
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Customer did not leave a comment.

james S.
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Quick, prompt, and friendly service. Staff went out of their way to be accomodating during this Covid-19 restriction period.

Dave H.
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ricky M.
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Tim G.
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Kristen H.
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Mohamed A.
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Adrian H.
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Sarah Ann S.
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Gabrielle H.
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Ian M.
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Skyler O.
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Very good service

Shae M.
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Location was great, the Uhaul online booking/verification system however was not. The uhaul help line rep switched my pick up time without informing me, and when I had them switch the time back to after-hours (when I was available - moving weekend and all) to do a self pick-up, the help desk rep missed a step. So I didn't get any verification to my phone when I showed up for pick-up to tell me how to actually get the keys to the truck. Location staff worked after hours to try to get me access to the truck anyway. Very above and beyond. Definitely recommend booking by calling this location directly, and doing drop-off/pick-ups during open hours in case the uhaul self-pick-up system drops the ball (and then tries to blame the location for their error) Shannon's great, and went an extra step the next day to ensure a smooth transfer of the vehicle.

Madison P.
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Blair C.
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Darren L.
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Marjorie L.
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Glenn R.
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I was charged $15 for cleaning which was not clearly notified in their contract. Cleaning was because I left the van dirty inside. It was used for moving. They are moving Van's. Nowhere did it say the inside needed to be swept out. I've used Uhaul before and have had every time a van that had some debris left in the back. They told me it was really dirty. It was not. And they did not check it with me there because of Covid.

Colin E.
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The equipment was not clean, and was unsafe. The engine of the vehicle shut off and turned back on 3 times while at highway speeds.

Vernon G.
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Terry W.
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Rebekah H.
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Ryan C.
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Mary Denise Res H.
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Christopher Shan H.
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Mark M.
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James Daniel P.
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Great service and clean vehicle.

Beth C.
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Melissa M.
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LAYNE P.
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Friendly staff which equals what I had read on reviews ahead of arrival. Large clean lot for parking all sizes of u-haul units. Thanks to the Carmen team!

Hamid A.
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Trevor W.
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Betty G.
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It was not regular business hours when I dropped the U-Haul truck off, so I didn't go into the location or meet any staff. However, the drop off box to leave the keys, was easily visible and it was a convenient drop off location.

Wayne D.
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Only small issue I had was the AC in the cab not working properly but it wasnt bad

Jose Z.
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Customer did not leave a comment.

Douglas Morgan S.
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Perfect!

Tyrell S.
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Awesome service and helped with hooking up

Mohamad E.
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Customer did not leave a comment.

james B.
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Very good -- all round, friendly, efficient. It could have been clearer that office was open (it was a Saturday) -- maybe a sign on the door (which was locked) -- "Back in X minutes."

Cynthia R.
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Lisa W.
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Wonderful experience , trailer was ready and waiting and so was the paper work to go with it . Signed outside due to Covid which was much appreciated .

David W.
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William H.
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William Joseph G.
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The lady we dealt with was very pleasant and helpful!

No reviews have been submitted for this location.

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