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David K
Customer Reviews for Bird Junction
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Online it says the location was open, but when we got there, no one was there.
KATIE LFriendly, courteous, and very thorough. I am very happy with that location. Thank You!
PATRICK Tgreat personal service. thanks!
Andrew KGood customer service
CHENG VThe location was great for anybody moving around the Oostburg, Cedar Grove, Belgium, Sheboygan, and Sheboygan Falls area. The truck was perfect for our local move. I was surprised by how easy they made the pick-up and drop-off. The price was very good too. I got the $15 insurance and a dozen blankets and the cost for our local move was less than $150! That is a deal.
JAY BNice options at this location.
REBECCA BExcellent Service!!
Emily RExcellent service!!
Emily RPam is very thorough. She gets all of my UHl business. She is a greT asset to U Haul.
ROBERT FThere is absolutely nothing to improve at this location.
SCOTT SThe service was super, the person helping with the process was so nice.
LORA BHeater control on vehicle was not working right, always hot. Otherwise, equipment was good. People there were super helpful and educated me well in how to load the trailer. Super experience
JOHN QNothing. Everything was well maintained and the staff is friendly.
MELISSA OWonderful employees and great service. Will recommend.
Melissa OStrange set up and a strange phone call.
JOHN OGlitch in the system caused my reservation to be lost. Regional person (Michael) helpfully resolved the issue.
Thomas RGreat service the agent was clear and understanding, thanks for making the service was amazing.
Robert MThe place needs a good cleaning. Helpful staff
John Wable to pickup when needed excellent customer service
Dennis HEasy self service with app. Owners ready to help if app didn’t work.
Carl MThe service was well beyond than expected at both locations. Will do business again in the future with these two locations.
Joseph BBest place to rent from near me. I won't go anywhere else. Very friendly and will answer any questions you have. Also take the time to explain everything to you. Nothing but good things from this place.
Javier GVery good location, good customer service, and they made everything very simple. Would definitely recommend.
Maria CThis rental was effortless
Stephen LThe staff was quick, and efficient. Quite a pleasure.
Mike WLocation has best hours in my area, sold me a new ball for trailer and even helped install since it uses a huge wrench.
Chris HOpen limited hours on Saturday. Rushed to get rental returned during operating hours and when I arrived there was a sign in the door stating they would return shortly. And this was less than 30 minutes before closing time. This location does not appear to be adequately staffed. Very disappointing.
Jeffrey HInternet set up kicked out a number of times, but we took our time and all worked out
Derrick MThe problem is that my truck was not available at the Hollister location and they sent me to Forsyth for the vehicle which cost me one and ahalf hours and 30 miles drive time. Also had to pay my help to sit and wait. Please reply. Will Curtis 715-891-6205
will cThe representative at the location was very kind, knowledgeable, and helpful. I would use this location again in the future.
Travis KPamela was wonderful to work with and helpful. A great location. Thank you!
JAMES HGreat experience! Will use again for sure.
Ryan PThe owner (Pam) was very helpful and friendly.
Paul DVery helpful and pleasant people to work with. We will make this our go to uhaul rental place!!
Constance WNice people, they were very helpful.
Richard Wuse this truck and dealer every year for a truck. Best dealer around.
Dennis HOverall my experience was excellent. Pam was very kind, professional, and informative. She was super understanding when my plans changed last minute and she actually helped me save money in the long run. I have never had service this great anywhere before. 10 star service.
Brandon SI have rented from Bird Junction several times and will continue to do so. The owner has always been helpful and accommodating with all my uhaul rental needs!!
Bradley BEverything went smoothly, rental was handled very quickly and very curtiously.
Joe SI'd ask that you follow your word. I adjusted my move multiple times to accommodate this branch, and then was still hit with additional charges for mileage that was supposed to be comped due to the adjustments we made.
Adam DNot much I can see. Very accommodating people.
Gary SAlways great service at this location!
Daniel MPick up was super fast, very friendly as always.
Brian HSuper easy check in/check out with nice people!
Kimberly CPam was very helpful in the booking even while dealing with internet issues which caused her to work beyond her closing time. Got me set up with an auto transport out of state. Kept a good attitude throughout all the issues we had. Would highly recommend to the next person. Easy to work with.
Elaine VAlways very frinedly
Robert F