First off is communications. We called during buisness hours prior to goint to this U-haul dealer and there was no answer. We left messages on different phone lines with NO callback. There needs to be SIgns on where to go at this location.Pulled into a winding driveway and arrived at several buildings. Install SIGNS to where the Office is located and where a customer can park. The key drop off location is on a different building of where the office is. We had no idea of where to go for picking up the rental. The rental units are parked off in a field behind some old animal out buildings.The office is in the other direction. The person in the office said there was no bathroom available for public use. Hard to ask your mrs. to go outside and pee in the field.Ended up 3 miles down the road at a local gas station. There needs to be a public bathroom available for use by customers. There was no instructions given during the pickup. Was glad Uhaul texted the link to take pictures of the truck. NOT a good experience here.
LEONARD L
Customer Reviews for Blast-It Pros LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I dropped the truck off at 10:30 at night the night before it was due to be dropped off. I parked it and left the keys in the drop box. I can’t answer yes to any questions because I didn’t have an experience with the personnel.
Donte LVehicle was on E when it was picked up have the receipt proving $40 had to be put in upon pick up.
FRANCIS W