Off hours drop off, did not interact with anyone or go into the building. The grounds were clean. There was no clearly marked place for key drop off, so I placed them in the mailbox. There should be a sign for after hours drop off keys.
Joe M
Customer Reviews for Bloom Auto Body And Collision
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easier access. There's not much they can do about it, unless they change to a new location. It's not terrible as it is, just a little awkward compared to a big open parking lot. The u haul representative was very friendly and helpful. I will use them again.
GUY FThe location was closed when I dropped my equipment off. So I didn't deal with anybody but the location really wasn't very convenient. It looked closer on the map than it actually was. If I was in that general area I would definitely recommend it to somebody. But for someone just passing through it wasn't in a good location.
ALEXANDER HI can’t think of any suggestions. The staff at Bloom Autobody is exceptional whether renting out uhaul vehicles or giving estimates for auto body repair.
JOHN MGreat job y good people!
Michael WWiper blades may need replacement
Heidi KNothing, the experience was the best I have had with any uhaul location. Friendly, helpful, and equipment was in great condition.
TRAVIS CThe people who run the shop are great. They’re very helpful and got me on the road in no time. I will definitely use this location again.
Joseph JA spare tire would have been great I got into the mountains and had a blow out, miles from anything and everything
Justin ASuper-friendly and helpful staff
Thomas NGreat people, very friendly and helpful.
Patrick GIt was closed when I dropped off the trailer.
JUAN PIt is listed as hood river, or, but it is actually in Odell which is not in hood river. Going there meant we were over our mileage, and we had to pay for that.
JOHN LGreat staff and easy transaction. Definitely recommend using this location.
Mike GThese people are super nice. Sounds like they are a new location for Hood River. It is great to have them!
Karl RNothing. The contractor was friendly and professional. Really nice people. Will likely use them again.
Mathew DEat way out of town. Like cartoon a bit confusing as to where to go. Staff were helpful.
CARL CI did a after hours drop off
Robert BThe online reservation system is a nightmare. At least half the verification process could have been done when I first made the reservation instead of in an area where I had sub par cell service. There's also no advanced notification that if you show up late, the system will automatically reallocate the truck without even asking if you're still on the way. That required a 20 minute phone call to fix. Ten of which I was on hold. Then when I scanned in my out of state license I got stuck for fifteen minutes in a verification "chat" in which I was the only one sending any messages because the person on the other end was busy elsewhere. In summary, Bloom Auto Body's service was excellent, but I will be avoiding U-Haul in the future.
Piers R