Customer Reviews for Bloomfield Tire & Auto

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Bloomfield Tire & Auto

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albert J. on

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Customer did not leave a comment.

Michael T. on

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Nothing, everything went very good

Patricia H. on

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The location is a combination auto repair and rental facility so be prepared for an auto shop visit vs. newer facility. Al, the owner, is great to work with and I'd definitely do business with him again.

Paul T. on

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1st I would list a place available for a return location when the business is closed on a normal business day. I had the trailer for use over 4 days from Friday, August 9 to Tuesday, August 13. My move went smoothly and I could have returned the trailer on Monday, August 12 saving a days rental fee. I watched the video and it was very unclear as to securing the dollies and blankets. I will not rent from U-HAUL again and will certainly provide my experience if asked about your company.

David P. on

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Shannon W. on

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kent B. on

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They are a great place. Uhaul, not this location, Uhaul screwed up my order and over charged $97 on my rental. Their customer service told me the price I was quoted did not exist. By the end of the phone call they admitted I had been quoted the lower rate and would receive a call to refund the difference within two days. On day 3 and no call.

Diane L. on

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Al was very helpful and patient. He made sure we had what we needed (which was bigger trailer than we originally thought) to have a successful move.

Barry H. on

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My issue is not with the initial rental location my issue is with the failure by the regional office to provide the 15ft truck as reserved. I was offered a 10ft truck with a trailer...I only took the 10ft truck since I had to move on June 29th and didn't want to deal with a trailer. I was never told that the 10ft truck doesn't have a ramp, this caused a major issue loading and unloading my furniture. The inside of the truck wasn't clean, so I had to sweep it out before and after my move.

Clark F. on

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Tal jacob V. on

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i got the wrong truck size had to return the old truck and had to get a new truck and was still charged for two trucks. can i get a refund for the smaller truck that was to small.

TED K. on

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Deborah N. on

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Nice and friendly staff. Truck was ready when we picked it up

Andy D. on

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They were very friendly and helpful even though we were a day late and that cost them a client. They even helped to get the truck cleaned out for us. Great people.

CHUCK S. on

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Scott E. on

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Brian H. on

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paul M. on

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Reserved a 26ft truck in McHenry IL. on Oct. 20th for Nov. 2nd was told the truck would be there or Crystal lake. was called on Oct. 29th was told no 26ft. truck in the area but they have a 20ft. in Wis. I needed the truck so I agreed on the way to pick up the truck in Wis. I passed by the place in McHenry where I reserved the truck and there were two 20ft. trucks in the lot. Went to pick up the truck it took 1 hour & 15 minuets to get the paperwork so I could take the truck. Bobby who was doing the paperwork she did everything right it would come to the end of the checkout it would say error we went over it 3 times and all the info was correct she called uhaul and of course was put on hold when she explained the problem they told her they couldn't help there system has been down for 45 minutes and told her to call I think his name was Ryan who was driving he would call back after he pulled over and pulled up my contract he called back and okayed it then I was on my way 1 hour & 15 minuets later to bad uhaul can't deliver what they promise.

HAROLD D. on

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Trailer I rented has an issue with the coupler. I was traveling on IL47 in Woodstock IL when the trailer bounced and became uncoupled to my truck hitch. The furniture and household items received damage due to the upset that followed the uncoupled condition.

Tyler B. on

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This location was fine but I only went to this location because my original rental at the mobile station in lake geneva Wisconsin had a flat tire. I only noticed it after I pulled off the lot. You'd think somebody wouldve inspected it before handing me the keys.

David B. on

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Dienna M. on

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Christy F. on

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Kenneth M. on

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They were extremely friendly and helpful and I was in and out within 10 mins on pickup and drop off.

Nicole S. on

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Got charged twice but they fixed it so turned out good ..

Kent G. on

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laurie H. on

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Everything went very smoothly and and Bloomfield tire and auto were very nice and perfessio Al. Thank you

Dean D. on

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Very nice people and truck well maintained.

JOHN B. on

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Thomas K. on

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Outstanding

roger P. on

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