Nothing at all. Great service & convenience.Robert F.
Customer Reviews for Bloomfield Tire & Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.John M.
Customer did not leave a comment.Barbra D.
Location staff were friendly and good service. The location that UHAUL gave us was very far. We were supposed to pick it up at Huntley location but no available trailer. We have to drive 50 miles for pick up.Carlos S.
Customer did not leave a comment.Steven W.
Quick and easy return. Friendly customer service.Liza C.
Customer did not leave a comment.Dan H.
Customer did not leave a comment.Jason N.
Customer did not leave a comment.Abdul Majid K.
Bloomfield auto is the only place I would run a U-Haul from so far I've been out in Lake Geneva here for a little over a year 6 times I've rented from them 6 times I've been very satisfied L the owner is a great man and that's the only place I would ever run from as far as a U-Haul truck trailer or anything cuz I moved to Lake GenevaMichael G.
Fantastic and great priceMichell D.
I rent this trailer quite a bit from this location always there always ready always willing to help always hooking it up couldn't ask for a better placeMichael G.
Customer did not leave a comment.John Y.
Great place fast service thy do a great jobMICHAEL C.
Great service and friendly staff. Connected my trailer rental right away. The trailer was in perfect condition and drove nicely for picking up a new lawn tractor. Would definitely recommend this location for fast, friendly service.Benjamin S.
Customer did not leave a comment.Peter S.
Customer did not leave a comment.Peter S.
Nice People to work with!!Johnathan B.
Customer did not leave a comment.Johnathan B.
they were great the guy who hooked the car-carrier up for me was very helpful thanks!Rich W.
Nice People!Johnathan B.
Easy and smoothRichard G.
Customer did not leave a comment.Jennifer M.
Customer did not leave a comment.Eric F.
Customer did not leave a comment.LINDA F.
Customer did not leave a comment.Jason L.
Customer did not leave a comment.Robert M.
The staff was kind, friendly and helpful highly recommend to any one. Thank you all so muchJulia P.
Friendly and knowledgeable dealer.Kathleen R.
Customer did not leave a comment.Michael L.
My overall experience with U-Haul was terrible not the location as much. I made a reservation for a pick up in Wheaton IL for 20' Truck. Two days before my pick up i get a call stating that, the location i chose had no more trucks. The customer service rep told me that she found me another location not to far from where i wanted to pick up before. They stated would credit 120 miles to my reservation, which i felt they should've done anyway for the inconvenience of switching locations. Fast forward, day of move. I get to the location it's a hour and 45mins away from where i was supposed to pick up my first reservation before changes! The rep never told me that!!!!!!!!! It took me a hour 45 to get to the location and hour 45 to be to my home!!!! I'm just out done and very mad for the huge inconvenience to me! I paid movers by the hour and they were sitting for 3 hours waiting on me due to U-Haul and i had to pay the additional 3hours to them.LOUNAEHA Y.
Not happy with U-Haul, had to travel an extra 20 miles to get the truck, short notice and would have canceled if I didn't have labor set up. I had to pay extra milage because of the poorly handled situation, you had ample time to get a truck to the location I selectedRichard R.
Customer did not leave a comment.Kevin K.
You actually couldn't do nothing everything was perfectMichael G.
Service was great. Both Al , the owner, and Bob were friendly and helpful. Second time I used them, and now are my go to guys.Ronald G.
No issue receiving the vehicle. The 2 gentleman at the shop where kind and helpful.Derek W.
Al the owner and Bob the mechanic who help attach and detach the trailer were both very helpful, efficient and courteous. I will use them again when needed.Ronald G.
The pick up and drop off locations were fine and I really appreciated the communication from the Bloomfield Tire and Auto employee. The miscommunication between 3 Uhaul employees I spoke to the evening before pick up and over an hour wait time with Uhaul costumer service on the phone was the issue, but I do not see a place to rate that. I was on hold for most of the time, passed through to 3 different people. The first representative was very kind and helpful and passed me through to customer service, who then passed me on to scheduling coordinator, who was quite short with me and I was disappointed to have spent an hour on the phone for that.David B.
Customer did not leave a comment.Janna H.
The people were very friendly and so very helpful..WENDY D.
Customer did not leave a comment.Robert R.
Customer did not leave a comment.Robert R.
Customer did not leave a comment.Lawrence M.
Customer did not leave a comment.Holly H.
Easy to finJEFFREY G.
Customer did not leave a comment.Thomas M.
Friendly service and a knowledgeable staff at Bloomfield Tire and Auto! The rental went very well! Excellent place to do business with. I will definitely rent a truck there again!!Timothy B.
Great serviceRobert L.
Customer did not leave a comment.Mike S.
Customer did not leave a comment.Brian S.
Customer did not leave a comment.Gregory H.
Customer did not leave a comment.P A Michael O.
Great service providerrobert L.
Had a flat tire which put me about 2 hours behind schedule. Not sure if the tire on the trailer was the same size as the other tires. Very disappointing. The tire repair man on the highway was great and worked as fast as possible.Richard K.
Customer did not leave a comment.michael L.
Staff was friendlyjulie B.
Customer did not leave a comment.Sherry H.
Just a shout out to Delgado Hardware in Wittmann AZ for wonderful service while we were broken down with a tire issue Wonderful customer service!!Gregory C.
Customer did not leave a comment.Stacie G.
Bloomfield provides great service. Thank you.Daniel M.
Customer did not leave a comment.KENNETH J.
Customer did not leave a comment.Chris W.
Customer did not leave a comment.Nicholas M.
Customer did not leave a comment.Martin O.
Customer did not leave a comment.Hollis A.
Less than a half mile from my destination, the drop off was convenient quick and painless, the young man was polite, and it took less than 5 minutes for him to unhitch, and I was on my way. Easy Breezy!DALE M.
Customer did not leave a comment.Dennis S.
Al was very polite and helpful. I will definitely return to this U-Haul location.Michael K.
Easy transaction everything went smoothlyMathew R.
Customer did not leave a comment.Richard H.
Excellent customer service by Al and Bob. They helped me get everything connected up and were very nice and friendly to talk to. Highly recommended! These guys are awesome!Russ G.
Friendly helpful placealbert J.
Customer did not leave a comment.Michael R.
I dropped it off when they were closedJulie B.
Customer did not leave a comment.Daniel W.
Great experience. Best experience I have had using u-haul ever. They were fast and friendlyCheryl H.
Customer did not leave a comment.Herman M.
This is not a comment for the U-Haul location in Genoa City. This is meant for the overall reservation experience that I had. I walked in to the McHenry, IL location and the set me up with a reservation that was going to fail from the beginning. They gave me a trailer that was not available at the time of pick up. The Location in Richmond, IL where I went to pick it up was no help in getting the reservation fixed. They said, "You will have to call U-Haul to figure it out." That was the end of the conversation. Not telling me that the trailer was expected in at 1pm. Not the number for reservations. Just sorry cant help you. Very Very frustrating.Theodore D.
Everything was great at the Bloomfield service and person al Janice was nice. On service. Thank youHerman M.
I called to complain about the overage charges he said it was Uhaul not him. All in all I am very upset and will probably rent with another company in the future. All I needed the truck for was 1 day.Janice T.
I felt Al was very helpful in providing the equipment when I needed it, everything went smooth and easy. Thank you again.Brian L.
I rented this truck Thursday, early evening and returned it a few hours later, and no miles added to it, when I rented it again Sunday, and the side mirrors had large clumps of mud on them, and mud up the sides. I know this was not there when I left it Thursday. Also, my contract Thursday had an extra charge on it, that should not be there.Duane G.
In the mom's attic area when while unoacking we found a number of wet boxes due to the rain we drove hrough. There must be a leak in that area which damages many of my items.Carol B.
Very NIce peopleThomas A.
Customer did not leave a comment.Charles G.
Customer did not leave a comment.Ryan R.
Customer did not leave a comment.albert J.
Nothing, everything went very goodMichael T.
The location is a combination auto repair and rental facility so be prepared for an auto shop visit vs. newer facility. Al, the owner, is great to work with and I'd definitely do business with him again.Patricia H.
1st I would list a place available for a return location when the business is closed on a normal business day. I had the trailer for use over 4 days from Friday, August 9 to Tuesday, August 13. My move went smoothly and I could have returned the trailer on Monday, August 12 saving a days rental fee. I watched the video and it was very unclear as to securing the dollies and blankets. I will not rent from U-HAUL again and will certainly provide my experience if asked about your company.Paul T.
Customer did not leave a comment.Shannon W.
They are a great place. Uhaul, not this location, Uhaul screwed up my order and over charged $97 on my rental. Their customer service told me the price I was quoted did not exist. By the end of the phone call they admitted I had been quoted the lower rate and would receive a call to refund the difference within two days. On day 3 and no call.kent B.
Al was very helpful and patient. He made sure we had what we needed (which was bigger trailer than we originally thought) to have a successful move.Diane L.
My issue is not with the initial rental location my issue is with the failure by the regional office to provide the 15ft truck as reserved. I was offered a 10ft truck with a trailer...I only took the 10ft truck since I had to move on June 29th and didn't want to deal with a trailer. I was never told that the 10ft truck doesn't have a ramp, this caused a major issue loading and unloading my furniture. The inside of the truck wasn't clean, so I had to sweep it out before and after my move.Barry H.
Customer did not leave a comment.Clark F.
i got the wrong truck size had to return the old truck and had to get a new truck and was still charged for two trucks. can i get a refund for the smaller truck that was to small.Tal jacob V.
Customer did not leave a comment.TED K.