My wife kaylynn Davis only used 15 miles Wednesday y'all still charged her 84$ and we never received our retainer fee back . And the people at blue collar automotive in Norfolk Virginia made my wife very uncomfortable.Kaylynn D.
Customer Reviews for Blue Collar Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
excellent all around - I would out phone holders in your Trucks - many people will be using GPSs and it would be much safer for the people and the trucks if there were places they could put their phones.Elijah D.
Customer did not leave a comment.Jaquan W.
Location was ok. Inspection on app was already filled out when I opened it and I was unable to note some minor damage.Eli C.
The owner of the location added safe coverage to the account without my permission. Yet alone he double charged me for it. Not recommended.Maxwell A.
Customer did not leave a comment.Susan C.
Did not have all equipment at the scheduled location. I had to go to 2 different pickup locations.jarrod H.
Friendly stafftamika S.
Customer did not leave a comment.Julie M.
Rep working shop and also U-Haul. Did a great job and let me sit inside while waiting for my ride. Really liked the shop dog. :)Tina G.
Clean the windshield.Lauren H.
Customer did not leave a comment.TAKESHANICOLE M.
Very good service. ThanksGARNETTBRYANT P.
The only problem we had was trying to return truck through the website. The process took long and the links from uhaul expire or say they expire way to quickly. The process did not flow smoothly through the website.shanelle W.
Can not think of anythingABDUL-KADIR M.
Customer did not leave a comment.TURON F.
Owner wasn't there to give me the key even though I talked to him that morning and had an appointment. Took 45 minutes to get the keys. Truck was dirty when we finally got the keys.Ava H.
Customer did not leave a comment.TRAVIS B.
They charge me for being 17 minute late I'll try budget next timeARTHUR H.
Customer did not leave a comment.TARN K.
Customer did not leave a comment.SHAWN W.
Customer did not leave a comment.KIRTINALETITIA R.
Dropped off yesterday and got charged for an extra day. This Sucks will have to fight to get my money back and the lines are 1 hour to speak with someone. .The online does not allow me to rest my password. The whole experience SUCKS. Never again UHAULAdemir C.
Customer did not leave a comment.FERMINCRUZ G.
Customer did not leave a comment.SCOTTANDREW B.
Customer did not leave a comment.PARKER G.
Customer did not leave a comment.Renee C.
Customer did not leave a comment.BOBBY G.
We tried to find information regarding our contract and it said we didn't have one when returning the keys?Timothy W.
Customer did not leave a comment.Michael M.
I am getting my money back. I was lied to and over charged. The worse!!!!DeVona P.
Customer did not leave a comment.FIRMINNGANDU B.
Customer did not leave a comment.WILLIAMRODOLFO S.
Customer did not leave a comment.Cindy B.
I added moving equipment and it wasn't any in the truck. I didn't receive a refund and when I called to let them know the person I spoke with said someone would call me. I haven't spoke with anyone.ZACHARYWILLIAM M.
Customer did not leave a comment.TIFFANYROXANNE L.