Despite the office opening at 8:00 a.m., no one was at the front desk, and the lights were off. A random man inside, who did not introduce himself, could not help and had no idea what I was talking about. There was also an open bottle of beer on the counter. Overall, it was quite unprofessional.
Kimberly S
Customer Reviews for Blue Line Detailing LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was charged a fuel charge. I put gas back to where I found it in the truck. I woke up day after and you guys charged me another $58.00. It took over an hour to navigate the website and get the truck in the first place, and the lady who helped me was kinda rude. NEGATIVE 5 STARS. Would NOT recomend U-haul or this pick up site to my worst enemy.
michael oIt would have been nice to be notified that the mileage Charge was $0.90 a mile before I signed the contract and returned the truck.
RAYMOND B