Rep took over 30 minutes to provide the keys, I used the skip a line feature on the app, rep would not provide keys, truck drives horribly, location has the worst customer service I’ve ever seen with U-Hual.. inside cabinet is filthy rep complained about 6 leaves in the back of the truck… the inside is dirty and smells… rep is obnoxious and discriminative.
SHAMEECE O
Customer Reviews for Sunoco Pburg
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I got there at 7 a phone call had to be made to do the rental over the phone never got done until 7:30. return, although open 24 hours had to do online return
COLLEEN BWorst experience ever renting anything will never rent or go to that place ever again they are the worst
Michael LOverall, this experience was disappointing. The person handling the pickup over the phone through the cashier was unhelpful. I couldn’t even ask proper questions. There were two cashiers assisting, but only one seemed to be friendly.
Rodney C