Nothing she was awesome and very respectful and courteous towards the situation I was in 10/10
RUSSELL W
Customer Reviews for Blue Sky Pine Bluff
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The worker was very nice and helpful. We arrived for pick up after dark and the location could use more outdoor lights.
MARY TEasy drop off but attendant was distracted and left me locked in the gate. I randomly typed 4 digit passcodes and finally found one that let me out. She was friendly however.
MICHAEL SVery poor service. An additional charge was made to my credit card without authorization. I met the contract to the letter, cleaning the moving van and adding more gas than was in the tank originally. The charge was applied after I had departed and I have not been able to reach the location by phone. This charge will be contested.
BILLY EIt was not made clear that this location closed at 5 pm on Saturday. Luckily someone was present to let us in and out.
MICHAEL CFriendly and helpful staff
ROSALIND PPlease keep doing what yall are doing, it was incredible to use that 9 foot van! Thank y’all for caring about what you do!
Matthew HVery nice lady I was dealing with. Very informative
Jason LThey over charge they also charged my card 4 times not only they did that they said I had to wait 5 to 7 days for a return. Then the employee Krystal lied like the person before me had a full tank of gas in the truck & it was really on a half & the truck was dirty
Khadijah WLocation was supposed to be open for my reservation Saturday at 10am. Nobody was there. After a long wait on the phone my reservation time changed to 11:15 in front of my eyes on the app without me doing it. The delay threw the whole days move off. Return was on Sunday, I tried to extend but it wasn't available. Location is closed on Sunday so truck return was just as difficult. My husband isn't tech savvy, not everyone is. Return on line is not as easy as I'd hoped. With many recent Uhaul rentals, this was the worst.
billy PI was on my own hooking up my trailer. The agent assisted me after I told him that he gave me the wrong one according to the paperwork.
Glen KHad codes to get in and out which were very inconvenient, especially when they were NOT included with my instructions. Was on the phone with Uhaul for 45 minutes while they were trying to get ahold of the manager of the place for the code……. Not cool or pleasant at all. Will never use this location again
TAYLOR CHad codes to get in and out which were very inconvenient, especially when they were NOT included with my instructions. Was on the phone with Uhaul for 45 minutes while they were trying to get ahold of the manager of the place for the code……. Not cool or pleasant at all. Will never use this location again.
Taylor CNice young man, courteous and friendly.
Phyllis D