Keep Ms Anna! She was amazing and very helpful! I'm so grateful to her for showing me the units and helping me decide what might work best for me. She didn't rush or pressure for me to hurry. She even helped me fill out the information online so I could save some money the first few months moving in! She succeeded my needs in customer service! Thank you!
DANNY M
Customer Reviews for Blue Sky Thomson
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I received the best instructions for use of the equipment and how to use it properly everything went good and fast excellent I would recommend this place and the owner is very nice , thank you for great service . Ricky Hale
RICKY HMicah always does an excellent job and is very professional. Every experience I’ve had with him has been awesome. He is reliable, friendly and courteous. Thanks Micah for all that you do!!!
SAMMY HStaff was very helpful in deciding what equipment to use. They were very thorough in explaining the process and charges. No surprises.
RANDAL BFast and quality customer service
IAN MGreat customer service. Very knowledgeable.
Micah QManagement is very friendly and professional. He also was very helpful explaining the rules and c
Lynn Ctelling people to use an app to check out the truck and to check back in the truck is a HORRIBLE idea. My hubby and I work in the computer business, and your app is terrible. there was no directions given and the people at the Blue Sky Thomson store although really nice people had no clue on how to use the app. Terrible! Also it is BS that going 112 miles you automatically charge two days vs 1. We were told this would be adjusted when we turned in vehicle. This was not ethe case. We were charged two full days. Total BS. Be upfront about costs instead and not charging the right fees. Also saying the insurance is mandatory. That is also BS. My car insurance would have covered us. You all are just trying to make money and it's not about the customer at all. DO NOT RECOMMEND
JACQUELINE DAshley I hope I have her name right, lol she did very well, she was very pleasant to work with, solve my issue, had the truck rating for me good to go. Very good asset to the company.
Jay MMicah and his staff was very prompt, professional and friendly, Thank you
Londa LExcellent Top Notch Customer Service! Went above and beyond expectations!
Matthew KSecond time renting from this location and another stellar experience!!
Randy LEverything was great
Martha TCustomer service excellence!! The Chic-fil-A of Uhaul rentsal places!!!
Randy LCustomer service was excellent, the young lady explained everything very well, with a very professional attitude, and very nice she was. I would recommend my family there Thompson Georgia U-Haul.
Anthony CGreat customer service! No improvements needed.
HAROLD ANo improvement is necessary at this time! Everything was in order! The people were very friendly and helpful! The office was very clean and warm!
Michelle DMicah was amazing. His excfaeptional customer service
Shavonne GVery polite and professional
Todd HAwesome place to do business he took time and explained everything. I will recommend Blue Sky Self Storage to anyone looking for a uhaul
Edward MBig Thank You to Ms Ashley! Walked in the door when they opened with no reservation, Ms Ashley got me set up with a truck and trailer quickly so I could get on the road. Met Mike when I returned everything that evening and he to was very helpful and made the whole experience great.
william dNothing.
Kevin MMake sure when requested for month storage at drop off, it was performed. Otherwise very great service
Bryan MMicah, at Blue Sky Storage, went over and above to ensure I had a safe trip. He went out of his way to find a pin for my hitch and was super friendly. I will always use this location for my uhaul needs. Great experience!
Beth FManager was nice and took time to fully explain how to properly use the equipment.
Kelsey TFast and easy no problem at all will Definitely use this location again and tell others.
sherita dKeep on being nice and friendly
Linda WMalachi was super nice.
Craig BMicah is always great to deal with.
Larry HMicah was very helpful and friendly during the whole process. Would recommend this location to anybody.
Emily CThis location went above and beyond to help me. I would recommend that location to anybody. They need a solid 10 for there rating.
DAVID JEverything was good
Kelvin II was charged a cleaning charge. It was returned spotless. The time before when I rented here, they claimed we used gas. It was not in truck when we picked it up. The person called his boss and said I should have checked before I left. First time renter. So the last time I used it I rinsed out truck, ramp and vacuumed and wiped it down. When I got my receipt I was charged a cleaning charge of $25. It's like they gonna over charge you regardless. I won't rent there again
Ann HAlways a great experience at Blue Sky. Micah and the team do a great job at customer service. My rental place hands down!
Rhonda RMicah was super friendly and helpful. I've gotten a number of U-hauls here over the years and they've always been easy to work with.
Christopher SMica and Cheyenne were very easy to work with. They had me in a truck and out the door quickly. When bringing the truck back Cheyenne was very competent in taking care of me. I was out the door in 15 minutes. I would definitely use U-haul at Blue Sky Storage again. I would recommend them to any one needing a truck for moving. Chris C.
Chris CEasy to work with as always. Super friendly. I'm a repeat customer.
Keanu LThere is nothing the location could have done differently. They were absolutely wonderful. Micah was the very best. God bless them.
Victoria WMicah and Mrs Quarles do an outstanding job. 10/10, always fast, friendly, and knowledgeable. Great customer service.
Hugh CThe ser
Pamela MIt was perfect, no improvement needed.
Christine HGreat customer service! Don't change a thing !
Rebekah JGood morning, the staff wonderful kind, great professional I would recommend this place to someone who is looking for peace of mind. Thank you. L Wilson
Louise WVery nice and friendly. I highly recommend. Thank u again
Chassidy KStaff (Cheyenne)? was super quick and competent. 10/10
Hugh CGreat place to do business. They will definitely be my number one choice.
HAROLD AEverything was great no room for improvement.Great price,Friendly service and the trailer I rented was in good shape.
Jonathan CVery friendly people, very welcoming!! Will definitely be using again!!
Brandon CAgents were awesome!!! Very nice and friendly!
Eric OMichelle is awesome. I could not get the key out of ignition. I called her and she was patient and helpful. She deserves a raise. I'll check back with her in hopes you recognize her dedication and compassion for the customer. Review may be subjected to change.
Janet COnly issue was the ac cut on and then didn’t cut back on and it was in the high 90’s. Ended up taking it back early and not finishing my need for the truck due to it being extremely hot. The sign in the truck said the ac would stop if it was accelerated, but it didn’t work half the time when it wasn’t. Only issue I have.
Savannah HThey answered all our questions and everyone was awesome!
Robert KWe had to drop off our trailer early due to a broken vehicle. We were stressed out enough about the vehicle issue. We returned the trailer on 5/24/2023 at the location above they didn’t check in the trailer until 5/27/2023 after repeated phone calls. They hung up on us and were extremely rude. Not helpful quite honestly the complete opposite. Horrible customer service and a bad representative for the Uhaul brand
Andreas GThe security gate is broken and has been for quite some time
JEANINE BNothing
David BGood place if you need to rent an uhaul
STEVEN B