This is a comment about u-Haul corporate, not any individual location! The fact that my wife can not get her driver's license info out of your system (she once picked up a vehicle on my behalf) is bothersome to the point that we go out of our way not to use U-Haul, and we advise others not to do so as well. It is absolutely unacceptable that you keep personal information in a database indefinitely (regardless of how limited access to that database might be). We were never told this might be the case and we have tried to remove it. It might be worth legal action at some point. So bottom line, we hate you. But when you are our only choice, I rent vehicles. My wife never would use you, even if meant walking and carrying items on her back. We are thoroughly disgusted by this policy.
Jon C.
Blues Shop
(U-Haul Neighborhood Dealer)
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