Customer did not leave a comment.Robert T.
Customer Reviews for Bluff Transmission Center
(U-Haul Neighborhood Dealer)
Poplar Bluff, MO 63901
Services at this Location:
- Mon–Fri8 am–5 pm
- Saturday9 am–12 pm
Special Operating Hours
- 6/10/2023: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Michael S.
This whole experience was really unacceptable on U-Haul Side will never be a returning customer for rideshare 24 sevenTORI P.
Everything was great.ALAN T.
Customer service was the worst Took over 10 hours to get into a truck after making a reservation Representative at the desk offered little to no assistance and was ride as well as the uhaul hotline when I calles it for help. The rep actualky ju up on meHolly B.
Customer did not leave a comment.Sheila J.
Customer did not leave a comment.Peggy H.
Just better instructions of the drop off location.Keyonda L.
Customer service got charged extra because chose a different route, $188. More!!Tony H.
Key drop off area was very darkKevin H.
Nothing the individual was very nice great to talk too.Charles B.
Customer did not leave a comment.ROBIN M.
The location was closed when I dropped off the equipment. I had no contact with the location but the closure of the contract was done in a timely manner. No issues.Bruce R.
We got no paperwork at all when we rented the truck. We were late on our return time because we just assumed it had to be returned "on Saturday" as in by end of day, but no it had to be back at noon. I feel like return times should have been gone over with me. The man that rented me the truck and trailer was the only person there at the shop so he was rushing to get everything done so he could get back to his garage.. which he was leaving unattended while assisting us with the equipment. I should have gone through my link in my email and reviewed the application myself and gotten the return time information, but I still feel like it should have been information that should have been gone over with the customer. Seems important to me ....Cherri D.
Dropping off was nightmare, 6348 n grand has no parking for there trucks, any agent of uhaul should have a lot to park trucks in , I took the truck there she said you all know she doesn't have a lot to put the truck ,why in hell would you send people. I had bring the truck back home could not get any help on the phone I was on hold 40 minutes then I hung up called another 30 minute wait I called about 5 times finally nadia came on the phone I explained everything to her my husband had treatment for his illness that day . When you give a drop off address make sure it's the right one . I will never recommend uhaul. We dropped the truck off at 1700 n Cicero, your employees there are fantastic they listened and apologized for us being treated that way.Steve R.
Excellent customer serviceSpencer T.
My contract stated I had 80 miles allotted, but the man argued and stated I only had 54 and refused to help me. He told me to call the 800 number.Tonya G.
Customer did not leave a comment.Josh M.
Make sure fuel is full. Was on less than 1/4 tank!Dianna R.
Customer did not leave a comment.Dawn O.
Customer did not leave a comment.Bloyce P.
Awesome, nice, understanding folksAndrew Y.
Very friendly and easy to deal with. Will use this location from now onMichael S.
Customer did not leave a comment.Heidi J.
Customer did not leave a comment.Steve C.
Very nice peopleTommy R.
Customer did not leave a comment.Samantha B.
The truck was dirty when I picked it up, and the truck was not in the spot specified in the mobile pick-up instructions. A completely different truck was parked there and my truck was parked in a separate lot a couple buildings down the road that had a completely different business name associated to it.Madeline B.
I was told there was no drop off location in winona mo. I was given Poplar bluff Mo Poplar Bluff added 80 miles to my trip. I was charged an EXCESS mileage fee of 42.00. I believe I should be refunded this penalty. I was given bad information. Eileen Thomaseileen T.
Bobby at poplar bluff transmission is a great employeeShawn N.
The man at this location was very helpful and answered every question we had! Just as a precaution remember to check all your paperwork and make sure the numbers match on the paper and on the truck.Robert H.
Customer did not leave a comment.DELLA B.
Customer did not leave a comment.Angelique M.
Customer did not leave a comment.CAROL Y.
Have to park in water & mud to hook up trailersJoseph G.
Lower the costMichael H.
Customer did not leave a comment.ROBERT M.
Everything is good 👍 and I'm glad to be able to helpBreck P.
Customer did not leave a comment.WALTER W.
Customer did not leave a comment.PAUL C.
Customer did not leave a comment.pierce W.
Customer did not leave a comment.Paul C.
Customer did not leave a comment.Melissa C.
My comment has nothing to do with the location of rental but rather with U Haul services. If you need to contact them, good luck, there isn't anyone answering phones promptly. I was told a 52 minute wait to hold for a customer service rep. I called a different number and was connected to a person who said she would submit my request for an adjustment (I was overcharged) to a supervisor who would get in touch with me within 72 hours. Those 72 hours have came and went and no one has yet to contact me. I would have stopped payment but that cost money and since they had my debit card, they would have just charged it again. They win, as usual, but beware, check your receipt. I had 315 miles and was charged for 622!Dana H.
Customer did not leave a comment.Jeffrey H.
Give a little step stool I fell out of truck two timesPatricia M.
Customer did not leave a comment.Theresa W.
The rental was great clean & friendly man took my businesslinda D.
Guy at the store was on phone for 15 minutes before I was helpedBRETT C.
Customer did not leave a comment.Justin K.
Customer did not leave a comment.GREG S.
Customer did not leave a comment.kevin J.
Very nice staffTONYA H.
Mark the address more clearly to be seen from the road.Crystal G.
Customer did not leave a comment.James T.
Customer did not leave a comment.Starter U.
Customer did not leave a comment.Stacy T.
Great customer service great equipment I will continue renting in fact within next 2 weeks gonna rent tow dolly again have another small pickup I am buying 1979 chevy luvCalvin D.
Customer did not leave a comment.Douglas R.
Customer did not leave a comment.Alex S.
Customer did not leave a comment.Quentin D.
Customer did not leave a comment.Henry B.
Customer did not leave a comment.billy L.
Customer did not leave a comment.THOMAS B.
Guys were great. In and out quickly. Absolutely no problems.DAVID A.
No changes needed. I wouldn't go anywhere else.BRIAN T.
I was charged way more than I was told for each day. The staff was nice but the guy at checking the vehicle back in seemed clueless. I will not recommend uhaul to anyone.Micheal R.
Clean the back of the truck before I rent it. Had tons of dirt. First place I went to didn't have the right equipment (TD) but instead had an AT that didn't even work. After spending 1.5 hours there I decided to cancel and had to go 30 more minutes out of my way to get a truckJourden R.
very knowledgeable staff and was super helpful and made it a great move.Brian S.
Customer did not leave a comment.Jeff T.
We had a great experience with Uhaul at Bluff Transmission Center!!JAMES T.
Customer did not leave a comment.Kristy J.
Customer did not leave a comment.Judith H.
Customer did not leave a comment.tracy S.
Customer did not leave a comment.Jeff T.
Customer did not leave a comment.Dannette F.
Customer did not leave a comment.GREG S.
Customer did not leave a comment.JEFF S.
Customer did not leave a comment.Carl B.
Customer did not leave a comment.Michael B.
Customer did not leave a comment.Joshua H.
Customer did not leave a comment.aaron E.
Booked at Broadway location, accidentally choose hwy 53, but both locations provided excellent servicePaul T.
the owner a was friendly and willing to help in anyway. terrific experience would use them again any time.eric E.
Customer did not leave a comment.David B.
Customer did not leave a comment.Beverly E.
The staff was very helpful and very niceJulius G.
We were checked out quickly and with detailed instructions.randy B.
Customer did not leave a comment.GLORIAMICHELLE E.
I had to rent the truck and appliance dolly from 2 different locations. I can understand that. But after spending the whole day loading and unloading that truck, I was exhausted. Then I have to return the truck and dolly to 2 different locations. That should not happen.Garry P.
Customer did not leave a comment.Cyndi G.
Customer did not leave a comment.David T.
I had an issue finding a place to fuel up. So I drove the truck back without refueling. It was confusing to which place to take the truck. There was two areas. After realizing on my own first area wasn't correct I went to the second. When walking in I had to holler out there times before anyone came from the shop area. Then he couldn't really help me. He said his boss would contact me Monday. He didn't call. All I got was a email saying I had a promise to pay. Which I had informed the shop guy that I hadn't regueled and why I hadn't refueled. I think it would've been more professional to call me.Pamela C.
Customer did not leave a comment.Paul D.
Customer did not leave a comment.Jill S.
Customer did not leave a comment.JERRY A.
Customer did not leave a comment.Shaleah M.
Customer did not leave a comment.Allen W.
Customer did not leave a comment.Scott V.
The staff there is amazing. Very helpfulCarol D.
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