Customer Reviews for Boardwalk Storage Ooltewah Georgetown
(U-Haul Neighborhood Dealer)

12 reviews

8117 Ooltewah Georgetown Rd   Ooltewah, TN 37363

(423) 238-1465

Location Hours

  • Mon-Fri: 9 am - 1 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 5/24/2022: Closed
  • 5/27/2022: Closed
  • 5/30/2022: Closed

Services at this Location:

Contact Us

(423) 238-1465

8117 Ooltewah Georgetown Rd
Ooltewah, TN 37363

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 1 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 5/24/2022: Closed
  • 5/27/2022: Closed
  • 5/30/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Marvin H. 
Rating:
5.0

Customer did not leave a comment.

Brian G. 
Rating:
5.0

Excellent service & prices. Briana went above & beyond measure to make sure I was completely satisfied.

Ervin R. 
Rating:
3.0

When dropping off a 12' trailer you need to make people aware of the tongue weight. I had to park it on a slight hill and could not lift it off of my personal truck. This was after hours and no one around to help. I used the truck jack to lift the trailer from the ball. I can dead lift at least 150lbs and more if only a few inches are needed but I could not lift the tongue from the truck without fear of hurting my back. I suggest advising people not to drop off a 12' trailer after hours unless there's 2 people to help lift.

David B. 
Rating:
5.0

Customer did not leave a comment.

Dave W. 
Rating:
1.0

We get to location to pick up UHAUL and the UHAUL is dead. We called and were told it would be 60-90 min…which then they said it would be 60 more minutes. We finally jumped the UHAUL ourselves. All of this put us behind almost 4 hours in our move. What was a planned moving day turned out to be a mess. There's got to be a better system when you rent a truck that helps ensure the next customer will not have issues like we did. Very frustrated and irritating.

Ladarion S. 
Rating:
5.0

Customer did not leave a comment.

Ray T. 
Rating:
5.0

Customer did not leave a comment.

Ludwig T. 
Rating:
5.0

The staff was excellent

Thomas E. 
Rating:
3.0

This was a U-Haul drop off facility (really a storage facility). No one was available at 3:30pm, but there were instructions on the office door to call a number. That left me to an answering machine to leave a message. I left the trailer I rented, but without verbal communication with a real person, I felt uncomfortable leaving the trailer. I finally got in touch with someone and they stated they would check me in in the morning. They asked for no reservation number or much of anything else. The rental experience overall was good, but a better check-in procedure would have made me feel more comfortable.

Richard S. 
Rating:
4.0

Customer did not leave a comment.

ERIC S. 
Rating:
5.0

Brianna was awesome!! Explained everything well and was very fast and efficient.

DAVID L. 
No reviews have been submitted for this location.

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