Customer Reviews for Bob and Sons Automotive Center Inc
(U-Haul Neighborhood Dealer)

376 reviews

151 Black Horse Pike   Turnersville, NJ 08012
(Rt 168 & Rt 42)

(856) 302-4127

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 9 am - 12:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(856) 302-4127

151 Black Horse Pike
Turnersville, NJ 08012
(Rt 168 & Rt 42)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 9 am - 12:30 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

John P. 
Rating:
5.0

Everyone at Bob and Son's was very helpful! They gave me pointers on how to maneuver the truck/trailer. They gave my son a couple of penny banks and were so friendly! I will definitely recommend them to others.

Mistine O. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM S. 
Rating:
5.0

Ed was very accommodating. Will be back.

Anthony G. 
Rating:
5.0

The radio in the truck did not work. Would be nice to have. Short haul didn't matter with out a radio, but I do like the tunes.

JOHN L. 
Rating:
5.0

Service was excellent. Very honest and the truck smelled clean and was clean. Great place to rent a u-haul.

Brian S. 
Rating:
5.0

Bob and Sons was kind and prompt. I recommend this place.

James R. 
Rating:
5.0

Customer did not leave a comment.

Gary V. 
Rating:
5.0

I cannot begin to express my appreciation for their help. I had to switch out trucks because of size and Bob was nice enough to find a small truck within 2 miles. All I had to do was to pick it Up. All this while I had movers waiting to load the truck for a one way move. I am so grateful and thankful to them for their excellent service

DEBRA B. 
Rating:
5.0

Customer did not leave a comment.

vinent D. 
Rating:
5.0

Customer did not leave a comment.

DESIREE D. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
5.0

The location where I picked the vehicle up is impeciably clean! The staff took great care of me provided excellent customer service. Made the rental and return very easy! THANK YOU Bob and Sons!

Jill R. 
Rating:
5.0

I rented a U-Haul cargo van from BoB&Son's automotive Center. my experience with the employees was excellent I will definitely use them in the future and also tell a friend.

Gail H. 
Rating:
5.0

Customer did not leave a comment.

Daniel B. 
Rating:
5.0

The sales rep was great; I would recommend that location to anyone looking to rent a truck. However Uhaul it's self as in the booking is terrible. I booked closer to my move on purpose. Maybe a blessing in disguise as “Pyramid Tire” the original location wasn't very friendly nor helpful. Bob and sons on the other hand was great and very helpful. Perhaps and over haul of the reservation system would fix any unpleasant experiences in the future. I'd like to also add that The automated system used to reset passwords was equally as terrible as the reservation one. I never received an email or a text when I tried to reset my password multiple times. Again; Bob and sons was great.

Daniel K. 
Rating:
5.0

VERY friendly and good natured people. Clean neat truck. Planning on renting from here again for a smaller move in the near future.

Anthony B. 
Rating:
4.0

Customer did not leave a comment.

Ty S. 
Rating:
5.0

Customer did not leave a comment.

Richard C. 
Rating:
5.0

Not only was Ed super nice, he was completely professional! It was a great experience!

Anthony D. 
Rating:
5.0

Customer did not leave a comment.

mike F. 
Rating:
5.0

Seamless!

KEITH C. 
Rating:
5.0

Customer did not leave a comment.

Linda B. 
Rating:
4.0

Was told tires were good and ready for trip to AZ Had flat three hours into trip because tire was worn out on the inside

Richard S. 
Rating:
5.0

Customer did not leave a comment.

DESIREE D. 
Rating:
5.0

Customer did not leave a comment.

Edwin E. 
Rating:
5.0

Quick reservation process and helped with hitch connection details.

Gus R. 
Rating:
5.0

Customer did not leave a comment.

Whitney K. 
Rating:
3.0

Customer did not leave a comment.

MARTHA M. 
Rating:
5.0

The people at Bob's could not have been more helpful or polite. They are the kind of people that I use again, because of how clean their shop was, how nice the people were and the easy access on and off the main road.

Kim M. 
Rating:
5.0

The staff here are very Friendly & Helpful. I would rent from Bob & Son Again

Richard Z. 
Rating:
5.0

Great location, Ed was very helpful and a pleasure to work with. I will definitely use Bob and Sons Auto for my next UHaul adventure.

John L. 
Rating:
5.0

Customer did not leave a comment.

Leonides L. 
Rating:
3.0

Bob and Sons was actually fine, but the equipment was considered new, but seemed 20 years old. Rather have dealt with an actual Uhaul facilty, like requested. Main Uhaul customer service is pathetic! Local wasnt bad, but glad I'm choosing Penske for moving going forward

Jason S. 
Rating:
5.0

Guys there were prompt and efficient.

Michael S. 
Rating:
3.0

DIdn't have all the equipment I ordered available. Took a long time to get me on the road even though I did everything in advance. They told me I had until closing time to turn the trailer in, and not 48 hours, so I was charged a late fee.

Thomas H. 
Rating:
5.0

Ed the Manager is most professional and helpful.

QUENTIN N. 
Rating:
5.0

Customer did not leave a comment.

Michael D. 
Rating:
5.0

Very friendly and professional customer service! Thoroughly explained truck information and was super helpful. Most Van's in the area were sold out and I was happy that they were able to accommodate my last minute request Thanks again.

BELINDA B. 
Rating:
5.0

The self-service process was quick and easy. The instructions were clear. The location itself was perfect. The truck was right out front and easily accessible. The owner of the location called me a few days prior to give me instructions as well.

Richard F. 
Rating:
5.0

Customer did not leave a comment.

Zohare K. 
Rating:
5.0

Very nice guy and said he would have the tire fixed before it goes out again

Christina B. 
Rating:
5.0

Excellent service at this location. Would definitely recommend!

Eugene S. 
Rating:
5.0

Very helpful and friendly staff!

Nicole M. 
Rating:
5.0

Very professional and easy to work with!

Fred K. 
Rating:
5.0

Nice people; would rent from them again.

RONALD K. 
Rating:
5.0

Very friendly

Robert Y. 
Rating:
5.0

Customer did not leave a comment.

Cindy S. 
Rating:
5.0

Customer did not leave a comment.

Vicki R. 
Rating:
5.0

Customer did not leave a comment.

Jacob H. 
Rating:
4.0

Customer did not leave a comment.

Dave B. 
Rating:
5.0

Bob and Sons Automotive Center in Turnersville NJ was very friendly and helpful

Ward B. 
Rating:
5.0

Customer did not leave a comment.

tracey N. 
Rating:
5.0

Customer did not leave a comment.

Leonides L. 
Rating:
5.0

The gentleman that runs Bob's and Sons is courteous and knowledgeable. His office and garage are well organized. I now know where to go if I need another UHaul rental.

William L. 
Rating:
5.0

I would recommend this location over the Clementon location which was unorganized and confusing and slow and my truck was not available when I got there which made me drive further to Bob n Sons, who took the time to listen and understand our situation

Yolanda B. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

Joseph O. 
Rating:
5.0

Best U-Haul experience that I've ever had - thanks to Ed.

Andrew S. 
Rating:
5.0

Customer did not leave a comment.

Enest M. 
Rating:
5.0

Wonderful, friendly quick service. Highly recommend this location!

gina F. 
Rating:
5.0

Ed was laid back friendly guy.

Patrick R. 
Rating:
5.0

Nothing. Outstanding, convenient service.

Ed C. 
Rating:
5.0

Customer did not leave a comment.

RICHARD C. 
Rating:
5.0

The uhaul dealer was great. The only problem was I had to pay extra because the only available place with what I needed was further away and I was still required to pay the mileage for the difference.

Christine R. 
Rating:
5.0

Customer did not leave a comment.

Denise S. 
Rating:
5.0

Great job

Danielle B. 
Rating:
5.0

Customer did not leave a comment.

Kate D. 
Rating:
5.0

Very clean operating trailer I'm very satisfied

Eligah G. 
Rating:
5.0

Customer did not leave a comment.

NICOLE W. 
Rating:
5.0

Ed was awesome

Brian R. 
Rating:
4.0

N/A

Theodore M. 
Rating:
4.0

Customer did not leave a comment.

Roy W. 
Rating:
5.0

Bob and Sons Automotive was phenomenal. I would definitely go back to them again.

Sabrina M. 
Rating:
5.0

Customer did not leave a comment.

Sean J. 
Rating:
5.0

Customer did not leave a comment.

Nicholas M. 
Rating:
5.0

Customer did not leave a comment.

Ixsa G. 
Rating:
5.0

He was so nice and very professional. I would definitely use him again

Ronald S. 
Rating:
5.0

Everything was wonderful . The agent was very cordial and helpful . I will definitely use this location again !!!!!!

Albert B. 
Rating:
5.0

Friendly and quick service. Will rent from them again!

Lucas B. 
Rating:
5.0

Great Location!

Kyle B. 
Rating:
5.0

Great customer service and easy transaction.

Kristina G. 
Rating:
5.0

Bob was great. Friendly and professional. I'd recommend him to anyone. Uhaul is always the best.

Christoph M. 
Rating:
5.0

Customer did not leave a comment.

Edgar R. 
Rating:
5.0

Customer did not leave a comment.

William P. 
Rating:
5.0

Customer did not leave a comment.

Tamarisk J. 
Rating:
5.0

The representative was very helpful and friendly. It was a pleasure to work with him.

Theresa B. 
Rating:
5.0

Customer did not leave a comment.

Francis S. 
Rating:
5.0

Customer did not leave a comment.

BETTY H. 
Rating:
5.0

Nothing, Ed Heaney was very customer friendly and took care of all of my moving/truck rental needs expeditiously! I would recommend this U-Haul rental location to family and friends!

Blaise L. 
Rating:
5.0

Very clean and professional shop

Stephen D. 
Rating:
5.0

Great service from the beginning to the end. Would use their service anytime. Very helpful in short notice rentals. Would use service again when needed. Thanks, Ed.??

Ruth S. 
Rating:
5.0

friendly service!

Stephanie I. 
Rating:
5.0

Nothing. Super friendly and took total care of me

Stephen H. 
Rating:
5.0

Customer did not leave a comment.

Gerald M. 
Rating:
5.0

Customer did not leave a comment.

Lawrence P. 
Rating:
5.0

Friendly helpful staff.

juston S. 
Rating:
5.0

Bob and son was very helpful and polite . Great customer service .

FRANCIS G. 
Rating:
5.0

Very efficient, truck was ready to go and the service provided was very good.

Victor R. 
Rating:
4.0

Customer did not leave a comment.

Michael M. 
No reviews have been submitted for this location.

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